ups - how sales lives the story
Post on 10-May-2015
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Delivering Breakthrough Growth
• Enhance Business Acumen
• Reengineer Sales Processes
• Invest in CRM
Napkin
Sales Binder
PowerPoint
Conversa:onal Selling
• Ensure Team Talent • Start with the Customer • Orchestrate Interac:ve Discussions – Listen, Synthesize, Steer, Expand – Define Roles
• Create Value through Solu:ons • Be a Trusted Advisor
Sell / Get the Return
Conversa:onal Selling
• Consider Your Audience • Be Situa:onally Aware • Broaden the Discussion • Apply Behavior Model
Sell / Get the Return
• Ensure Team Talent • Start with the Customer • Orchestrate Interac:ve
Discussions – Listen, Synthesize, Steer, Expand
– Define Roles • Create Value through Solu:ons • Be a Trusted Advisor
5
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