uhns guide for health professionals
Post on 08-Mar-2016
238 Views
Preview:
DESCRIPTION
TRANSCRIPT
HospitalGuide
for NHS Professionals
Staff Guide 1+118 Cover +Print @ 90% 5/10/12 09:35 Page 1
2
Staff Guide (INTRODUCTION) 2-4 5/10/12 10:45 Page 2
3
ContentsMessage from the Chief Executive 4
Mission Statement and Strategic Objectives 5
SECTION 1 – Getting around 5
SECTION 2 – Transport 25
SECTION 3 – Buildings 33
SECTION 4 – Your patients 55
SECTION 5 – Consultant Directory 61
SECTION 6 – Services 91
SECTION 7 – The Trust 101
SECTION 8 – Telephone Directory 111
Index 115
Staff Guide (INTRODUCTION) 2-4 5/10/12 10:45 Page 3
4
Welcome
WELCOME to this Hospital Guide forNHS Professionals. Here you will finduseful information for yourselves, yourpatients and their visitors and yourcolleagues working in the NHS.
The guide has been designed to beportable so it can be used as animportant point of reference.
Our new hospital is an important piecein the jigsaw of achieving the highestquality of care for our patients.
Our strategic priorities are to:
• deliver safe, appropriate and effectivepatient care
• provide efficiency driven byinnovation, teaching, research and education
• be efficient and financially stable
• build a positive reputation and play akey role in the wider community.
Every member of NHS staff who use thehospital has an important role to play,and I hope the information in this guidewill prove useful to you, your colleaguesand your patients.
By Trust Chief ExecutiveJulia Bridgewater
Staff Guide (INTRODUCTION) 2-4 5/10/12 10:45 Page 4
5
SECTION 1Getting around
Staff Guide (SECTION 1) 5-24 5/10/12 09:41 Page 5
6
Glossary of terms
• Main Entrance, Main Building(may often be referred to as MainHospital)
• Emergency Centre(may often be referred to as A&E)
• Children’s Centre(may often be referred to asCheethams Children’s Hospital)
• Trent Building(previously Hartshill Orthpaedic andSurgery Unit)
• Lyme Building(previously New Surgical and Paediatric Department)
• Cancer Centre
• Maternity Centre
• West Building
• Kidney Centre
External signposting on the site
Staff Guide (SECTION 1) 5-24 5/10/12 09:41 Page 6
7
New Buildings and symbols
Staff Guide (SECTION 1) 5-24 5/10/12 09:41 Page 7
8
Site map
City General hospital currently has 1,500car parking spaces for patients, relativesand staff across its three sites.
Once the landscaping is complete in2014, University Hospital of NorthStaffordshire will have 2,150 car parkingspaces.
This map shows the location of parkingat University Hospital of NorthStaffordshire. The map shows the size,location, access and accessibility of thecar parks available.
Each building is close to a particular siteentrance and hospital car park. Please usethe guidance in Section 3 – Buildingswhen choosing which site entrance toarrive and which area to park.
Car Parking
KEY
Patient/visitor car park
Staff parking
Multi-storey car park(staff upper floors)
Disabled Parking
Drop off zone
Cycle parking
Hospital building
Bus stop
Buidling entrance
Hospital road/public highway
Staff Guide (SECTION 1) 5-24 5/10/12 09:41 Page 8
9
Staff, patient andvisitor multi-storey
car park
Car Park B
West Building
CarPark A
Maternity Centre
Cancer Centre
MedicalSchool
ClinicalEducation
Centre
Lyme Building
SterileServices
Kidneycentre
CarPark G
RussellBuilding
EnergyCentre
TrentBuilding
Children’sCentre
Main Entrance
Construction of CarParks D, E, F and
link road
Newcastle Road
London Road
A34
ChildDevelopment
Centre
Facilities
Hilton Road
EmergencyCentre
Construction of CarParks D, E, F and
link road
Construction of CarParks D, E, F and
link road
SY1
SY3
SY2
Staff Guide (SECTION 1) 5-24 5/10/12 09:41 Page 9
10
Access
Instructions for how the site’s four entrypoints should be used are included hereand overleaf.
The Child Development Centre still hasits own separate car park accessed fromHilton Road, not from any of theentrances described.
From the A34 next to the CancerCentre (shown below)
Entrances 1 and 3 will be the mainentrance for patients, staff and visitors to the hospital. All Trustcommunications and literature will make this clear.
Entry points Entrance 1
Staff Guide (SECTION 1) 5-24 5/10/12 09:41 Page 10
11
Entrance 2From the A34, next to theUndergraduate Medical School andClinical Education Centre (shownbelow)
This is the main route for ambulancescoming to Accident and Emergencyfrom the A34. It also provides access forvehicles visiting Sterile Services and theCatering Department.
It is also the best entrance for:
• Visitors to the Undergraduate MedicalSchool and Clinical Education Centre
• Patients and visitors attending theLower Floor of the Lyme Building
Staff Guide (SECTION 1) 5-24 5/10/12 09:41 Page 11
12
Entrance 3From Hilton Road next to the decked car park
Entrances 1 and 3 will be the mainentrance for patients, staff and visitors to the hospital. All Trustcommunications and literature will make this clear.
Staff Guide (SECTION 1) 5-24 5/10/12 09:41 Page 12
13
Entrance 4From Hilton Road next to the Child Development Centre
This entrance should only be used byemergency vehicles.
Staff Guide (SECTION 1) 5-24 5/10/12 09:41 Page 13
Internal signposting
Signs have been carefully designed tomake it easy for patients, visitors andstaff to find their way around. Thehospital is built on six floors,encompassing Lower Ground Floor 2,Lower Ground Floor 1, Ground Floor,Floor 1, Floor 2 and Floor 3.
Patients and visitors entering the hospitalvia the Main Entrance on the GroundFloorwill be directed to the departmentthey require using specific lifts.
The wards, which are located to the rearof the building, if entering via the MainEntrance, are roughly 50m-100m walkaway. Outpatient clinics, located towards
the front of the building, are a similardistance.
Patients and visitors who haveproblems walking distances
over 100m are advised touse the wheelchairsprovided at the MainEntrance. Toilets, therestaurant, a shop, acafe and thepharmacy are allaccessed via theatrium.
14
Staff Guide (SECTION 1) 5-24 5/10/12 09:41 Page 14
Maps
3
1
2
15
Patient lift
Public lift
Lower Ground 2(LG2)
●●1 Critical Care
●●2 Theatres 20-33
●●3 Prayer Centre & Chaplains’ Office
Staff Guide (SECTION 1) 5-24 5/10/12 09:41 Page 15
11
1
23
4
5
67
8
9
10
16
Lower Ground 1(LG1)
●●1 Children’s Emergency Care and Treatment Unit
●●2 Emergency Centre Entrance and Reception
●●3 Adult Emergency
●●4 Emergency X-Ray
●●5 Clinical Decision Unit and Acute Medicine(Ward 210)
●●6 Endoscopy Department
●●7 Nuclear Medicine
●●8 X-Ray
●●9 Pharmacy
●●10 Staff Only
●●11 Mortuary
Patient lift
Public lift
Staff Guide (SECTION 1) 5-24 8/10/12 11:29 Page 16
Ground (G)
20
19
21
2218
16
11
1514 1317
1
23
4
5
6
7
8
9
10
12
17
●●1 Children’s OutpatientsDepartment
●●2 Children’s intensive Care Unit
●●3 Cheethams Ward 216
●●4 Cheethams Ward 217
●●5 Ward 218
●●6 Outpatients 1
●●7 Breast Care
●●8 Ear, Nose & Throat (ENT)
●●9 Hearing and Balance Clinic
●●10 Eye Unit
●●11 Emergency Eye Clinic
●●12 Oral & Maxillofacial Surgery,Orthodontics and RestorativeDentistry
●●13 Patient Advice & LiaisonServices (PALS)
●●14 Bereavement Services
●●15 UHNS Charity
●●16 Macmillan Support &Information Centre
●●17 Fracture Clinic
●●18 Gait Laboratory
●●19 Outpatients – Orthopaedic
●●20 Assessment Clinic
●●21 Dispensary
●●22 Main Entrance & AmbulancePick-Up/Drop-Off Point
Patient lift
Public lift
Staff Guide (SECTION 1) 5-24 5/10/12 09:41 Page 17
18
Floor 1
●●1 Coronary Care Unit
●●2 Ward 220
●●3 Ward 221
●●4 Ward 222
●●5 Ward 223
●●6 Medical Investigative Unit
●●7 Outpatients 3
●●8 Clinical Photography
●●9 Blood Tests
●●10 Cardiac & RespiratoryPhysiology
●●11 Cardiac Catheterisation
●●12 Outpatients 2
●●13 Neurophysiology Clinic
●●14 Dermatology Clinic
●●15 Cashiers Office
●●16 Restaurant
16
11
15
14
13
1
23
4
5
6
7
8
9
10
12
Patient lift
Public lift
Staff Guide (SECTION 1) 5-24 5/10/12 09:41 Page 18
1
23
4
5
19
Floor 2
●●1 Ward 225
●●2 Ward 226
●●3 Ward 227
●●4 Ward 228
●●5 Pathology (staff only)
Patient lift
Public lift
Staff Guide (SECTION 1) 5-24 5/10/12 09:41 Page 19
20
Floor 3
●●1 Ward 230
●●2 Ward 231
●●3 Ward 232
●●4 Ward 233
1
23
4
Patient lift
Public lift
Staff Guide (SECTION 1) 5-24 5/10/12 09:41 Page 20
12
34
5
6
21
Retained estate – Lyme
Lower floor
●●1 Ward 106
●●2 Ward 107
●●3 Ward 108
●●4 Ward 109
●●5 Ward 117
●●6 Staff Only
Patient lift
Public Toilets
Staff Guide (SECTION 1) 5-24 5/10/12 09:41 Page 21
22
Upper floor
●●1 Ward 100
●●2 Ward 101
●●3 Ward 102
●●4 Ward 103
●●5 Day Surgery & AdmissionsUnit Ward 104/5
●●6 Theatres 1-5
●●7 Theatres 6-7
●●8 Ward 115
●●9 Central Treatment Suite(CTS)
●●10 Central Discharge Lounge
●●11 Inpatient Imaging &Neurophysiology & PET
Lyme BuildingMain Entrance
To the main hospital (LG2)11
1 23
4
5
6
7
89
10
Lift
Public Toilets
Public Telephones
Staff Guide (SECTION 1) 5-24 8/10/12 11:32 Page 22
23
Retained estate – Trent
Ground floor
●●1 Therapies
●●2 Staff Only
●●3 Sleep and Vent
●●4 Junior Doctors (staff only)
Main entrance
To the main hospital (LG2)
1
2 3
4
Lift
Public Toilets
Staff Guide (SECTION 1) 5-24 5/10/12 09:41 Page 23
24
First floor
●●1 Ward 120
●●2 Ward 121
●●3 Ward 122
●●4 Ward 123
●●5 Kidney Unit:Haemodialysis
●●6 Kidney Unit: Ward 124
●●7 Kidney Unit
●●8 Poswillo Dental Suite
●●9 Dental Laboratory
●●10 Staff Only
1
2
3
4
5
6
7
8
9
10
10
Haemodialysis Unitentrance
To the main hospital (LG1)
Public entrance
Lift
Staff Guide (SECTION 1) 5-24 8/10/12 11:32 Page 24
25
SECTION 2Transport
Staff Guide (SECTION 2) 25-32 5/10/12 09:43 Page 25
26
Car parking
Patients and visitors can help easeparking congestion by using publictransport to get to the site.
All public car parks are numbered orlettered, and visitors will be informed ofthe most appropriate car park to use.
Parking will not be permitted in areas ofthe site where there are restrictions inplace, and these restrictions will beenforced by the parking attendants.
The Trust has also been working with thelocal communities to ensure it does nothave a negative impact on those who livearound us. We would ask all patients andvisitors to consider those communities andnot park in neighbouring residential areas.
The speed limit around the hospital siteis 10 miles per hour. Except for vehiclesattending an emergency, every vehiclemust keep to this limit for safety reasons.
Traffic control
PARKING CHARGESUp to 4 hours ................................... £24-8 hours .......................................... £48-24 hours ........................................ £6Concessionary parking permit ... £3.40 (see page 29 for details)
Staff Guide (SECTION 2) 25-32 5/10/12 09:43 Page 26
27
The Trust offers a concessionary parkingpermit for patients and visitors who visitfrequently. The following patients andvisitors are eligible:
• Patients who visit the Trust for severaldays throughout the week.
• Relatives of terminally ill patients whoare visiting on a daily basis.
• Relatives of patients likely to be aninpatient for longer than seven days.
• Relatives visiting for long periods oftime outside normal visiting hours.
The cost of the concessionary parking permit is £3.40.
Buying and displaying yourConcessionary Parking Permit:
1. Ask for a Concessionary Parking Permitform from the ward and completesection 1.
2. Ask a ward sister/departmentalmanager to complete section 2.
3. Take the completed and signed formto an APCOA office, either the groundfloor, multi-storey car park at the CityGeneral or the grey cabin, near thehelipad at the Royal Infirmary
4. The form, valid for seven days only, willbe authorised by the attendant.
5. You must visibly display your permitinside your vehicle.
The Concessionary Parking Permit isvalid for one week only. If you needsubsequent permits, a new applicationform must be authorised by ward staffand be purchased at an APCOA office.The parking permit is valid for onevehicle only.
Concessionary parking permits
Staff Guide (SECTION 2) 25-32 5/10/12 09:43 Page 27
28
Parking for people with disabilitiesand drop-off or short stay spacesare provided close to the hospitalentrances.
Drop-off and short stay spaces willbe monitored and anyone parkinglonger than they should will begiven a warning notice and, ifappropriate, a ParkingEnforcement Notice.
All car parking on the site ismonitored by the Trust’s carparking provider.
Drop-off and disabled spaces
Staff Guide (SECTION 2) 25-32 5/10/12 09:43 Page 28
Secure, covered bicycle and motorcycleparking facilities are provided close tothe hospital entrances to encouragepatients and visitors to cycle to the site.
Bicycles should be parked in thesefacilities and not taken into buildings.
Motorcycle parking is available in themulti-storey car park.
29
Bicycles and motorcycles
Staff Guide (SECTION 2) 25-32 5/10/12 09:43 Page 29
Entry points
30
Ambulances
Emergency ambulances for patients ontrolleys should use the Ambulance Onlyentrance at the Emergency Centre(adjacent to the helipad).
Patients brought to the EmergencyCentre on foot or in a chair should bebrought through the walk-in entrance ofthe Emergency Centre.
Patients brought to University Hospitalfor emergency care should use thesetwo entrances only.
Patients arriving in non-emergencyambulances for the Main Buildingshould use the Ambulance entrance(shown on the map overleaf). Thisentrance is controlled by a key codewhich is available from the ambulanceservice.
For patients arriving by non-emergencyambulance and patients leaving thehospital on a trolley for services in otherbuildings (see list below), the mainentrances are available for use.
• Maternity Centre
• Cancer Centre
• Trent Building
• Lyme Building
• West Building
The Children’s Assessment Unitambulance entrance is locatednext to the Ambulanceentrance, shown overleaf.
Staff Guide (SECTION 2) 25-32 8/10/12 09:51 Page 30
CarPark G
Children’sCentre
Main Entrance
ChildDevelopment
Centre
EmergencyCentre
Non-EmergancyAmbulance
Entrance
SY2
31
Staff Guide (SECTION 2) 25-32 5/10/12 09:43 Page 31
Public transport
Bus stops contain up-to-date informationabout services to and from the hospital.
First bus offer a regular service fromHanley (City Centre) (24/24A, 25, 101),Stoke (24, 24A, 25), Newcastle (22,24/24A, 101) and Longton(22).
Other operators’ services include Scraggs’31 and Wardle Transport Service 41 fromHanley, Stoke and Newcastle.
The following are the recommendedservices to the various sites and take youstraight to the entrance:
• City General site – 22, 24/24A, 41(alternatively 5-10 minutes walk frombus stop on A34 for service 101)
Additional services include: 16 (Hanley,Bucknall, Werrington, Cheddleton andLeek) and 58 (Hanley, Stoke, Penkhull,Newcastle via Etruria Vale Road, Hanley,Stoke, Penkhull, Trent Vale, Clayton).
Please note, there is no bus servicethrough University Hospital after7.30pm Mondays to Saturdays.Service 101 still provides a service via the A34.
If you need travel planning advicecontact Traveline on 0871 200 22 33 or visit www.traveline.info
Trains
Stoke-on-Trent railway station is about1.5 miles from the hospital. Taxis areavailable outside the station.
For details of train services to Stoke-on-Trent visit thewww.nationalrail.co.uk or call 08457 48 49 50.
Buses
32
Staff Guide (SECTION 2) 25-32 5/10/12 09:43 Page 32
33
SECTION 3Buildings
Staff Guide (SECTION 3) 33-54 5/10/12 11:51 Page 33
Visitors who are moved by bed, trolley,wheelchair or on foot should beaccompanied as necessary by appropriatestaff. Wheelchairs are available from theMain Entrance.
Porters and clinical staff movinga patient will make themfully aware of thepurpose of the moveand will preserve thepatient’s comfortand dignity at alltimes.
Moving around the hospital
34
Wheelchairs
Staff Guide (SECTION 3) 33-54 5/10/12 11:51 Page 34
Toilets for independent use bywheelchair users are located acrossthe site.
Please ask a member of staff fordetails about suitable facilities forparents and carers of adults orchildren with learning difficulties ora physical disability to safely, andwith dignity, change the person intheir care.
Staff are responsible for makingsure visitors are aware of thesefacilities and arrangements.
35
Toilet facilities for disabled people
Staff Guide (SECTION 3) 33-54 5/10/12 11:51 Page 35
The Emergency Centre (or A&E) is open24 hours a day and is located in the MainBuilding on Lower Ground Floor 1.
Emergency Centre can only be accessedthrough its dedicated entrance, the publicand visitors should not use the MainEntrance to access this area. There is nopatient/visitor access to the rest of MainBuilding using the Emergency Centreentrance.
The Emergency Centre itself has twoentry points, a walk-in entrance and anemergency ambulance entrance (locatedopposite the helipad).
Any patient brought to the EmergencyCentre in an emergency ambulance whois either able to walk or enter via a chairwill be escorted around to the walk-inentrance.
Parking and drop-off spacesare available directlyopposite theWalk-inentrance.
36
Emergency Centre
Staff Guide (SECTION 3) 33-54 5/10/12 11:51 Page 36
The Main Building is the name of thenew hospital. It can be accessed fromeither the Hilton Road entrance(Entrance 3) or North entrance of theA34 (Entrance 1) closest to Newcastle-under-Lyme town centre. However,the Trust recommends that you usethe Hilton Road entrance wherepossible as construction work istaking place in the centre of the site.
There is blue badge parking availableclose to the Main Entrance. To accessthis, please take the second left afterentering the site from the Hilton Roadentrance.
37
Main Entrance
Staff Guide (SECTION 3) 33-54 5/10/12 11:51 Page 37
38
The Maternity Centre is located close tothe A34/Newcastle Road. Use theNorth entrance of the A34 (Entrance1) closest to Newcastle-under-Lymetown centre to access the site.
The Trust recommends you useeither the pay & display car parknext to the West Building or thecar park next to the A34 itself (toaccess this car park you must looparound the West Building).
Maternity Centre
Staff Guide (SECTION 3) 33-54 5/10/12 11:52 Page 38
39
Cancer Centre
The Cancer Centre is located on the A34.Use the North entrance of the A34(Entrance 1) closest to Newcastle-under-Lyme town centre to access the site.
The car park outside the Cancer Centre isfor those using that particular buildingonly. The car park next to the A34(accessed behind the West Building)should be used as a Cancer Centreoverspill car park.
There is a short cut through to the CancerCentre to avoid the need to walk aroundthe perimeter of the West Building.
Staff Guide (SECTION 3) 33-54 5/10/12 11:52 Page 39
The Children’s Centre is located onGround Floor of Main Building. Patientsand visitors can use either the MainEntrance or the dedicated Children’sCentre entrance (located on LowerGround Floor 1 adjacent to EmergencyCentre).
It is recommended that parents use thecar park directly opposite the dedicatedChildren’s Centre entrance.
Children’s Centre
40
Staff Guide (SECTION 3) 33-54 5/10/12 11:52 Page 40
41
Trent Building
Trent Building patients and visitors shoulduse the same car parks as those using theMain Building, there are link corridorsconnecting the buildings.
However, those patients with blue badgescan use disabled bays located outsideeach building entrance.
Staff Guide (SECTION 3) 33-54 5/10/12 11:52 Page 41
42
Patients and visitors attending LymeBuilding should use the same car parks asthose using the Main Building, there arelink corridors connecting the buildings.
However, those patients with blue badgescan use disabled bays located outside theentrance to the building. It is importantto note that the upper floor of LymeBuilding, where this entrance is located, is the same level as LG2 in Main Building.
This Lyme Building entrance is set to bedemolished in early 2013 to make wayfor a new entrance that will give directaccess to Main Building (where the newPrayer Centre is located).
Lyme Building
Staff Guide (SECTION 3) 33-54 5/10/12 11:52 Page 42
43
Those patients with blue badgeswill find a small number ofdisabled bays located outside thisentrance to the Lyme Building.
It is important to note that thelower floor of Lyme Building, wherethis entrance is located, is a floor belowthe lowest floor, LG2, in Main Building.
Lower Floor Entrance
Staff Guide (SECTION 3) 33-54 5/10/12 11:52 Page 43
Undergraduate Medical School
The Undergraduate Medical School islocated opposite the lower floor ofLyme Building. This building isprimarily occupied by KeeleUniversity but the Trust doeshave access to meetingrooms on request.
To access the building,contact reception using theintercom on the left hand sidedoor.
44
Staff Guide (SECTION 3) 33-54 8/10/12 11:50 Page 44
45
A Block
A Block is a Grade II listed building whichpreviously housed clinical wards. Thisbuilding will house Trust Headquarters,Nursing Directorate, Finance Department,Human Resources Department and otheroffice based staff.
Visitors to Trust Headquarters should parkin the pay & display car parks available.
Staff Guide (SECTION 3) 33-54 5/10/12 11:52 Page 45
46
B Block is a Grade II listed buildinglocated opposite the old chapel. Thebuilding houses the Clinical TechnologyDepartment.
There are a small number of reservedparking spaces for staff only outside thisdepartment to allow the transfer of heavyequipment.
B Block
Staff Guide (SECTION 3) 33-54 5/10/12 11:52 Page 46
C Block
47
C Block is a Grade II listed housing theTrust’s Healthcare Careers and SkillsAcademy. This former workhouse hasbeen renovated to include IT suites,teaching rooms and office for staff.
Anyone visiting the Healthcare Careersand Skills Academy should use the payand display car park opposite.
Staff Guide (SECTION 3) 33-54 5/10/12 11:52 Page 47
The main supplies building is locatedto the rear of C Block. The Trust hasthree service yards.
Service Yard 1 is located adjacent tothe main supplies building, ServiceYard 2 is located adjacent to thesterile services building and Service
Yard 3 is located next to the MainBuilding close to the Hilton Road
entrance (Entrance 3).
48
Supplies
Staff Guide (SECTION 3) 33-54 5/10/12 11:52 Page 48
West Building
The west Building is located close to theA34/Newcastle Road. Use the Northentrance of the A34 (Entrance 1) closestto Newcastle-under-Lyme town centre toaccess the site.
The Trust recommends you use either thepay & display car park next to the WestBuilding or the car park next to the A34itself (to access this car park you mustloop around the West Building).
49
Staff Guide (SECTION 3) 33-54 5/10/12 11:52 Page 49
The Child Development Centre is locatedopposite the walk-in entrance to theEmergency Centre. There are a smallnumber of disabled bays and drop offspaces outside the centre.
All other patients and visitors shoulduse the pay and display car parkopposite the Emergency Centre.
Access to the Child DevelopmentCentre should be via the Hilton roadentrance and not the emergencyvehicle entrance (which is immediatelynext to the centre).
Child Development Centre
50
Staff Guide (SECTION 3) 33-54 8/10/12 11:51 Page 50
51
Clinical Education Centre
The Clinical Education Centre containsthe health library and numerous teachingrooms and lecture theatres. Access to thisbuilding should be via site entrance 2.
There is a large staff car park areaadjacent to the Clinical Education Centreand a small number of disabled bays andpay and display parking.
Staff Guide (SECTION 3) 33-54 5/10/12 11:52 Page 51
52
The Sodexo (Facilities) Building is locatedclose to the Main Entrance, opposite thedisabled car park.
Sodexo (Facilities) Building
Staff Guide (SECTION 3) 33-54 8/10/12 11:56 Page 52
53
Ambulance entrance to building
The main entrances for patients arrivingin non-emergency ambulances are:
• Children’s Centre entrance
• Maternity Centre entrance
• Cancer Centre entrance
• Trent entrances
• Lyme entrances
For patients arriving by emergencyambulance and patients leaving thehospital on a trolley, entrances are:
• Ambulance entrance next to theChildren’s Assessment Unit (for adultand children’s critical care)
• Children’s Assessment Unit ambulance entrance
• Emergency Centre
• Maternity Centre
• Cancer Centre
• Trent entrances
• Lyme entrances
Entry points
Staff Guide (SECTION 3) 33-54 5/10/12 12:44 Page 53
Lifts designated for a particular use, suchas a facilities management lift or bed lift,are clearly marked. These lifts must notbe used for anything else unless there is aproblem with another lift.
In particular, where a facilitiesmanagement lift is available, it shouldalways be used for facilities managementactivity, including the movement of goodsby Trust staff. This will keep patients’ andvisitors’ lifts clear.
If a fire alarm sounds all lifts return to theground floor unless the alarm has beenset off on the ground floor, in which casethey automatically move to the first floor.When the fire alarm goes off lifts shouldnot be used.
Some lifts have override facilities to beused by the fire and rescue service andmay be taken over by the fire service toenable them to fight the fire.
If anyone is trapped in a lift the EstatesDepartment will launch an emergencyresponse and manually winch the lift to
the nearest floor.
54
Lifts
Staff Guide (SECTION 3) 33-54 5/10/12 11:52 Page 54
55
SECTION 4Your patients
Staff Guide (SECTION 4) 55-60 15/10/12 09:16 Page 55
How does it work?
It is similar to those used inmany GP surgeries. It will askquestions to find out who theperson is. It will then ask tocheck some of personaldetails like address andtelephone number. Thesedetails are important to us incase the hospital needs tocontact the patient.
It will check to see that thepatient is on the clinic appointmentlist for today and as long as they arenot too early it will allow them to checkin. Anyone trying to check-in cannot doso more than one hour before theappointment.
It will then look at how many people arein the clinic waiting room and if there is aseat it will send the patient straight there.If the clinic waiting area is full it will askthem to wait in the main waiting halluntil a seat becomes available.
The patients are listed for the doctors andnurses in appointment time order. It doesnot work on first come first serve basis.
It will give the patient a printed ticketwith their name and a uniqueidentification number on and give them a ticket.
56
Out-patients check-in
Staff Guide (SECTION 4) 55-60 5/10/12 09:53 Page 56
57
The final screen has directions for helpingto get to the correct clinical area for theappointment. Clinics do vary in location,so it’s very important to check-in on theScreens.
The system will help us make visitssmoother with less people asking for andchecking details out loud.
The check-in screens all feature state-of-the-art security glass that protects patientconfidential details.
Staff Guide (SECTION 4) 55-60 15/10/12 09:16 Page 57
58
Proud to care
Professionalism is at the centre of theProud to Care standards. Our staff will:
• Speak to our patients and visitors in acourteous and pleasant manner
• Where possible obtain consent beforegiving any treatment or care
• Listen to our patients and visitors andgive them the opportunity to expressconcerns without compromising theircare
• Wear UHNS identification badges
• Be clean, smart and professional inappearance and adhere to the uniformpolicies and dress codes at all times
• Behave in a way that upholds thereputation of University Hospital andthat justifies the trust and confidencethe public have in us
• Be trustworthy and maintain patientconfidentiality
• Minimise risks to patients and ourcolleagues
By Chief Nurse Elizabeth Rix
The amount of relief andcomfort experienced bythe sick after the skin hasbeen carefully washed anddried is one of thecommonest observationsmade at a sick bed.
Florence Nightingale
It is very important to us that our patientsand visitors have a positive experienceduring their time in University Hospital. Wewant to provide the level of care that all ofus would want for our own loved ones.
When patients and visitors thank us, theyrarely comment on clinical procedures butthey do say things like, “the care providedand compassion shown by staff has beena great comfort to us”.
It is not the things patients and visitorsexpect us to do well that make adifference, it is the way that care isprovided and the attitude of all the staffthey come into contact with – clinical andnon-clinical – that influence how peoplelook back on their hospital experience.
Proud to Care is based on national qualitystandards, but has been developed byUniversity Hospital staff for all staff.
Staff Guide (SECTION 4) 55-60 5/10/12 09:53 Page 58
59
The privacy and dignity of patients andvisitors must be maintained at all times. Our staff are familiar with the Trust’sprivacy and dignity policy and ensure it isadhered to without exception.
Staff who are in direct contact withpatients and visitors have a responsibilityto ensure that their privacy and dignity ismaintained. This is particularly importantwhere patients are being moved acrossthe site, are in a state of undress orpartial undress or where they are havinga physical examination.
Staff entrusted with confidentialinformation have a personal responsibilityto ensure it is kept safe and secure. Theymake sure electronic or printed
information can only ever be seen bythose entitled to do so. They do notexpose this material to any undue risk ofbeing seen by unauthorised individuals.This includes printed and on-screeninformation at nurses bases and clinicreceptions.
Care is also be taken when in discussionwith patients and relatives, either face toface or over the telephone. No sensitiveor general personal information is askedfor or given to patients or visitors whichcould be overheard by another person,unless the urgency of the situationoverrides the need to maintainconfidentiality. Any breach of patientconfidentiality is be treated as adisciplinary matter.
Privacy and dignity
Staff Guide (SECTION 4) 55-60 15/10/12 09:16 Page 59
60
Research has produced considerableevidence that outcomes of patientcare are improved by the use of anumber of approaches thattogether create a healingenvironment.
These approaches can be broadlygrouped under the followingheadings:
• Access to nature
• Control over the environment
• Positive distractions
• Social support
• Reduction of environmental stress
All our staff in the hospital considerways of promoting the creation ofa healing environment. In manycases relatively small steps andsimple initiatives can have aprofound impact on the quality ofthe patients’ experience.
The healing environment
Staff Guide (SECTION 4) 55-60 5/10/12 09:53 Page 60
61
SECTION 5Consultant Directory
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 61
62
Clinical Support Services
Imaging Radiology & Neuroradiology
John Asquith 675856Consultant Imaging RadiologistInterventional
Saba Bajw 674217Consultant Imaging RadiologistBreast/General Radiography
Michael Braithwaite 675862Consultant Imaging RadiologistGasto Intestinal
Ingrid Britton 675857Consultant Imaging RadiologistUpper & Lower Gastro Intestinal
Alex Clark 675857Consultant Imaging RadiologistBody Cross-sectional
Mark Cowling 675856Consultant Imaging RadiologistInterventional
Praveen Datta 675857Consultant Imaging RadiologistMusculoskeletal
Cherian George 675857Consultant Imaging RadiologistBody Cross-sectional
David Wells 675856Consultant Imaging Radiologist
Arum Jacob 675856Consultant Imaging RadiologistInterventional Radiology
Changez Jadun 675862Consultant Imaging Neuroradiologist Neuroradiology
Anitha James 675862Consultant Imaging RadiologistBody Cross-sectional
Mary Jones 675856Consultant Imaging Radiologist Paediatrics
Jooly Joseph 675862Consultant Imaging RadiologistNeuroradiology
Imaging
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 62
63
Imaging Radiology & Neuroradiology
Nicola Lane 675861Consultant Imaging RadiologistBody Cross-sectional
Zatinahhayu Mohd-Isa 675861Consultant Imaging RadiologistWomens
Sanjeev Nayak 675861Consultant Imaging Radiologist Neuroradiology
Paula Richards 675861Consultant Imaging RadiologistMusculoskeletal
Jacqueline Saklatvala 673524Consultant Imaging RadiologistMusculoskeletal
Ruth Summerfield 675857Consultant Imaging RadiologistBody Cross-sectional
Biju Thomas 675905Consultant Imaging RadiologistBody Cross-sectional
Nicholas Watson 675857 Consultant Imaging RadiologistRespiratory
Gillian Klafkowski 675856Consultant Imaging Radiologist
David Wilcock 675861Consultant Imaging Radiologist/ Clinical Director, Neuroradiology
Christopher Day 675856Consultant Imaging Radiologist
Ram Jeyaratnam 675856Consultant Imaging Radiologist
Nuclear Medicine
John Oxtoby 675905Consultant RadiologistNuclear Medicine
Raghuveer Venkannagari 675905Consultant PhysicianNuclear Medicine
Imaging
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 63
64
Haematology
Deepak Chandra 674284Consultant Haematologist Haemostasis and thrombosis, malignanthaematology
Richard Chasty 674285Consultant Haematologist Morphology & lymphoma
Kamaraj Karunanithi 674284Consultant Haematologist Myeloma
Neil Phillips 674284Consultant Haematologist Lymphoma & thrombosis
Srinivasa Pillai 674285Consultant Haematologist Lymphoma
Karen Schofield 674285Consultant Haematologist General haematology
Andrew Stewart 674285Consultant Haematologist Morphology, lymphoma & iron overload
Gabor Tarkovacs 674285Consultant Haematologist General haematology
Oncology & Haematology
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 64
65
Oncology
Fawzi Adab 672561Consultant Clinical Oncologist Head & Neck, Stomach, Prostate
Amjad Al-Niaimi 672616Locum Consultant Clinical Oncologist Lung, Breast
Rajanee Bhana 672560Consultant Oncologist Gynae
Adrian Murray Brunt 672565Consultant Clinical Oncologist Breast, Lymphoma, Skin
Daljit Gahir 672565Consultant Clinical Oncologist Head & Neck, Breast
Selvaraj Giridharan 672563Consultant Clinical Oncologist Lung, Brain
Arshad Jamil 672563Consultant Clinical Oncologist Head & Neck, Thyroid, Upper GI
Apruna Jeganathan 672560Consultant Clinical Oncologist Lung
Susan Lupton 672560Consultant Oncologist Gynae
Palliative Care
Sarah Kelt 672566Consultant Palliative Care Palliative Care
Oncology & Haematology
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 65
66
Histopathology
Nichola Cooper 674291Consultant Histopathologist Gynae, Urology, Non-Gynae & Gynae Cytology
Gillian Douce 674289Consultant Histopathologist Head of Cytology, Gynae
Daniel Gey van Pittius 674293Consultant Histopathologist Skin, Lung, Lymphoma, Soft Tissue & Renal
Lisette Hammond 674291Consultant Histopathologist Breast, Gynae & Non Gynae Cytology
Karthik Kalyanasundaram 674289Consultant Histopathologist Gastrointestinal and Urologicalhistology and Non gynae cytology
Besim Latifaj 674293Consultant Histopathologist Colorectal, Head & Neck, Non Gynae Cytology
Kate Morgan 674291Consultant Histopathologist Skin, Gynae, Non-Gynae & Gynea Cytology
Cordelia Howitt 674290Consultant Histopathologist Colorectal, Head & Neck
Mark Rogerson 674292Consultant Histopathologist Breast, Thyroid, Urology, Non-GynaeCytology, Renal
Victoria Smith 674290Consultant Histopathologist Colorectal, Head & Neck, Lung
Mark Stephens 674292Consultant Histopathologist Skin, Breast, Lymphoma, Head & Neck,Breast Non-Gynae Cytology
Pathology
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 66
67
Immunology & Microbiology
Krishna Banavathi 674831Consultant Microbiologist Anti-biotics, general
Sarah Goddard 674241Consultant Immunologist Allergy, Immunodeficiency
Vasile Laza-stanca 674852Consultant Microbiologist Microbiology
Jeorge (Jurgen) Orendi 674269Consultant Microbiologist Microbiology
Pathology
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 67
68
Medical Division
Cardiology
Ashish Patwala 553036Consultant Cardiologist
Rhys Beynon 552344Consultant Cardiologist Electrophysiology and Devices
Robert Butler 553393Consultant Cardiologist Intervention, Heart Disease
John Creamer 552341Consultant Cardiologist Angioplasty, Pacemakers
Mark Gunning 552333Consultant Cardiologist
Grant Heatlie 553550Consultant Cardiologist MRI, Echocardiography
Paul Gideon 552493Consultant Cardiologist
Adrian Large 553393Consultant Cardiologist Angioplasty, ASD Closure
Adrian Morley-Davies 552344Consultant Cardiologist Devises & EP
James Nolan 552493Consultant Cardiologist General
Duwarakan Satchithananda 553036Consultant Cardiologist Heart Failure
Neena Bodasing 679918Consultant Infectious Diseases General
Anthony Cadwgan 679918Consultant Infectious Diseases General
Cardiothoracic Medicine
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 68
69
Respiratory Medicine
Martin Allen 553055Consultant Respiratory Medicine Sleep
Raana Haqqee 552641Consultant Respiratory MedicineGeneral
Imran Hussain 552329Consultant Respiratory MedicineLung Cancer
Elfatih Idris 552638Consultant Respiratory MedicineAcute Medicine
Muhhammad Iqbal 552446Consultant Acute Physician RespiratoryGeneral
Toni Jordan 553055Consultant Respiratory MedicineSleep
Agit Thomas 552445Consultant Respiratory Medicine
Sven-Erik Lehm 679921Consultant Respiratory MedicineAcute Medicine, TB
Mohammed Haris 679921Consultant Respiratory Medicine
Charles Pantin 552329Consultant Respiratory MedicineAsthma
Naveed Mustfa 553024Consultant Respiratory MedicineMotorNeuron Disease
Monica Spiteri 553024Consultant Respiratory MedicineILD
Cardiothoracic Medicine
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 69
70
Emergency Medicine
Ann Marie Morris 674410Consultant Emergency Medicine
Rahulan Dharmarajah 674410Consultant Emergency MedicineEmergency Medicine
Julie Norton 674410Consultant Emergency Medicine
Richard Hall 674410Consultant Emergency MedicineEmergency Medicine
Magnus Harrison 674410Consultant Emergency MedicineEmergency Medicine
Ruth Kinston 674410Consultant Emergency MedicineEmergency Medicine
Mark Poulson 674410Consultant Emergency MedicineEmergency Medicine
Kamath Raghavendra 674410Consultant Emergency MedicineEmergency Medicine
Mark Ragoo 674410Consultant Emergency MedicineEmergency Medicine
Grace Young 674410Consultant Emergency MedicineEmergency Medicine
Anthony Taylor 674410Consultant Emergency MedicineEmergency Medicine
Cardiothoracic Medicine
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 70
71
Neurololgy
Adnan Al-Araji 554821Consultant NeurologistMS
Hugh Boddie 554071Consultant NeurologistParkinsons & Movement Disorders
Brendan Davies 554689Consultant NeurologistHeadache
Simon Ellis 554343Consultant NeurologistGeneral, TIA Minor Stroke
Clive Hawkins 554737Honorary Consultant NeurologistMS
Carl Mann 554884Consultant NeurologistParkinsons & Movement Disorders
Carl-Christian Moor 555571Consultant NeurologistEpilepsy
Jonathan Partridge 554737Consultant NeurologistGeneral
Neurology & Elderly Care
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 71
72
Elderly Care
Amit Arora 553585Consultant GeriatricianStroke
Ranjan Sanyal 555879Consultant Stroke Physician
Marilyn Browne 552280Consultant GeriatricianOrthopaedics
Richard Tunnell 553588Consultant Geriatrician
Ibrahim Morgan 553586Consultant GeriatricianGeneral
Indira Natarajan 555878Consultant Stroke PhysicianAcute Stroke, TIA and Acute Medicine
Barnabas Panayiotou 553581Consultant GeriatricianCommunity
Christine Roffe 555880Professor Consultant GeriatricianStroke
Christian Wainwright 553585Consultant GeriatricianGeneral & Falls
Neurology & Elderly Care
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 72
73
Diabetes & Endocrinology
Richard Clayton 553424Consultant Physician EndocrinologistEndocrinology
Mahamood Edavalath 553423Consultant Physician Diabetes & EndocrinologistDiabetes, Endocrinology
Fahmy Hanna 553514Consultant Physician Diabetes & EndocrinologistDiabetes, Endocrinology
Arjun Mukerjee 553423Consultant Physician Diabetes & EndocrinologistDiabetes, Endocrinology
George Varughese 553425Consultant Physician Diabetes & EndocrinologistDiabetes, Endocrinology
Adrian Walker 553423Consultant Physician Diabetes & EndocrinologistDiabetes, Endocrinology
Gastroenterolgy
Alan Bohan 672704Consultant GastroenterologistHepatology
Alison Brind 552383Consultant GastroenterologistHepatology
Robert Glass 552519Consultant GastroenterologistGeneral, IBD
Jonathan Green 552415Consultant Gastroenterologist, IBD
Kar Lau 552383Consultant GastroenterologistGeneral
Fiona Leslie 553226Consultant GastroenterologistNutrition
Sandip Sen 672099Consultant Gastroenterologist, IBD
Aluraj Ramakrishnan 552390Consultant Gastroenterologist
Specialised Medicine
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 73
74
Nephrology
Simon Davies 555586Consultant NephrologistPeritoneal Dialysis
Dominic De Takats 554223Consultant NephrologistGeneral
Menon Madhavan 554843Consultant Nephrologist
Gavin Russell 554164Consultant NephrologistHypertension
Chris Thompson 554843Consultant Nephrologist Haemodialysis
Kerry Tomlinson 554843Consultant NephrologistTransplantation
Satyanananayana Vanga 554165Locum Consultant NephrologistChronic Kidney
Diane (Julie) Wessels 554165Consultant NephrologistHaemodialysis
Neurophysiology
Andrew Holton 675303Consultant NeurophysiologistNeurophysiology
Specialised Medicine
Staff Guide (SECTION 5) 61-90 Consultants 12/10/12 13:59 Page 74
75
Mona Abdel-Hady 679827Consultant PaediatricianCommunity
John Alexander 675167Consultant PaediatricianAsthma
Furqan Basharat 679823Consultant PaediatricianEpilepsy, Community
Mark Bebbington 675167Consultant PaediatricianGeneral, Paediatric Intensive Care
Myooren Wimalendra 552245Consultant Paediatrician
Caroline Groves 679807Consultant PaediatricianCommunity
Melissa Hubbard 552572Consultant PaediatricianAsthma, General
Amar Asokkumar 672374Consultant Neonatalogist
Aswath Kumar 552245Consultant PaediatricianOncology, General
Warren Lenney 552572Consultant PaediatricianCystic Fibrosis, Respiratory
Patricia Lithgow 679822Consultant PaediatricianCommunity
Andrew Magnay 675167Consultant PaediatricianCardiology
Uma Kumbattae 552389Consultant Paediatrician
Tina Newton 675167Consultant PaediatricianEmergency Medicine
Child Health
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 75
76
Katherine (Kate) Palmer 672374Consultant PaediatricianNeonatal
Anna Pigott 552389Consultant PaediatricianGastroenterology
Parakkal Raffeeq 552389Consultant PaediatricianDiabetes
Pavanasam Ramesh 675174Consultant PaediatricianGeneral, Paediatric Intensive Care
Karen (Kate) Reynolds 679807Consultant PaediatricianCommunity
Martin Samuels 552832Consultant PaediatricianSleep Studies, General
Ravinder Pal Singh 679823Consultant PaediatricianEpilepsy, Community
Gaddehosur Shivashankar 672359Consultant PaediatricianNeonatologist
Andy Spencer 672360Consultant PaediatricianRenal
Alexandra Tabor 552832Consultant PaediatricianGeneral
Sarah Thompson 552245Consultant PaediatricianOncologist
Julia Uffindell 672356Consultant PaediatricianNeonatal
Stephen Williams 679833Consultant PaediatricianCommunity
Child Health
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 76
77
Surgical Division
General
James Adjogatse 679907Consultant General SurgeonGeneral, Breast
Duncan Beardsmore 679875Consultant General SurgeonUpper GI
Chandra Cheruvu 679876Consultant General SurgeonUpper GI
William Crisp 679874Consultant General SurgeonUpper GI
Robin Dawson 679878Consultant General SurgeonColorectal
Mark Deakin 679873Consultant General SurgeonUpper GI
Damien Durkin 679874Consultant General SurgeonUpper GI
Martin Farmer 679879Consultant General SurgeonColorectal
Christine Hall 679877Consultant General SurgeonColorectal
Robert Kirby 679908Consultant General SurgeonGeneral, Breast
Nicholas Harrison 679877Consultant Colorectal Surgeon
Richard Morgan 679886Consultant General SurgeonVascular
Sankaran Narayanan 679906Consultant General Surgeon, Breast
Aideen Walsh 679882Consultant General SurgeonVascular
Antonio Privitera 679880Consultant Colorectal Surgeon
General Surgery & Urology
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 77
78
General
Sam Sangal 679878Consultant Colorectal Surgeon
Mohammad Zia 679880Consultant Colorectal Surgeon
Urology
Anurag Golash 679409Consultant UrologistUrology
Lyndon Gommersall 679410Consultant UrologistUrology
Samson Liu 679408Consultant UrologistUrology
Christopher Luscombe 679407Consultant UrologistUrology
Mark Saxby 679406Consultant UrologistUrology
Paediatric
Shiban Ahmed 679909Consultant PaediatricianPaediatric
Stephen Donnell 679909Consultant PaediatricianPaediatric
Vascular
Omer Ehsan 679888Consultant Vascular SurgeonVascular
Jack Fairhead 679884Consultant General SurgeonVascular
Laszlo Papp 679885Consultant Vascular SurgeonVascular
Arun Pherwani 679887Consultant Vascular SurgeonVascular
General Surgery & Urology
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 78
79
Neurosurgery
Howard Brydon 554168Consultant NeurosurgeonVascular
Rupert Price 554365Consultant NeurosurgeonSpinal
Simon Shaw 554635Consultant NeurosurgeonVascular, Oncology
Erminia Albanese 554515Consultant Neurosurgeon
Nikoloas Tzerakis 679867Consultant Neurosurgeon
Rheumatology
Peter Dawes 673691Consultant RheumatologistMusculoskeletal
Caitlyn Dowson 673723Consultant RheumatologistOsteoporosis
Shouma Dutta 673729Consultant RheumatologistMusculoskeletal & Osteoporosis
Andrew Hassell 673725Consultant RheumatologistGeneral
Elaine Hay 673725Honorary Consultant RheumatologistGeneral
Samantha Hider 673729Consultant RheumatologistGeneral
Sanjeet Kamath 673729Consultant RheumatologistGeneral
Musculoskeletal
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 79
80
Rheumatology
Ajit Menon 673725Consultant RheumatologistGeneral
Shyra Price 673724Consultant RheumatologistGeneral
Jonathan Packham 673722Consultant RheumatologistAnkylosing Spondylitis
Edward Roddy 673722Consultant RheumatologistGeneral
Rehabilitation Medicine
Alexandra Ball 673694Consultant in Rehabilitation MedicineNeuro
Anthony Ward 673693Consultant in Rehabilitation MedicineNeuro & Musculoskeletal healthconditions producing physical disability
Mahesh Ciras 673736Consultant in Rehabilitation Medicine
Rajeev Singha 673735Consultant in Rehabilitation Medicine
Musculoskeletal
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:37 Page 80
Trauma & Orthopaedic Surgery
Elnasri Ahmed 679862Consultant Trauma & OrthopaedicSurgeonSpinal
Mark Brown 679864Consultant Trauma & OrthopaedicSurgeonSpinal
Ian Dos Remedios 679864Consultant Trauma & OrthopaedicSurgeonArthroplasty
Jonathan Dwyer 553116Consultant Trauma & OrthopaedicSurgeonPaediatrics
David Emery 553252Consultant Trauma & OrthopaedicSurgeonPaediatrics
David Griffiths 679858Consultant Trauma & OrthopaedicSurgeon – Arthroplasty
Vinay Jasani 679868Consultant Trauma & OrthopaedicSurgeonSpinal
Sandeep Konduru 679863Consultant Orthopaedic SurgeonSpinal
Justin Lim 679851Consultant Orthopaedic SurgeonArthroplasty
Donald McBride 553114Consultant Trauma & OrthopaedicSurgeonSports & Feet
Damian McClelland 679860Consultant Orthopaedic SurgeonArthroplasty
Musculoskeletal
81
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 81
82
Trauma & Orthopaedic Surgery
Nicholas Neal 553114Consultant Trauma & OrthopaedicSurgeonHands
Robin Rees 553117Consultant Orthopaedic SurgeonSports & Feet
Philip Roberts 679859Consultant Trauma & OrthopaedicSurgeonArthroplasty
Kevin Smith 554627Consultant Trauma & OrthopaedicSurgeonHands
Peter Thomas 554857Honorary Consultant Trauma & Orthopaedic SurgeonHands
Roger Wade 553535Consultant Trauma & OrthopaedicSurgeonArthroplasty
Musculoskeletal
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 82
Ear, Nose & Throat (ENT)
William Carlin 552766Consultant ENT SurgeonPituitary, General
Robert Courteney-Harris 552024Consultant ENT SurgeonChildren
Richard Hughes 552024Honorary Consultant ENT SurgeonHead & Neck
Gareth Rowland 552024Consultant ENT SurgeonOtology
Natarajan Saravanappa 552077Consultant ENT SurgeonRhinology, General
Harpreet Uppal 552077Locum Consultant ENT SurgeonHead & Neck
Paul Wilson 552077Consultant ENT SurgeonThyroids
Ophthalmology
Jeremy Bowyer 554108Consultant OphthalmologistOcculoplastics
Raymond Brown 555898Consultant OphthalmologistPaediatrics
Timothy Gillow 554108Consultant OphthalmologistDiabetes
Lynval Jones 554514Consultant OphthalmologistGlaucoma
Annie Joseph 555898Consultant OphthalmologistPaediatrics
Usman Mahmood 555305Vitreoretinal SurgeonVitreoretinal
Mohammed Musadiq 554276Consultant OphthalmologistMedical Retina
Anupama Pherwani 554276Consultant OphthalmologistCornea
Specialised Surgery
83
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 83
84
Ophthalmology
Punithawathy Ranjit 554514Consultant OphthalmologistGlaucoma
Sharif Ragheb 555153Consultant OphthalmologistGlaucoma
Oral & Maxillofacial Surgery
Roger Bainton 552419Consultant Oral & Maxillofacial SurgeonTrauma
Daya Gahir 552419Consultant Oral & Maxillofacial SurgeonTrauma
Peter Grime 552426Consultant Oral & Maxillofacial SurgeonHead & Neck Oncology
Timothy Malins 552809Consultant Oral & Maxillofacial SurgeonHead & Neck Oncology
Orthodontics
Karen Juggins 552933Consultant OrthodontistGeneral
John Muir 552933Consultant OrthodontistGeneral
John Scholey 552933Consultant OrthodontistGeneral
Jinesh Shah 552933Consultant OrthodontistGeneral
Stephen Brindley 552933Consultant Orthodontist
Specialised Surgery
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 84
85
Plastic Surgery
Paul Davison 679403Consultant Plastic SurgeonGeneral
Wayne Jaffe 679403Consultant Plastic SurgeonGeneral
Daniel Prinsloo 679401Consultant Plastic SurgeonHead & Neck, Breast
Sukhbir Rayatt 679402Consultant Plastic SurgeonHead & Neck, Breast
Jeremy Roberts 679404Consultant Plastic SurgeonGeneral
Dermatology
Nicholas Craven 676280Consultant DermatologistDermatology
Anaesthetics, Theatres & HSDU
Robina Akhtar 679240Consultant AnaesthetistGeneral, Obstetrics
Jules Allt 679240Consultant AnaesthetistGeneral, Obstetrics
Sharil Ariffin 679240Consultant AnaesthetistGeneral, Cardiac
Julie Ashworth 679240Consultant AnaesthetistGeneral, Pain
Albin Augustine 679240Consultant AnaesthetistGeneral, Neuro
Margaret Babb 679240Consultant AnaesthetistGeneral, Paediatrics
Charles Baker 679240Consultant AnaesthetistGeneral
Specialised Surgery
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 85
86
Anaesthetics, Theatres & HSDU
Bryan Carr 679240Consultant AnaesthetistGeneral, ITU
Nicholas Clowes 679240Consultant AnaesthetistGeneral, Cardiac
Nicholas Coleman 679240Consultant AnaesthetistGeneral, ITU
Shireen Edmends 679240Consultant AnaesthetistGeneral, Paediatrics, Neuro
Stephen Foster 679240Consultant AnaesthetistGeneral, Cardiac
Kishore Gangineni 679240Consultant AnaesthetistGeneral, Paediatrics
Satyajeet Ghatge 679240Consultant AnaesthetistGeneral, Obstetrics
Wee Goh 679240Consultant AnaesthetistGeneral
Charlotte Howell 679240Consultant AnaesthetistGeneral, Obstetrics, Paediatrics
Ravish Jeeji 679240Consultant AnaesthetistGeneral, Cardiac
Vijay Jeganath 679240Consultant AnaesthetistGeneral, Cardiac
John Jerstice 679240Consultant AnaesthetistGeneral, Cardiac
Stephan Kruper 679240Consultant AnaesthetistGeneral, Consultant Intensivist
Rahul Kumar 679240Consultant AnaesthetistGeneral, Paediatric
Specialised Surgery
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 86
87
Anaesthetics, Theatres & HSDU
Fang Lam 679240Consultant AnaesthetistGeneral, Cardiac
Morag Lauckner 679240Consultant AnaesthetistGeneral
Nigel Matthews 679240Consultant AnaesthetistGeneral, Pain
Stephen Merron 679240Consultant AnaesthetistGeneral, Neuro
Simon Mills 679240Consultant AnaesthetistGeneral, Paediatric, Neuro
Paul Morrison 679240Consultant AnaesthetistGeneral, Consultant Intensivist
Balasubramanian Murali 679240Consultant AnaesthetistGeneral, Cardiac
Harnarine Murally 679240Consultant AnaesthetistGeneral, Pain
Sridhar Nagaiyan 679240Consultant AnaesthetistGeneral, Consultant Intensivist
Pramod Nalwaya 679240Consultant AnaesthetistGeneral
Mark Nash 679240Consultant AnaesthetistGeneral, Emergency
Peter Oakley 679240Consultant AnaesthetistGeneral, Neuro, Consultant Intensivist
Jacqueline Payne 679240Consultant AnaesthetistGeneral
Lalitha Perumpadarimatam(Vedham) 679240Consultant AnaesthetistGeneral, Obstetrics
Specialised Surgery
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 87
88
Anaesthetics, Theatres & HSDU
Nusrat Qadir 679240Consultant AnaesthetistGeneral, Neuro
Sukhbinder Singh 679240Consultant AnaesthetistGeneral, Cardiac
Ian Smith 679240Consultant AnaesthetistGeneral
Chhavi Srivastava 679240Consultant AnaesthetistGeneral, Obstetrics
Chris Thompson 679240Consultant IntensivistHemodialysis
Andrew TomlinsonConsultant Anaesthetist 679240General, Paediatric, Neuro
Kumaresh Venkatesan 679240Consultant IntensivistGeneral, ITU
Valerie Williams 679240Consultant AnaesthetistGeneral
lloyd Craker 679240Consultant Anaesthetist
Permendra Singh 679240Consultant Anaesthetist
Gaurav Kakkar 679240Consultant Anaesthetist
Specialised Surgery
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 88
89
Cardiac Surgery
Qamar Abid 553574Consultant Cardiothoracic SurgeonCardiothoracic
Shilajit Ghosh 553443Consultant Cardiothoracic SurgeonCardiothoracic
Adrian Levine 553564Consultant Cardiothoracic SurgeonCardiothoracic
Paul Ridley 552469Consultant Cardiothoracic SurgeonCardiothoracic
Christopher Satur 553573Consultant Cardiothoracic SurgeonCardiothoracic
Obstetrics & Gynaecology
Jason Cooper 672382Consultant Obstetrician & GynaecologistUrogynaecology
Radha Indusekhar 672376Consultant Obstetrician & GynaecologistGeneral
Geraldine Masson 672132Consultant ObstetricianFetal Medicine
Gourab Misra 672378Consultant Obstetrician & Gynaecologist
Audrey Long 672133Consultant Obstetrician & GynaecologistFetal Medicine
Critical Care & Cardiac Surgery
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:36 Page 89
90
Obstetrics & Gynaecology
Shaughn O’Brien 672377Honorary Consultant Obstetrician & GynaecologistGeneral Gynaecology, Obstetrics,Gynaecological Endocrinology
Fidelma O’Mahony 672376Consultant Obstetrician & GynaecologistUrogynaecology, paediatric gynae
Charles Redman 672794Consultant Obstetrician & GynaecologistGynaecological Oncology
Richard Todd 672794Consultant Obstetrician & GynaecologistGynaecological Oncology
Peter Young 672133Consultant Obstetrician & GynaecologistFetal Medicine
Critical Care & Cardiac Surgery
Staff Guide (SECTION 5) 61-90 Consultants 8/10/12 09:31 Page 90
91
SECTION 6Services
Staff Guide (SECTION 6) 91-100 5/10/12 09:56 Page 91
92
‘Moment to…’ restaurant
The ‘Moment to…’ restaurant is locatedon Floor 1 overlooking the Main Entranceatrium. The spacious restaurant services avariety of hot meals and sandwichesthroughout the day. Here staff, patientsand visitors can mix in the comfort ofleather sofas and watch the hospital siteslowly undergo a transformation over thecoming months and years.The restaurant opening hours are:
Monday to Friday 9am to 9.30pm
Saturday and Sunday 8am to 3pm5pm to 9.30pm
Costa Coffee
The Costa Coffee outlet is located in theMain Entrance atrium. The shop serves avariety of hot drinks, sandwiches and arange of cakes. This is the perfect placeto meet colleagues and friends.The Costa Coffee opening hours are:
Monday to Friday 7.30am to 6pm
Saturday and Sunday 8am to 5pm
(There are also Costa Express machineslocated in the Emergency Centre receptionand ‘Moment to...’ Restaurant, along withseveral vending machines).
Retail and corporate hospitality
Staff Guide (SECTION 6) 91-100 5/10/12 09:56 Page 92
93
WHSmith
WHSmith is Located in the Main Entranceatrium. The outlet offers a wide range ofnewspapers, magazines, confectionaryand much much more. WHSmith opening hours are:
Monday to Friday 7.30am to 8pm
Saturday 8.30am to 7.30pm
Sunday 9.30am to 6pm
WRVS
WRVS is located at the entrance of theMaternity Centre at the City General.WRVS supply hot and cold beverages andhot food, such as toasties and Panini's.There are also a range of gifts available,especially for the new babies arriving atthe Maternity Centre. The Trust verymuch welcomes the support of thevolunteers of WVRS.WRVS opening times are:
Monday to Friday 9.30am to 4.30pm
Staff Guide (SECTION 6) 91-100 5/10/12 09:56 Page 93
UHNS Charity
Have you thought about holding a coffeemorning, a cake sale or a sponsored walk?
Maybe you had thought about doingsomething more adventurous such as askydive, a cycle ride from Lands End toJohn O’Groats or maybe even organise aCharity Ball?
There are lots of fun and exciting thingsyou could do to help raise funds for abrighter future for staff and patients atUniversity Hospital of North Staffordshire.
If you would like to help to make adifference, please contact the UHNSCharity on 01782 676444.
94
Staff Guide (SECTION 6) 91-100 12/10/12 11:48 Page 94
GP patients
GP patients requiring a blood test shouldeither use one of the three walk-incentres (Bradwell Hospital, CobridgeCommunity Health Centre and MeirPrimary Care Centre) or book a blood testappointment at a number of communitylocations. Telephone 01782 555506 foran appointment. Information regardinglocations is readily available at all GPsurgeries.
Children’s blood tests
Paediatric phlebotomy should beaccessed by making anappointment at the newChildren’s Centre at the CityGeneral site. Please contact01782 675122 for anappointment. This serviceis mainly for childrenbelow the age of 14.
Hospital patients
There is a small phlebotomy unit in thenew hospital situated within MedicalOutpatients on floor one. This is availablefor hospital patients requiring blood testswhen they attend for clinicappointments. This service is for internalhospital blood test requests only. It is notavailable for patients given a blood testrequest card by their GP.
95
Blood tests
Staff Guide (SECTION 6) 91-100 5/10/12 09:56 Page 95
The Patient Advice and Liaison Service, or'PALS' for short, is here to help both yourpatients. Our staff aim to provide yourpatients with the best possible care andenvironment during their hospital stay.However, occasionally patients ask forassistance and support if they have aconcern.
PALS’ role is to be an impartial,welcoming, open and confidential servicefor people who would like information oradvice, or would like to comment aboutany aspect of the services provided byUniversity Hospital.
The PALS team liaise with all staffmembers on all levels to aim foran acceptable outcome forpatients and the public. Inreturn our staff ensurethat if a patients or thepublic raises a concernwith the ward ordepartment the initialaction is to try andresolve the concernlocally.
If the patient or public is unhappy at thispoint and all attempts to resolve havebeen made, PALS information can beprovided, and or the ward staff canrequest a visit from PALS on behalf of thepatient if they have consented.
If you feel that you have a patient on theward or department that may benefitfrom speaking to PALS, please refer themto us. Feedback forms and boxes to putthem in are available in all wards anddepartments or you can send them to theaddress printed on the form or telephone01782 676450.
96
Patient Advice and Liaison Service
Staff Guide (SECTION 6) 91-100 12/10/12 11:48 Page 96
97
Pharmacy dispensary
Pharmacy dispensary
Lloydspharmacy will now be dispensingoutpatient medication on behalf ofUniversity Hospital of North StaffordshireNHS Trust. There is the same highstandards of patient care and reducedwaiting times.
What to do?
1) Patients collect your prescription fromthe clinic as normal.
2) Visit the outpatient Lloydspharmacyoff the Main Entrance atrium.
3) They will be given two choices whenthey hand in their prescription toLloydspharmacy:a)wait a short time for their
medicationb)collect their medication later*
*A limited delivery service is available forbulky items. Patients should ask fordetails to use this service.
When the pharmacy is closed, pleasecontact the inpatient pharmacy on 01782 674591
Opening times
Monday to Friday 8.30am to 6pmSaturday 9am to 1pmSunday Closed
Contact
Phone: 01782 715456Fax: 01782 715457
Staff Guide (SECTION 6) 91-100 5/10/12 09:56 Page 97
98
Skills Academy
The Healthcare Careers and SkillsAcademy helps our staff learn new skills,improve their career or find them newopportunities. The academy offers accessto training, access to employment andcareers advice to support new, existingand future employees.
There is a careers officer based within theHealthcare Careers & Skills Academy whoprovides information, advice andguidance on an array of employment andtraining issues within the Trust.
You can obtain information on:
• Up-to-date career opportunities withinthe NHS
• Courses available at the Academy(including Leadership & Management,Skills for Work, Induction, Statutory & Mandatory Training and PGME)
• Qualifications including QCF (formerly NVQs)
• Career development and progressionroutes
• E-learning
• Apprenticeships
• Techniques on how to apply forvacancies (application form/interview)
• Work Experience
• Work Opportunities for theUnemployed
The Academy also has a ‘WideningParticipation’ team who work with youngpeople aged between 14-19 in schools,colleges and universities across the NorthStaffordshire area.
Staff Guide (SECTION 6) 91-100 12/10/12 11:48 Page 98
99
Hospital Chaplaincy
Support for staff
Chaplains are NHS staff employed by theTrust and covered by Trust policies andguidance and work as allied health careprofessionals.
The staff provide support by offering aconfidential listening ear, reflectivepractice or debriefs. Funeral prayers arealso offered following the death of acolleague where staff are unable toattend the funeral. Advice on matters offaith and religion is also provided.
You can contact the Chaplaincy Team on01782 676400.
The Chaplaincy Team provides a 24-hourservice including response to emergenciesout of hours. Normal working hours are8.30am to 4.30pm, including weekends.A 24-hour on-call service is available forurgent referrals.
Location of the Prayer Centre– Open 24 hours
LG2 of the Main Building. Near theentrance to the Lyme Building.It comprises:
Chapel
Mosque – with washing facilities
Contemplation Room – a quiet spacefor thought or reflection
Chaplains’ Office
Services in the Chapel
• Sundays, 9.30amChurch of England Holy Communion
• Mondays, 5.00pm Roman Catholic Mass
• Fridays, 11.45am Roman Catholic Mass.
All matters are dealt with inconfidence.
Staff Guide (SECTION 6) 91-100 5/10/12 09:56 Page 99
100
Staff Guide (SECTION 6) 91-100 5/10/12 09:56 Page 100
101
SECTION 7The Trust
Staff Guide (SECTION 7) 101-110 5/10/12 09:57 Page 101
102
This means that:
We are here for our patients,their carers and families.We will strive tocontinually improvepatient experienceand the safety andeffectiveness of ourservices.
We will supportboth current andfuture generationsof healthcareprofessionals byinstilling a culture ofclinical innovation,research, teaching andeducation.
We will work with other healthand social care organisations to providecontinuity of care from hospital to home.
Strategic Priority2
Stra
tegi
c
Priority
1
Strategic
Priority 3 Strategic
Prio
rity
4
Efficiency driven by innovation,Deliv
ersa
fe,ap
propriate and
keyrole
inthe wider community.
financially
stable
.
teaching, research
effe
ctive
patie
nt care.reputation and play a Be eff
icient
and
and education.
Build a positive
Everyone countsSafety
isapriority
WorkingtogetherResp
ect&
dign
ityLe
arn
from
experience
We will be a leading centre in
healthcare driven byexcellence in patientexperience, research,
teaching andeducation.
Mission/strategy
We will be a leading centre in healthcare driven by excellencein patient experience, research, teaching and education.
Staff Guide (SECTION 7) 101-110 5/10/12 09:57 Page 102
103
www.uhns.nhs.uk
The Trust’s website, which receives overthree quarters of a million visits each year,allows us to promote the UniversityHospital of North Staffordshire to theworld.
We are looking to develop a new websiteand improve the way we provideinformation, communicate with ourpatients, and communicatewith other NHSprofessionals.
If you have an idea for the site or someinformation that you would particularlylike to see, please contact AndrewAshcroft, senior communicationsmanager, on 01782 555061 orandrew.ashcroft@uhns.nhs.uk
Staff Guide (SECTION 7) 101-110 5/10/12 09:57 Page 103
104
Board Members
The Trust Board consists of a non-executiveChairman, six non-executive directors, theChief Executive and five executivedirectors. All have voting rights includingthe Director of Human Resources.
The structure of the Board and its sub-committees was revised by the Trustin April 2011 and reviewed later thatautumn. It is as follows:
Julia Bridgewater – Chief Executive
John MacDonald – Trust Chairman
John Maddison – Director of Finance
Gavin Russell – Medical Director
Elizabeth Rix – Chief NurseMargot Johnson – Director of HumanResourcesAndrew Underwood – Director ofCorporate Services / Fit For The FutureProject DirectorVanessa Gardener – Chief OperatingOfficerKeith Norton – Non-Executive Directorand Vice Chairman
Non-Executive Directors:
Kevin Fox, Professor Andy Garner, RobertCollins, John Marlor, Andrew Smith.
Trust Board
AuditCommittee
Efficiency andInvestmentCommittee
QualityAssuranceCommittee
CharitableFunds
Committee
RemunerationCommittee
Staff Guide (SECTION 7) 101-110 5/10/12 09:57 Page 104
Our services are organised into fourdivisions, each of which is made up of anumber of individual directorates ordepartments. The clinical divisions ofsurgery, medicine and clinical supportservices are led by an associate director,the clinical directors of each directorateand, in surgery and medicine, adivisional nurse. They are supported by ahuman resources manager and a financemanager.
Each of the 35 service line teams are ledby a clinician who manages the safety,clinical quality, patient experience andfinancial aspects of their service. Asperformance improves, they are givenincreasing levels of freedom to controland manage how they deliver the bestpossible quality and service to patients.
Our non-clinical staff support the workof the Trust’s clinical teams. Some workwithin clinical departments and others incentral function departments. Theseinclude our executive directors, humanresources, operations and performance.
The corporate services division includesestates, facilities, catering, cleaning,portering and security, althoughmany of these functions willtransfer to our PFI partnersthrough the course ofnext year.
105
Trust Structure
Staff Guide (SECTION 7) 101-110 5/10/12 09:57 Page 105
106
Infection Control
The prevention and control of infectiontogether with patient safety remains atop priority at University Hospital of NorthStaffordshire.
The Trust is pleased that the number ofTrust apportioned Meticillin resistantstaphylococcus aureus (MRSA) andClostridium difficile cases is significantlylower than last year.
University Hospital achieved an 80 percent reduction in MRSA bacteraemia in2012 compared to 2011. This reductionto just six cases of MRSA bacteraemia iseven more significant when consideringthe figure of 100 MRSA bacteraemiareported for the same period in 2006-07.
The Trust achieved an 82 per centreduction in Clostridium difficile cases in2012 compared to the previous year withyear on year reductions in this area since2007.
Cases of Trust apportioned Clostridiumdifficile infections are subject to a rootcause investigation and analysis. Wards
that have two or more cases within 28days present their findings to the ChiefExecutive. Learning outcomes are sharedthroughout the organisation.
To achieve and sustain year on yearreductions, the Trust has developedpolicies and procedures as well as anaudit programme to ensure that they arebeing adhered to. A new Lead Nurse forInfection Prevention and Control wasappointed in April 2011.
Staff Guide (SECTION 7) 101-110 5/10/12 09:57 Page 106
107
The Guy Hilton Research Centre, oppositethe old Pathology Lab, offers patients anopportunity to take part in high qualityresearch projects, which continue to be apriority at UHNS. In 2011 we recruited3,167 patients into 103 National Institutefor Health Research (NIHR) projects across20 medical/surgical specialties.
The Trust is committed to increasing thenumber of people involved in research.Our target for 2012/13 is 4,800 patients.We are on target to double the numberof participants recruited by 2014.
Our NIHR portfolio work was supportedby £1.4m of NIHR research networkinvestment to provide the infrastructurethat supports patient recruitment intostudies, including research nurses,midwives and key support services suchas pharmacy, pathology and imaging.During 2011/12 the Trust was ranked 34out of 347 research active Trusts basedon number of patients recruited.
In partnership with Keele University, wesecured £1.7m of research grant incomeduring 2011/2012. This partnershipdelivers a ‘bench to bedside’ approach to
research, enabling the results of researchto feed through to daily clinical practicein clinics and on the wards.
Notable research grant successes includean i4i award evaluating point of caretesting in the management of COPD andtwo Research for Patient Benefit awards.One looked at the management ofperitoneal dialysis and the other focusedon memory loss in patients withParkinson’s Disease.
Research was well supported by UHNSCharity during the year with projectsfunded in areas such as paediatrics,obstetrics and gynaecology, cardiology,orthopaedics and diabetes. Staff at theCentre continue to build and expand theresearch activity of the NIHR ClinicalResearch Networks based at UniversityHospital (Medicines for Children, Strokeand Cancer).
They continue to support the on-goingdevelopment of the Local ClinicalSpeciality Groups, six of which are led byour consultants (Diabetes, Neurology,Nephrology, Paediatrics, Critical Care andthe Care for Women Network).
Guy Hilton Research Centre
Staff Guide (SECTION 7) 101-110 5/10/12 09:57 Page 107
University Hospital was granted MajorTrauma Centre (MTC) status in 2011-12after the West Midlands StrategicCommissioning Group recommended theTrust become an MTC serving thepopulation of Staffordshire, SouthCheshire, Shropshire and beyond.
The Major Trauma service is underpinnedby expertise in resuscitation and specialistsurgery and focuses on coordination,standardised communication and real-time governance. It is coordinated bya team of dedicated trauma leaders.
The Trust provides comprehensive,specialist care in an integrated and timelyway from when patients receive injuriesto the completion of rehabilitation. Ourspecialist surgical teams deliver definitivecare for patients with complex, life-threatening injuries 24-hours a day.
The Centre has excellent links with ourpartner trauma units, and the WestMidlands Ambulance Service. TheNorth Staffordshire RehabilitationUnit supports us in Neuro andGeneral Rehabilitation.
The vision for the centre, within acohesive Major Trauma Network, is tobecome a world-class provider of acuteand specialised services. We have all ofthe necessary ingredients to provide a fullrange of immediate and emergencyinterventions, delivered within a purpose-built, single-site facility.
The major trauma service builds onexisting links with Keele University andincreased excellent opportunities forresearch and academic development.Major Trauma Centre status also providesopportunities to develop our regionallyrecognised medical and nursing education.
108
Major Trauma Centre
Staff Guide (SECTION 7) 101-110 5/10/12 09:58 Page 108
109
Keele UniversityMedical School trainsaround 130 studentsin each of its fiveyears of the KeeleMB ChB course.
2012 is an importantyear as it is the firstyear that this degreewill have beenawarded. Before this,doctors qualifying from Keele had beentrained in a Manchester based systemand awarded a Manchester degree.
The Keele curriculum is an innovative,modern medical curriculum that includesproblem-based learning whilst still usingtraditional methods of teaching.
The distinctiveness of the course is that ithas been designed to allow diversity andintegration. It allows students withdifferent personalities, aspirations,preferences, learning styles and strengthsand weaknesses to be successful, toenjoy their undergraduate time and to beable to build on these experiences duringpostgraduate training.
Career options for doctors have neverbeen greater and, although our primaryaim is to deliver competent FoundationYear trainees, the course helps studentsto experience more specialised activity byrecognising and developing naturalaptitudes.
This is achieved through flexibility in thestudent-selected components,consolidation periods and final yearelectives that allow for maximum varietyof choice in terms of activity and learningenvironment.
Students are based in the ClinicalEducation Centre and the UnderGraduate Medical School.
Keele University/CEC/UGMS
Staff Guide (SECTION 7) 101-110 5/10/12 09:58 Page 109
110
Staff Guide (SECTION 7) 101-110 5/10/12 09:58 Page 110
111
SECTION 8Telephone Directory
Staff Guide (SECTION 8) 111-114 8/10/12 12:27 Page 111
112
Important telephone numbers
Hospital switchboard 01782 715444
Chief Executive’s Office 01782 555422
Accident and Emergency 01782 674455(Emergency Care Centre)
Cancer Services
Chemotherapy (Ward 202) 01782 672629
Oncology (Ward 201) 01782 672646
Haematology 01782 672201(Ward 201, other part)
Haematology Day Unit 01782 672642(Ward 202, other part)
Radiotherapy 01782 672600
The Macmillan Cancer 01782 676333Information & Support Centre
Pathology
Blood sciences helpdesk 01782 674224
Anticoagulant 01782 674252Management Helpdesk
Phlebotomy Appointments 01782 674242
Histology Enquiries 01782 674287
Microbiology helpdesk 01782 674898
Blood Transfusion 01782 674950
Cytology screening enquiries 01782 674960
Maternity
Antenatal Reception 01782 672113
Midwife Birth Centre 01782 672200
Delivery Suite 01782 672333
Maternity Main Reception 01782 672100
Neonatal Intensive Care Unit 01782 672400
Ultrasound Scan Reception 01782 672111
Maternity Assessment Unit 01782 672300
Early Pregnancy Unit 01782 672110Appointments Line
Ward 206 01782 672206(Postnatal and Antenatal)
Ward 205 01782 672205(Postnatal and Antenatal)
Outpatients
Appointments line 01782 676676
Breast Screening Clinic 0300 123 1463Hanley
Child Development Centre 01782 679800Newcastle Road
X-Ray (Imaging) Helpdesk 01782 679285
Registration of Deaths and 01782 676323Bereavement Services
Staff Guide (SECTION 8) 111-114 5/10/12 09:59 Page 112
113
Wards
26 Renal 01782 554793 or 554795
29 Renal 01782 554612 or 554614
31 Haemodialysis Unit 01782 554539555009 or 554216
34 Renal Haemodialysis 01782 555096Satellite Unit or 554324
Surgical Pre-Assessment 01782 676544
78 Elderley Care 01782 552056
76b Elderley Care 01782 552045
79 Elderly Care 01782 552043
80a FEAU GP Referral Line 01782 676604
80a FAEU Female 01782 676601
80b FEAU Male 01782 676603
100 Surgical Assessment 01782 672298Unit (SAU)
101 Surgical ward 01782 672035/672036
104 Day Surgery and 01782 672950Admissions Unit Female
105 Day Surgery and 01782 672960Admissions Unit Male
107 Vascular 01782 676107
108 Lower Gastro Intestinal 01782 676108
109 Upper and Lower 01782 676109Gastro Intestinal
115 Surgical Special 01782 672291Care Unit
117 Infectious Diseases 01782 672904
120 Urology 01782 552219 or 553723
121 Short Stay Unit 01782 552721or 553519
122 Female Diabetes 01782 553029and Endocrine 552168 or 553746
123 Male Diabetes 01782 552214and Endocrine or 553748
210 Acute medical unit 01782 674400
218 Acute medical unit 01782 675218
223 Cardiothoracic surgery 01782 676223or 675223
225 Elective Orthopaedics 01782 676225
226 Elective Orthopaedics 01782 676226
228 Neurosurgery 01782 676228
230 Gastroenterology 01782 676230
231 Neurology 01782 676231
232 Stroke 01782 676232
233 Respiratory 01782 676233
Critical Care 01782 675500
Staff Guide (SECTION 8) 111-114 12/10/12 11:46 Page 113
114
Children’s Centre
Children’s outpatients 01782 675100
Children’s emergency 01782 674445
215 Paediatric Intensive 01782 676215Care Unit
216 Paediatric medical 01782 675216
217 Paediatric surgical 01782 675217
X-ray and scanning
X-ray Appointments 01782 679290
CT reception 01782 675800
MRI reception 01782 675800
Ultrasound reception 01782 675800
X-ray reception 01782 675800
X-ray helpdesk 01782 679285
Other useful numbers
Gastroenterology/Endoscopy 01782 675700
Maxillofacial surgery 01782 674800
Nuclear medicine 01782 675912
Neurosurgery 01782 676501
Ophthalmology 01782 674100
Oral surgery 01782 674800
Orthodontics 01782 674822
Orthoptics 01782 674333
Pre-Assessment 01782 676542
Restorative dentistry 01782 674653
Trauma & Orthopaedic 01782 676543
Heart failure clinic 01782 672800
Dermatology Clinic 01782 676266
Emergency Eye Clinic 01782 674300
Fracture clinic 01782 676501
Heart and Lung Clinic 01782 675400
Central discharge lounge 01782 672800
Breast care department 01782 674077
Physiotherapy 01782 553809
Staff Guide (SECTION 8) 111-114 5/10/12 09:59 Page 114
115
Index
AA Block ................................................45Access..................................................10Ambulances..............................30-31, 53Anaesthetics, Theatres & HSDUconsultants .....................................86-89
BB Block.................................................46Bicycles.................................................29 Blood tests ...........................................95Board members..................................104 Buildings ..............................................33Buses .................................................. 32
CC Block ...............................................47Café................................................92-93 Cancer Centre......................................39Cardiac Surgery consultants.................89Cardiology consultants.........................68Cardiothoracic Medicine.................68-70Cars .................................................8, 26 Chapel .................................................99 Chaplaincy service for staff ................. 99Check-in .........................................56-57Child Development Centre...................50Child Heath consultants..................75-76Children’s Centre..................................40
Clinical Education Centre .....................51Consultant Directory ............................61Contemplation room ...........................99 Contents ................................................3Corporate hospitality and retail ..... 92-93
DDermatology consultants .....................85Diabetes consultants ............................73Drop-off and disabled parking .............28
EEar, Nose & Throat (ENT) consultants ...83Elderly Care consultants .......................72 Emergency Medicine consultants .........70Emergency Centre................................36 Endocrinology consultants ...................73Entrances........................................10-13
FFacilities Building (Sodexo) ...................52 Floor plans ......................................15-24
GGastroenterology consultants...............73General Surgery consultants ...........77-78Getting Around.......................................5Glossary of terms ....................................6Guy Hilton Research Centre................107
Staff Guide INDEX 115-117 8/10/12 10:44 Page 115
116
HHealing environment............................60 Heamatology consultants ....................64Healthcare Careers & Skills Academy....98Histopathology consultants..................66
IImaging consultants........................62-63Immunology consultants......................67Infection Control................................106Internal signposting .............................14
KKeele University/CEC/UGMS...............109
LLifts ......................................................54 Lyme Building .................................42-43
MMain entrance......................................37Major Trauma Centre.........................108Maps ..........................................9, 15-24 Maternity Centre..................................38Message form the Chief Executive........ 4Microbiology consultants .....................67Mission/Strategy.................................102 Mosque................................................99 Motorcycles..........................................29 Moving around the hospital.................34
NNephrology consultants .......................74Neurology consultants .........................71Neurophysiology consultants................74Neuroradiology consultants ............62-63Neurosurgery consultants.....................79New buildings and symbols ...................7Nuclear Medicine consultants ..............63
OObstetrics & Gynaecologyconsultants...........................................90Oncology consultants ..........................65Ophthalmology consultants ............83-84Oral & Maxillofacial Surgery consultants .........................................84Orthodontics consultants .....................84Out-patients check-in .....................56-57
PPaediatric consultants...........................78Palliative Care consultants....................65PALS.....................................................96 Parking ..........................................26, 27Pathology consultants ....................66-67Pharmacy dispensary............................97Plastic Surgery consultants ...................85Privacy and dignity ...............................59 Proud to care .......................................58Public transport....................................32
Staff Guide INDEX 115-117 12/10/12 11:57 Page 116
117
RRadiology consultants .....................62-63Rehabilitation Medicine consultants.....80Respiratory Medicine consultants.........69Restaurant ......................................92-93 Retail and corporate hospitality ......92-93 Rheumatology consultants..............79-80
SServices ................................................91Shops..............................................92-93 Sitemap ..............................................8-9Signposting..........................................14 Skills Academy .....................................98Sodexo (Facilities) Building ...................52Speed limit ...........................................26 Supplies ...............................................48
TTelephone Directory ....................111-114 The healing environment .....................60The Trust ............................................101Toilet facilities for disabled people....... 35Traffic control .......................................26 Transport..............................................25Trains ...................................................32Trauma & Orthopaedic Surgeryconsultants .....................................81-82Trent Building.......................................41Trust Structure....................................105
UUHNS Charity.......................................94 Undergratuate Medical School.............44Urology consultants .............................78
VVascular consultants.............................78
WWebsite..............................................103Welcome................................................4West Building.......................................49Wheelchairs .........................................34
YYour Patients........................................55
Staff Guide INDEX 115-117 8/10/12 10:44 Page 117
Royal InfirmaryPrinces RoadStoke on TrentStaffordshireST4 7LN
City GeneralNewcastle RoadStoke on TrentStaffordshireST4 6QG
Central OutpatientsHartshill RoadStoke on TrentStaffordshireST4 7PA
University Hospital has three main sites:
Issue 1, October 2012
Main hospital telephone number: 01782 715444
Staff Guide 1+118 Cover +Print @ 90% 5/10/12 09:35 Page 2
top related