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Evan Hurst
UEM2222BU
#VMworld #UEM2222BU
How to Deliver an Enterprise Grade Mobile Email Experience with Boxer
VMworld 2017 Content: Not fo
r publication or distri
bution
• This presentation may contain product features that are currently under development.
• This overview of new technology represents no commitment from VMware to deliver these features in any generally available product.
• Features are subject to change, and must not be included in contracts, purchase orders, or sales agreements of any kind.
• Technical feasibility and market demand will affect final delivery.
• Pricing and packaging for any new technologies or features discussed or presented have not been determined.
Disclaimer
2#UEM2222BU CONFIDENTIAL
VMworld 2017 Content: Not fo
r publication or distri
bution
3#UEM2222BU CONFIDENTIAL
Email & Socialconsume most time of a user’s
engagement (80%).Number of times the
average user picks up their smart device
150
72 secs.Moments last less than
VMworld 2017 Content: Not fo
r publication or distri
bution
The Workspace ONE Productivity Apps
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Workspace ONE
One place to securely access ALL of your work
apps
Boxer
Elegant and intelligent mail
experience with enterprise-grade
security
Browser
Seamless and secure access to
corporate intranet; kiosk mode for retail
People Search
Search for colleagues, view
organization charts and make calls or
compose email
Content Locker
Secure and instant access to corporate content repositories
The Workspace ONE Productivity Apps
#UEM2222BU CONFIDENTIAL 5
VMworld 2017 Content: Not fo
r publication or distri
bution
VMware Boxer
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r publication or distri
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Analytics & Behavior Driven Personas
#UEM2222BU CONFIDENTIAL 7
Behavior: Not concerned by number of emails in inbox, rather operates by the latest unread or flagged items
Goal: Bring unread emails to zero
FilerBehavior: Organize emails by specific projects or clients for quick and easy reference at a future time
Goal: Archive and recover emails easily for future reference
Behavior: Delete emails after they’ve been read, responded to, or delegated
Goal: Not be the bottleneck; bring inbox to zero
Piler Purger
Predictive move to smart folders
Swipe gesturesUnread custom filter view
VMworld 2017 Content: Not fo
r publication or distri
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#VMworld #UEM2222BU
VMworld 2017 Content: Not fo
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Contextual Management To Support All Use Cases
Bring Your
OwnNot Your Device
“Choose Your Own”
You Manage
“Choose Your Own”
Corporate Managed
“Corporate
Issued”
Critical Business
Adaptive ManagementStandalone MDM
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r publication or distri
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Enterprise Grade Security, DLP & Privacy
10
Authentication
Advanced Active Directory Integration
Onboard via AD credentials (e.g. BYOD)
True mobile SSO
On-premise, hybrid & cloud deployments
Office 365 support
Privacy
Containerized app
Deploy with or without an MDM profile
Adaptive management
Privacy end-user education and micro-site
Flexible terms of use based on location,
organization or content
DLP
App passcode
Copy/paste prevention
Open-in whitelisted apps
Open links in Browser
Send mail via Boxer
Open attachments in CL
Disable print
Disable iCloud backup
Disable personal accounts
Security
AES-256 bit encryption
End-to-end data security in transit, at-rest & in-use
Prevent access from compromised (jailbroken,
rooted) device
Remote wipe based on compliance rules
Allow access by device and OS compatibility
Administration
One central console
Role-based administration
IT automation & compliance actions
Real-time dashboards
Advanced reports
#UEM2222BU CONFIDENTIAL
VMworld 2017 Content: Not fo
r publication or distri
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Latest Security Enhancements
11
S/MIME Email Classification Rights Management
Available Now
Derived CredentialsModern Authentication
Coming Soon
#UEM2222BU CONFIDENTIAL
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r publication or distri
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#VMworld #UEM2222BU
VMworld 2017 Content: Not fo
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Cloud | On Premise | Hybrid Architecture
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• Monitoring• Performance• Adoption
AirWatch Console• Manage• Secure
• Real-time notifications• Optimized data sync
Identity Services
#UEM2222BU CONFIDENTIAL
VMworld 2017 Content: Not fo
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Feature Highlights
Crash & Error Reporting
Collect and report crash analytics
Exception logging*
Performance Insights
App load times
Network & environmental insights
Usage Insights / Adoption
DAUs, MAUs
By version, device, O/S
Aggregate Sync KPIs (Userflows)*
Sync performance
Failure cases w/ breadcrumbs
Customer Dashboard*
Tag for customer-specific data
Dashboard per customer
CONFIDENTIAL#UEM2222BU CONFIDENTIAL
Boxer Analytics Using Apteligent
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* Not currently available
VMworld 2017 Content: Not fo
r publication or distri
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Coming Soon Spotlight
Enhanced Experience
Cleaner email design
Configurable avatars
Legibility improvements
Save GAL contacts
Modern Authentication
Conditional Access
OAuth token based authentication
Works with vIDM, RSA, VMware Verify
Cloud Email Notification Service
Unread badging
Optimized background sync
Beta available now
Available Vision
One-click dial
Modern Authentication
Content integration
Apteligent
Enhanced supportability
Send availability
Cloud ENS
Derived Credentials
Rule-based notifications
Scheduling assistant
Advanced search
People Search insights
Shared clipboard
Widgets & wearables
Customer analytics
UX Optimization
CONFIDENTIAL#UEM2222BU CONFIDENTIAL
Boxer Enterprise Productivity
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Skycap preference sync
Free/busy lookup
S/MIME
Rights Management
Rapid email triaging
Predictive move
IBM Lotus Notes
Mobile Flows
Recipient warnings
3D Touch
Attachment workflows
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r publication or distri
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#VMworld #SessionIDNumber
Highlights
Scheduling assistant
Attendee availability
Required or optional invitees
Automatic find-next time
Intelligent room reservations
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r publication or distri
bution
#VMworld #SessionIDNumber
Highlights
Attend a Meeting
One-click dial
Take meeting notes
Notate
Exchange notes and tasks
Multimedia and handwriting
Secure, AirWatch SDK integrated
Priced and packaged separatelyVMworld 2017 Content: N
ot for publicatio
n or distribution
Contentas a
Platform
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VMworld 2017 Content: Not fo
r publication or distri
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#VMworld #SessionIDNumber
Highlights
Boxer attachment workflows
Direct aggregated repository access
Browser and search for files
Consistent viewing experience
Redesigned user experience
Content as a platform
Build content rich applications
Lower development complexity
Use-case driven development
VMworld 2017 Content: Not fo
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#UEM2222BU CONFIDENTIAL 20
Simple and Secure Mobile FlowsEasily and securely enable contextual
workflows that are tailored to what the
employee is trying to do irrespective of
the systems it needs to connect to
SIMPLE
SECURE
ANY
APP
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r publication or distri
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Needs:• Flexibility to work on-the-go• Laptop replacement capabilities• Easy updating of sales opportunities• Travel and expense management
Tools:• Workspace ONE productivity apps• People Search• Salesforce• Concur
RichardSales Executive
Role Driven Personas Development
#UEM2222BU CONFIDENTIAL 21
MarissaDevelopment Manager
Needs:• Secure intranet access on mobile• Task management• Ability to track team progress• Simplified approval process
Tools:• Workspace ONE productivity apps• VMware Workflow• Atlassian JIRA
VMworld 2017 Content: Not fo
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#VMworld #SessionIDNumber
Highlights
Sales Enablement
Improve CRM record accuracy
Eliminate context switching
Surface relevant information
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r publication or distri
bution
#VMworld #SessionIDNumber
Highlights
Project Management through JIRA
Automatic ticket discovery
Relevant contextual information
Simplified progress tracking
Real-time feedback to teams
VMworld 2017 Content: Not fo
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Ask your account team about joining our beta
program!
Get Involved!
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r publication or distri
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VMworld 2017 Content: Not fo
r publication or distri
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Ways to Learn More
Sessions
• Introducing Workspace ONE Intelligent Workflows to Boost App Adoption and Productivity
• AirWatch Enterprise Email Troubleshooting with Confidence
• Focus on What Matters for Mobile Device Management with Intelligent Analytics Delivered by AirWatch
Meet the Expert
• Delivering Exceptional App Experiences with VMware Workspace ONE and the Workspace ONE Productivity Apps
Group Discussions
• How to Enable Secure Access from Personal/BYO Devices and All Types of Users with Workspace ONE
Content
• VMware Boxer Technical Whitepaper
• VMware Boxer vs. Good for Work Feature Comparison
Hands-on Labs
• VMware AirWatch - Getting Started Workshop
• VMware AirWatch with Workspace ONE Workshop
ASK THE EXPERTS
26Learn more at www.air-watch.com/en/solutions/enterprise-email/ #UEM2222BU CONFIDENTIAL
VMworld 2017 Content: Not fo
r publication or distri
bution
VMworld 2017 Content: Not fo
r publication or distri
bution
VMworld 2017 Content: Not fo
r publication or distri
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