trainers need love too!_final presentation
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7/31/2019 Trainers Need Love Too!_Final Presentation
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Presented by
Randy
FaithKirstin
Molly
How to Successfully Train Facilitators
May 11, 2011 HRDV 5610 Training and Development
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Issues must be specific and well defined
Starts with quick fixes and builds from there
Addresses passionate issues/problems Participants are coworkers who are involved
Sponsor provides immediate closure
Uses trained Facilitators
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Preparation prior to event Participants are the ones responsible for Session
headed by a trained Facilitator
Implementing the changes and recommendations Key decision makers attend opening to set stage
Must have non-threatening environment
Meeting must have a sense of urgency andparticipants show a need to act
Management must have a willingness to act
May 11, 2011 HRDV 5610 Training and Development
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Sponsor that attends closing must makeimmediate decision
Follow up
Implementation within 30 60 days
May 11, 2011 HRDV 5610 Training and Development
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The definition of facilitate is "to make aprocess easy"
May 11, 2011 HRDV 5610 Training and Development
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May 11, 2011 HRDV 5610 Training and Development
Personable
Gets along well with others
Shows Empathy
A learner
Believer
Confident Speakers
Flexible
Goal oriented
Focused
Diversified
Patience
Perceptive
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Design and plan the group process
Guide and control the group process
Ensure outcomes
Records Actions
Answers Questions
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The Facilitator Should NOT:
Downplay peoples ideas
Push personal agendas and opinions as the right answer
Dominate the group
Say umm, aahh repeatedly Read from a manuscript
Tell inappropriate or offensive stories
Make up an answer- you never know who is in the room
Allow people to bully others in the group Talk a stance with one section of the group
Tell too much about your personal experience and life
Assume the demographics of your group
May 11, 2011 HRDV 5610 Training and Development
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The Facilitator Should:
The standard-setters for the discussion
Make the workshop environment a priority
Mindful of timing issues
Responsible for articulating the purpose of the discussionand how it applies to the group
Use various techniques/tools to keep the discussionmoving
Responsible for paying attention to group behaviors Should be relaxed and have a sense of humor
Make sure discussions are enjoyable as well aseducational
May 11, 2011 HRDV 5610 Training and Development
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Identify topic Assign change agent
Collect data, identify issues and refine the
problem/opportunity statement Refine topic
Design meeting agenda and plan logistics
Identify participants and communicateexpectations
Coach and prepare sponsor
May 11, 2011 HRDV 5610 Training and Development
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Kick-off
Ground rules, introduction, roles, team building,etc
Define problem Brainstorm & categorize issues/barriers
Prioritize categories
Brainstorm & assess potential solutions
Develop recommendations
Share recommendations
Report-out and decision action plans
May 11, 2011 HRDV 5610 Training and Development
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Food Think about those with restrictions
Activities & icebreakers
Touch Proxemics
Others
Facilitators attire
Punctuality
Business Cards
Overall, learn about the world!
May 11, 2011 HRDV 5610 Training and Development
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Role of Sponsor for Follow-UpProvide the necessary Support that is needed to implement
the recommendations Resources
Data Put the Plans into Place Track Activity and Results Over Time through
Communications New Letters/Memos
Meetings Status Reports
Remove Barriers Recognize and Reward Implementation
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May 11, 2011 HRDV 5610 Training and Development
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