tnq101-10. microsoft exchange server ® 2000: microsoft outlook ® web access john gardner...

TNQ101-10

Microsoft Exchange Microsoft Exchange ServerServer®® 2000: 2000: Microsoft OutlookMicrosoft Outlook®® Web Access Web Access

John GardnerJohn GardnerCyberstreams, Inc.Cyberstreams, Inc.Portland, Oregon

Session Prerequisites

This session assumes that you have: Basic understanding of Microsoft Outlook

9x/2000 client Familiarity with Outlook Web Access 5.5

This is a level 100 session

What You Will Learn Today

How to setup Outlook Web Access 2000

How to logon to Outlook Web Access How to use Outlook Web Access

e-mail, calendar, contacts, and public folders

Session Agenda

Setting up Outlook Web Access Demo 1: Setting up OWA users with Exchange

Task Wizard

Mailbox logon and Web browser interface Demo 2: Mailbox logon and named URLs

E-mail, contacts, and calendaring Demo 3: Utilizing OWA

OWA 2000 versus Outlook 2000 Client Demo 4: Limitations of OWA 2000 versus

Outlook 2000 Client

Public folders Demo 5: Public folder access and creation

What Is Outlook Web Access 2000? Definition- Outlook Web Access

provides a secure environment for users to access Exchange 2000 data by using an Internet browser

Setting Up Outlook Web Access 2000 OWA Server 2000 setup User Mailbox setup

Active Directory Exchange Task Wizard

Internet Explorer 5.0 setup

Demo 1: Setting Up OWA Users With Exchange Task Wizard

Discussion

Pop Quiz

1. What Windows 2000 Server administrative service is opened to add a new mailbox? Active Directory users and computers

2. What is the name of the wizard used to setup a new mailbox? Exchange Task Wizard

3. Name another option displayed besides “create mailbox” when running the wizard? Establish e-mail addresses, enable instant

messaging (or possibly delete mailbox)

Mailbox Logon Diagram

User Is Authenticated

Active Directory-based Domain ControllerActive Directory-based Domain Controller

Outlook Web Access Server

Outlook Web Access Server

Web Browser

Web Browser

http://<Outlook Web Access server name>/exchange/<mailbox>

Mailbox Location Is Queried

Default Page Returnedfor Mailbox

11

22

44

33

Mailbox Logon

Domain Logon and OWA URL http://<OWA server name>/exchange/

OWA URL without Domain Logon http://<OWA server

name>/exchange/<mailbox>

Client Authentication

DomainDomain

DomainController

Internet Information ServerClient

Request

Outlook Web Access Web Browser Interface Internet Explorer 5.0

recommended browser Communication between OWA 2000

Server and Internet Explorer 5.0 OWA 2000 browser logout

Demo 2: Mailbox Logon And Named URLs

Discussion

Pop Quiz (Fill in the blank)

1. What is the URL to logon to OWA if a user is logged on to the domain on a Windows client machine? http://<OWA server name>/________/ http://<OWA server name>/exchange/

2. What is the URL to logon to OWA if a user is not logged on to the domain? http://<OWA server name>/________/_______ http://<OWA server name>/exchange/<mailbox>

Outlook Items Supported By OWA E-mail Contacts Calendaring Creating Outlook folders

Demo 3: Utilizing OWA

OWA miscellaneous features Utilizing e-mail Multimedia e-mails Calendaring and contacts

Discussion

Pop Quiz

1. Name a feature of OWA 2000 not offered in OWA 5.5? (Need 1-2 volunteers to answer) Preview-pane, 2-pane view, drag and drop

2. What format are OWA 2000 e-mails created in:a. Outlook rich-text format

b. Plain text

c. HTML Answer- C

3. What is the main difference between calendaring in OWA 5.5 and OWA 2000? OWA 5.5 did not support scheduling meetings with

attendees but OWA 2000 does

Why OWA 2000 Is Not A Replacement For Outlook 2000 OWA has limitations OWA was designed for roaming or

RAS users

Limitations Of OWA 2000 Versus Outlook 2000

OWA 2000 Outlook 2000

Supports e-mail, Calendar, and Contact Items

Supports All Outlook items

Supports Creation of Outlook Folders

Supports Creation of Outlook Folders

NA Outlook Item List Views

NA Message Flags and Inbox Rules

NA Offline Use

NA Collaboration Applications

NA PDAs, Datalink watches or other external devices

Demo 4: Limitations Of OWA 2000 Versus Outlook Client

Discussion

Pop Quiz

1. OWA was designed for what kind of users? RAS and roaming users

2. List two limitations of OWA 2000 versus Outlook 2000 client: Offline Folder use, Message Flags,

Calendar Appointment list views, Forms…

Public Folders

Public Folder items and folders Public Folder access

Demo 5: Public Folder Access And Creation

Final Discussion

Final Pop Quiz

1. Public Folders offer what Outlook features? Calendaring and contacts

2. Who was OWA designed for? RAS or roaming users

3. Name a new feature in OWA 2000 that was not offered in OWA 5.5? Inviting attendees to meetings,

multimedia message, preview pane…

Tips And Tricks

You can drag and drop personal contacts item into a public contacts folder

Task items created in Outlook 2000 Client can be viewed through OWA 2000

Session Summary

Mailbox setup and logon OWA features OWA 2000 versus Outlook 2000 Client Public Folders

For More Information

Refer to the TechNet Web site at www.microsoft.com/technet/

MOC Courses Deploying Exchange 2000 Outlook

Web Access

Exchange Server 2000’s Help File on Outlook Web Access

Session Credits

Author: Jon Gardiner Cyberstreams (Portland Region)

Producer/Editor: Andy Boyd Thanks to Microsoft Technical Field

personnel who reviewed this session: Paul Wilcox, Cyberstreams

(Portland Branch)

Optional Level 200 Information The slides following are optional

OWA Deployment slides

OWA Deployment

Network security and firewalls

Active Directory-basedDomain Controller

Back-End Exchange Servers

Front-End Server

Web Browser

Firewall Between Web Browser and Front-End Server

Firewall Between Web Browser and Front-End Server

Firewall Between Front-End and Back-End Exchange Servers

Firewall Between Front-End and Back-End Exchange Servers

OWA Deployment Scaling front-end servers Planning back-end server capacity

Outlook Web Access

Front-End Servers

Outlook Web Access

Front-End Servers

mail.nwtraders.msft 192.168.1.1 192.168.1.2

Back-End Servers

Back-End Servers

DNSDNS

HTTPHTTPBrowserBrowser