the pleasure and pain of ux freestylin
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The Pleasure and Painof UX Freestylin’
Donna Spencer & Gary Barber
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Who Do You Think of?Contractor
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Who Do You Think of?Student
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Who Do You Think of?Faceless
Freelancer
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
What is a Freelancer?
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
“A freelancer or (freelance worker) is a self-employed person working in a profession or trade in which full-time employment is also common.”
What is a Freelancer?
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
“A freelancer or (freelance worker) is a self-employed person working in a profession or trade in which full-time employment is also common.”
What is a Freelancer?
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
What is a Freelancer?
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
“A person who pursues a profession without a long-term commitment to any one employer ”
What is a Freelancer?
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
“A person who pursues a profession without a long-term commitment to any one employer ”
What is a Freelancer?
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
What is a Freelancer?
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
“If you're not working for the man, you are freelancing”
What is a Freelancer?
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Contractor
What’s the Difference?What’s the Difference?
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Small Business
What’s the Difference?What’s the Difference?
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Freelancer
What’s the Difference?
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Relationships
ContractorSmall Business Freelancer
What’s the Difference?
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
What’s the Difference?
ContractorSmall Business Freelancer
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
What’s the Difference?
ContractorSmall Business Freelancer
Relationships Flexibility Independence Cost structures
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Deeper Relationships
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Deeper Relationships
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Deeper Relationships
Build a good client relationship.Cumulative, ongoing work, means we: ✴Understand the context well✴Understand the content well✴Understand the users well
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Deeper Relationships
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Deeper Relationships
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Deeper Relationships
The Freelancer goes from faceless to friend.
The Company remains faceless.
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Last Man Standing
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Last Man Standing
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Last Man Standing
Client reliance on freelancer can be critical.
Has complete picture of enterprise direction.
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Last Man Standing
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Last Man Standing
Internal staff may resent being told what to do by freelancer
Freelancer can end up just like an employee.
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Flexibility
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Flexibility
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Flexibility
Structure is good for some projects.
Too much flexibility and clients forget why they need you.
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Flexibility
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Flexibility
Can sometimes do what is actually needed for a project.
Can work incrementally.
No fixed methodology.
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Freelance Robot
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Freelance Robot
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Freelance Robot
Treated like a resource for hire
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Freelance Robot
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Freelance Robot
Good work may change the perception.
You can move on to another gig.
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Mentoring
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Personal Mentoring
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Mentoring
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Mentoring
Watching people grow.
Having others involved and understanding rationale.
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Mentoring
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Mentoring
Client can become reliant on you being around.
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Independence
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Independence
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Independence
You provide new eyes & experience.
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Independence
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Independence
You are the ‘external’ who can be blamed.
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Friend or Foe
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Friend or Foe
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Friend or Foe
Better margin than other work structures.
Interesting work via agencies.
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Friend or Foe
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Friend or Foe
Undercutting peers.
Clients wonder why you are ‘cheap’.
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Personal Development
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Personal Development
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Personal Development
Avoiding ruts.
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Personal Development
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Personal Development
You choose what you spend development time on.
No BORING compulsory training courses.
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Money Matters
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Money Matters
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Money Matters
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Money Matters
What you work is what you get.
Reliant only on yourself.
Some good tax benefits.
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Money Matters
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Money Matters
What you work is what you get.
More extras than you may expect.
Managing cash flow.
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Admin Curses
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Admin Curses
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Admin Curses
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Admin Curses
Invoicing.
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Admin Curses
Invoicing.Writing Proposals.
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Admin Curses
Invoicing.
Doing Tax.
Writing Proposals.
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Admin Curses
Invoicing.
Paying Bills. Doing Tax.
Writing Proposals.
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Admin Curses
Invoicing.
Paying Bills. Doing Tax.
Time sheets.
Writing Proposals.
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Admin Curses
Invoicing.
Paying Bills. Doing Tax.
Time sheets.
Writing Proposals.
Maintaining your web site.
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Admin Curses
Invoicing.
Paying Bills. Doing Tax.
Time sheets.
Writing Proposals.
Maintaining your web site.
BAS.
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Admin Curses
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Sep-07 Oct-07 Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08 Jul-08 Aug-08
WritingWebsite maintenanceLearningCommunityInternalWorkshops & conferencesWorkshop preparationFreelance
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Marketing
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Marketing
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Marketing
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Marketing
Govt
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Marketing
Networking
Govt
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Marketing
Networking
GovtProfessional Organisatons
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Marketing
Networking
GovtProfessional Organisatons
Web Site (der)
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Marketing
Networking
GovtProfessional Organisatons
Head HuntersWeb Site (der)
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Marketing
Networking
GovtProfessional Organisatons
Head HuntersWeb Site (der)
Peers
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Marketing
Networking
GovtProfessional Organisatons
Head Hunters
Twitter (for real)
Web Site (der)
Peers
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Marketing
Networking
GovtProfessional Organisatons
Head Hunters
Twitter (for real)
Online Social Networks
Web Site (der)
Peers
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Marketing
Networking
GovtProfessional Organisatons
Head Hunters
Twitter (for real)
Online Social Networks
Web Site (der)
Business Segment
Peers
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Isolation
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Isolation
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Isolation
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Isolation
Lonely
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Isolation
LonelyDespondent
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Isolation
LonelyDespondent
Even Depressed
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Isolation
LonelyDespondent
Self Doubting Even Depressed
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Isolation
LonelyDespondent
Self Doubting Even Depressed
Out of touch with peers (no contacts)
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Isolation
LonelyDespondent
Self Doubting Even Depressed
Out of touch with industry (skill wise)
Out of touch with peers (no contacts)
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Doing the Business
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Doing the Business
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Doing the Business
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Doing the Business
Insurance
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Doing the Business
Insurance Superannuation
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Doing the Business
Insurance Superannuation
Workers Comp Insurance
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Doing the Business
Insurance Superannuation
Workers Comp Insurance
Equipment
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Doing the Business
Insurance Superannuation
Workers Comp Insurance
Equipment
Client Relationships Management
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Doing the Business
Insurance Superannuation
Workers Comp Insurance
Equipment
Client Relationships Management
Bad Debtors
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Doing the Business
Insurance Superannuation
Workers Comp Insurance
Equipment
Client Relationships Management
Budgeting
Bad Debtors
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Doing the Business
Insurance Superannuation
Workers Comp Insurance
Equipment
Client Relationships Management
Budgeting Cashflow
Bad Debtors
Donna Spencer & Gary BarberOZ-IA 2008: The Pleasure and Pain of UX Freestylin’
Beer 0’Clock
Thank You
Gary Barber web@radharc.com.auradharc.com.aumanwithnoblog.com
Donna Spencerdonna@maadmob.netmaadmob.com.au
Creative Commons Attribution-Noncommercial-Share Alike 2.5 Australia LicenseSources: Flickr Users - Smeerch , mackz, нσвσ, , FlySi, ToastyKen, Ben Harris-RoxasSome pics used under licence © istockphoto.
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