the mirror project - reflective learning at work

© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu

The MIRROR Project - Reflective Learning at Work

Angela FesslLearnTec, 5th February 2014

© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu

THE MIRROR PROJECT ...

© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu

MIRROR – Reflective Learning at Work

EU IST FP7 Integrated Project

Informales Lernen am

Arbeitsplatz durch

Reflektion über Arbeitser-

erfahrungenScientific partners

Test-bed partners

Informal learning in the

workplace through

reflection on work

experience.

© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu

The MIRROR Vision

© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu

Computer Supported Reflective Learning Model (CSRL Model)

Plan and do work

Initiate reflection

Conduct a reflection

session

Applying reflection outcomes

new refl. cycle

new refl.

cycle

new reflection cycle

© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu

REFLECTION ...

© MIRROR Project - Co-funded by EU IST FP7 - www.mirror-project.eu

Reflection is based on own work-related experiences.

© MIRROR Project - Co-funded by EU IST FP7 - www.mirror-project.eu

... to guide future behaviour.

Reflection is contemplation on past andcurrent experiences ...

© MIRROR Project - Co-funded by EU IST FP7 - www.mirror-project.eu

Reflection includes cognitive and affective aspects.

© MIRROR Project - Co-funded by EU IST FP7 - www.mirror-project.eu

Reflection is triggered by

discreprancy and discomfort.

© MIRROR Project - Co-funded by EU IST FP7 - www.mirror-project.euRef

lect

ion

is c

onst

ruct

ive

with

co

gniti

ve, a

ffect

ive

or

beha

viou

ral l

earn

ing

as

outc

ome.

© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu

MIRROR APPS...

© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu

Reflection Topics in the Test-beds

RegolaDisaster and emergency

management for volunteers

and rescue managers

NBNPhysician and

nurses education at

the stroke unit

RNHADealing with challenging

behaviour for caregivers and

managers

INFOMANSales

presentations and standard

slides forsales

consultants

BTVirtual

meetings, coaching

support forlearning

professionals and advisors

© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu

23 Apps Developed and Enhanced

© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu

INDIVIDUAL REFLECTION APPS...

© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu

▪ Keep existing knowledge fresh▪ Stay up-to-date with new

knowledge▪ Connect theoretical knowledge

with practical work experiences▪ Reflect to gain new insights▪ Change behaviour during work

Medical Quiz

© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu

Reflection Guidance within the Quiz

Beginning the quiz

• Reflecting about previous results of the quiz

During the quiz

• Reflecting about content-based questions in relation to work situations

Ending the quiz

• Reflecting about the currently played quiz

© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu

Medical Quiz: 20er Quiz

© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu

Medical Quiz: Results

© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu

Moodmap App

Reflect about your own mood

Reflect about the mood of your team

Learn from your insights

Change your behaviour towards a

better mood

MoodMap App

Image of Varun Kapoor / Vkap

© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu

MoodMap App (http://moodmapapp.com)

© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu

Different Views on Different Levels

Individual level

Collaborative levelCollaborative level

© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu

Team Views

Mary Watson Alex Jones Elena Taylor Lucia Williams Peter Brown

James Evans William Johnson Matthew Wood Adam White Louis Green

Jane Doe Ann Cooper Tom Martin Anthony Lee Robert King

Sammy Hall Robin Turner

Shaun‘s Team

© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu

Individual Reflection Guidance

Reflection in-action

Reflection on-action

© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu

Call Center Setting

Advisors

Coaches

Manager

© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu

Using the MoodMap App

Advisors

Coaches

Manager

© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu

Computer Supported Reflective Learning Situation

???

Manager

Instant Message Chat

Advisor

© MIRROR Project - Co-Funded by EU IST FP7 – www.mirror-project.eu

Behaviour Changed to Better Mood

Advisor

!!!

© MIRROR Project - Co-funded by EU IST FP7 - www.mirror-project.eu

The MIRROR Project -Reflective Learning at Work

DI Angela Fesslafessl@know-center.at

Know-Center GmbHInffeldgasse 138010 Graz

http://www.mirror-project.eu/