the big picture housing management fringe pdfs/hayley pdf's... · jackie dacvorn, financial...

WEDNESDAY 6 MARCH - PROGRAMMES AT A GLANCEClick on the theatre headers to view the complete programme with session descriptions

09:30 Conference welcome10:00 The state of the nation

Terrie Alafat CBE, chief executive, CIH Polly Neate, chief executive, ShelterClare Crawford, business development and investments director, Galliford Try Partnerships Leslie Channon, Insight lead, HACT

11:00 Refreshments and exhibition viewing

11:30 Empowering tenantsPaul Hacket, chief executive, OptivoNic Bliss, head of policy, Confederation of Co-operative Housing

12:30 Lunch and exhibition viewing

13:30 The future of regulationFiona MacGregor, chief executive, Regulator of Social HousingMatt Campion, board, PlaceShapersSue Daniels, chief executive, Bexley Community Housing Association & vice chair, g320Bernadette Conroy, chair, Network Homes

14:30 Refreshments and exhibition viewing

14:45 ‘Fixing’ private rentingPolly Neate, chief executive, ShelterDr Julie Rugg, senior research fellow, Centre for Housing Policy, University of YorkHannah Slater, policy and public affairs manager, Generation RentFinal speaker to be announced

15:45 Securing your systemsJason Hart, Ethical Hacker

16:30 Chair’s closing remarks

16:45 Drinks reception (exhibition hall)

The big picturetheatre

09:30 Conference welcome09:45 What will Brexit mean for development

and the housing sector?Luke Murphy, associate director for the energy, climate, housing and infrastructure team, Institute for Public Policy ResearchBarry Mortimer, director, Federation of Master Builders

10:30 Refreshments and exhibition viewing

11:00 Getting the best out of your homes - stock rationalisationAbigail Ellis, head of asset management & compliance, anchor hanoverHelen Collins, head of housing consultancy, Savills Gary Bellenger, Assistant director of property services (assets & programmes), A2 Dominion

11:45 Environmentally sustainable developmentDr Terry Keech, partner, calfordseadenBegonia Filgueira, legal director, Foot Anstey

12:15 Delivering service transformation in repairs and maintenanceNik Turner, director of investment & maintenance, Thirteen Group

13:00 Lunch and exhibition viewing

13:45 The issue of space – a fishbowl discussionChimi Shakohoxha, partner - housing and regeneration, Capsticks Solicitors LLPIan McDermott, chief executive, Catalyst

14:45 Refreshments and exhibition viewing

15:00 Managing fire safety - the role of the building safety managerDaniel Hollas, project fire director, Clarion Housing GroupDebbie Larner, head of knowledge and products, CIHJan Taranczuk, managing director, Jan Taranczuk Associates

15:45 Overcoming the barriers to modern methods of construction and offsite manufacturingJohn Milner, MRICS, APMP, partner, Baily GarnerKatherine Saunders, partner, Trowers & Hamlins Speaker to be confirmed - Swan Housing Association

16:30 Chairs closing remarks

16:45 Drinks reception (exhibition hall)

theatretheatre

theatreHousing management

09:45 Conference welcome10:00 The housings manager’s inbox

- a legal learning labMark Foxcroft, solicitor, DevonshiresRebecca Brady, legal executive, Devonshires

10:45 Implementing the Homelessness Reduction ActSpeaker to be announced

11:30 Refreshments and exhibition viewing

12:00 Dementia-friendly housingSara Miles, programme partnership manager, Alzheimer’s SocietySiobhan Moore, director of development, housing & care 21Kris Peach, director of extra care, housing & care 21

12:45 Lunch and exhibition viewing

13:15 Rethinking allocationsFaye Greaves CIHCM, policy and practice officer, Chartered Institute of Housing

14:00 Lunch and exhibition viewing

14:30 Managing universal credit successfullyJackie Dacvorn, financial inclusion manager, Pheonix Community Housing

15:15 Refreshments and exhibition viewing

15:45 Handling complaintsJohn Goodwin, adjudicator & sector development trainer, Housing Ombudsman Service

16:30 chairs closing remarks

16:45 Drinks reception (exhibition hall)

10:00 State of the regionDavid Pipe, policy and practice officer, CIHAlistair Smyth, head of external affairs, The Guinness Partnership

11:00 Creating a career development planDaniel Short, managing director at Greenacre Recruitment

11:30 My career in housing (a showcase) – sovereignSpeaker to be confirmed

13:00 In Conversation with Terrie AlafatTerrie Alafat CBE, chief executive, CIH

13:45 Refreshments and exhibition viewing

14:00 Agile working - does this make you the “best in class”Tim Goulding, Aster

14:30 Stigma in Social HousingDaidre Dillon, BA Housing Policy and Practice year 1, London South Bank UniversitySamuel Asamoah, HNC Housing Studies year 2, London South Bank UniversityJonathan Zoil, BA Housing Policy and Practice year 2, London South Bank University

15:15 Give your brain a hand. How to think and share ideas differently: A taster workshop using the LEGO® SERIOUS PLAY® method and materials.Ben Mizen, Ideas Alchemy Consulting Limited

16:00 Chairs closing remarks

16:45 Drinks reception (exhibition hall)

Fringe

THURSDAY 7 MARCH - PROGRAMMES AT A GLANCEClick on the theatre headers to view the complete programme with session descriptions

The big picturetheatre theatretheatre

theatreHousing management Fringe

10:00 Conference welcome10:15 How far should we take digital

engagement?Rich Denyer-Bewick, operations director, Citizens Online

11:00 Refreshments and exhibition viewing

11:15 How we’ve tackled domestic abuse - a showcase of good practice (including CIH Presidential Appeal)Jim Strang, CIH president

12:15 Lunch and exhibition viewing

13:00 Gearing up your housing management services to support tenants across health and housingSharon Collins, director, Shared Ventures

13:45 Generic or specialist social housing management models?Jess Page, interim director of housing, Women’s Pioneer Housing Ltd

14:30 Refreshments and exhibition viewing

15:00 Tenant empowerment and engagementSpeaker to be announced

15:45 End of day two

09:30 Chairs welcome09:45 How we get affordable homes built

where they are needed mostJackie Jacob, general manager housing programmes, Homes England

10:30 Refreshments and exhibition viewing

11:00 Driving innovation through procurementMatthew Baxter, managing director echelon Consultancy

11:45 How digital services are transforming social housing repairs and maintenanceCem Savas, co-founder, PlentificAndy Belton, chief operating officer, Notting Hill Genesis

12:15 Gearing up for development - developing the skills and capacity in your organisationTom Titherington, executive director, development and commercial, Sovereign

13:00 Lunch and exhibition viewing

13:45 Designing out social stigmaMatt Campion, board member, PlaceShapersMichael Brooke, senior technical officer, Secured by design

14:45 Refreshments and exhibition viewing

15:15 Towards a “new” Decent Homes StandardJohn Kiely, director, SavillsDavid Weatherall, head of policy, Energy Saving Trust

16:00 Chair’s closing remarks

16:15 End of day two

10:00 Future Proofing your careerSpeaker to be confirmed

10:30 People Management - How to manage your first teamSpeaker to be confirmed

11:00 My career in housing - Aileen EvansAileen Evans, group chief executive, Grand Union Housing Group & vice president, CIH

11:30 How to position yourself for a promotionJess Page, interim director of housing, Womens Pioneer Housing Ltd

12:00 The housing sector imageMelanie Rees FCIH, head of policy and external affairs, CIH Steve Hayes, head of communications, WM Housing Group

12:30 Refreshments and exhibition viewing

13:00 Understanding what motivates youSpeaker to be confirmed

13:30 Development and Asset Management session (Gearing up)Speaker to be confirmed

14:00 The Homes for Cathy group – housing associations working together to end homelessnessDavid Bogle, chief executive, Hightown Housing Association LtdChris Hancock, head of housing, Crisis

14:40 Chairs closing remarks

14:45 End of day two

09:30 Chairs welcome

09:45 CIH presidential addressJim Strang, CIH president

10:00 Brexit - the impact on the housing crisisRobert Grundy, head of housing, SavillsJonathan Portes, professor of economics and public policy & senior fellow, UK in a changing europe King’s College, London

11:00 Refreshments and exhibition viewing

11:30 Can we really end homelessness?Matt Downie, director of policy and public affairs, CrisisFurther speakers to be announced

12:30 Lunch and exhibition viewing

13:30 Tackling the stigma attached to social housingMelanie Rees FCIH, head of policy and external affairs, CIHAileen Evans, chief executive, Grand Union Housing Group

14:30 Refreshments and exhibition viewing

14:45 Making Sense of ComplexityProfessor David Snowden, chief scientific officer, Cognitive Edge

15:45 How to build an organisation your customers LOVEOke Eleazu, chief operating officer, Bought By Many

16:30 Chair’s closing remarks

16:45 End of day two