terminal information book
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2 Terminal Information Book EBS – 01.08.2021
This Terminal Information Book is presented to you prior to the commencement of cargo handling activities. We expect you to carefully follow and carry out the instructions in the book. Welcome ................................................................................................................................................ 3
Forms ..................................................................................................................................................... 3
Emergencies ........................................................................................................................................... 3
Communication ...................................................................................................................................... 4
General information .............................................................................................................................. 4
Location and layout ................................................................................................................................ 7
ISPS Code ................................................................................................................................................ 9
Liability ................................................................................................................................................... 9
Damage ................................................................................................................................................ 10
Delivery of goods ................................................................................................................................. 10
General safety and environmental rules ............................................................................................. 10
Complying with agreements ................................................................................................................ 12
Process 421 Manage discrepancies ..................................................................................................... 13
3 Terminal Information Book EBS – 01.08.2021
Welcome Welcome to EBS. This document contains general information about EBS and everything you need to know about completing your work safely and efficiently. Working at EBS means taking an integrated approach to safety, environment and quality. When it comes to the regulations included in this booklet, we rely on your close cooperation during your stay at our terminal. All persons entering the EBS facility must comply with our guidelines, which you can view here: https://ebsbulk.nl/wp-content/uploads/2021/02/Regulations-for-visitors-EBS.pdf
Forms
Please note that the following forms are mandatory. Operational cargo handling will not commence until these forms have been completed correctly. If you do not provide EBS with all of the necessary official documents, we will be obliged to report this to the authorities. We advise you to keep a copy of these forms for your administration. If necessary, you will be provided with additional forms during discharge/loading.
BLU Code Master (pre arrival ship) BLU Code Terminal/Agent Ship shore safety checklist Final Declaration Declaration of EBS Regulations Cargo information form for Solid Bulk Cargoes
Emergencies All incidents (dangerous substances, accidents, collisions, damages, fire, etc.) must be immediately reported to the security staff member by calling the alarm number.
Alarm number 0031 181 243 555 Unsafe situations should be flagged immediately and reported to the operational department.
This report should be confirmed in writing. Third parties must report accidents/near-accidents occurring at the EBS terminal site in writing
to the operational department within 24 hours. Any damage to EBS property caused by employees of third parties must be reported
immediately in writing to the operational department. Alarm/evacuation signal If you hear the slow whoop alarm/evacuation signal, follow the instructions given by the crisis centre. Please note: public warning sirens throughout the Netherlands are tested at exactly 12.00 noon on the first Monday of every month. These sirens sound for 1 minute and 26 seconds without interruption. Because this is a test signal, there is nothing to worry about.
4 Terminal Information Book EBS – 01.08.2021
Communication Our Terminal Representative (Production Coordinator) is responsible for discharging and loading operations in accordance with the requirements of the International Maritime Organization BLU Code, as well as for communications about the loading/discharging plan and completing the safety checklist. The Production Coordinator is always present during loading and discharging operations and is responsible for contact between the ship’s officers and the machine operator.
General information Laurenshaven Terminal Europoort Terminal
Country The Netherlands The Netherlands
Rotterdam Port number (general) 4310 5820
Name of port facility EBS – Laurenshaven EBS – Europoort
Type of port facility Bulk Stevedoring Bulk Stevedoring
Address Montrealweg 50 Elbeweg 117
Postcode 3197 KH 3198 LC
Place Botlek – Rotterdam Europoort – Rotterdam
Terminal representative Production Coordinator Production Coordinator
Click the link below to view a map of the entire Port of Rotterdam area. https://portofrotterdam.maps.arcgis.com
Communication Internal EBS emergency number 0031 181 243 555
External emergency number 112
Email portierlh@ebsbulk.nl
VHF Private trunking network
Production coordinator 24/7 0031 622 221 546 (St. Laurenshaven) 0031 651 254 955 (Europoort)
PFSO Name S. Boutestein
Function Safety – Security Manager
Phone 0031 181 258 185
Mobile phone 0031 653 878 315
Gatehouse 0031 181 243 500
Email s.boutestein@ebsbulk.nl
Working times Shift times 07.30 – 15.30 / 15.30 – 23.30 / 23.30 – 07.30
Meal breaks 11.30 – 12.00 / 19.30 – 20.00 / 03.30 – 04.00
Security system Security plan available ISPS location PFSP available (on website)
Port facility no. Laurenshaven NLRTM-0395 pso 95-1 Port facility no. Europoort NLRTM-0410 pso 95-3
Access control at gate Laurenshaven Terminal Europoort Terminal
Number of gates 2 (two) 1 (one)
Type of barrier movable barriers movable barriers
Gate controlled by camera and movable barrier by camera and movable barrier
Checking procedure entry check all persons entry check all persons
5 Terminal Information Book EBS – 01.08.2021
Video supervision Laurenshaven Terminal Europoort Terminal
Area covered at the gate and partly on the terminal site
at the gate and partly on the terminal site
General supervision Laurenshaven Terminal Europoort Terminal
Baggage check screening Possible Possible
Port facility workers at port facility
30-60 depending on quantity of work
20 depending on quantity of work
Pilot station Laurenshaven Terminal Europoort Terminal
Distance About 25 kilometres About 7 kilometres
Max speed Set by the port authorities Set by the port authorities
Locks/bridges/canal None None
Tidal restriction Yes/depends on draft and length of vessel
Yes/depends on draft and length of vessel
Surrounding area and harbour basin
Laurenshaven Terminal Europoort Terminal
Ashore concrete terminal construction without jetty
jetty connected to shore, distance about 300 metres
passage to the gate via quay and terminal roads
Technical details Laurenshaven Terminal – Botlek Area
Laurenshaven/loading – unloading berth for seagoing vessels Port numbers 4308 – 4315 Main quay length 825 metres divided into: 550 metres at a water depth of 14.50 metres – NAP 200 metres at a water depth of 13.65 metres – NAP 75 metres at a water depth of 12.65 metres – NAP
Botlek/barge – coaster loading berth Port numbers 4306 – 4307 Quay length 180 metres Water depth of 7.65 metres – NAP
Botlek/loading – unloading berth for seagoing vessels and barge coaster berth Port numbers 4300 – 4305 Quay length 647 metres Water depth of 10.65 metres – NAP Quay height : about 4 metres – NAP Type of berth : terminal to accommodate bulk carriers Maximum length : 200 metres
Technical details Europoort Terminal - Europoort Area
Europoort/loading – unloading berth for seagoing vessels Port numbers : 5820 – 5827 & 9786 Main quay : length 220 metres Water depth : 16 metres – NAP Type of berth : jetty outside 2 x 225 metres everywhere, south and north) : jetty inside Quay height : about 4 metres
6 Terminal Information Book EBS – 01.08.2021
Loading and discharge equipment - Laurenshaven terminal
2 x 32-tonne grab gantry cranes Outreach 40 metres Operational air draft 20 metres 1 x 16-tonne grab luffing crane Outreach 27.5 metres Operational air draft 29 metres 1x shore crane WLL 50 tonnes Outreach 51.8 metres Operational air draft 26 metres (based on 51-metre outreach)
Loading and discharge equipment – Europoort terminal
3 x 36-tonne floating cranes Outreach 30 metres Operational air draft 31.5 metres 1 x 16-tonne floating crane Outreach 29 metres Operational air draft 29 metres 1 x floating weighing tower
Storage St. Laurenshaven Terminal Europoort Terminal
Ground storage 210,000 m2, fully paved
Covered storage 550,000 m3 150,000 m3
Rail car handling Various options for loading railcars Various options for loading and discharging of railcars
Truck handling Various options for loading trucks Various options for loading trucks
9 Terminal Information Book EBS – 01.08.2021
ISPS Code In accordance with the ISPS Code, the following procedures must be adhered to: All persons entering the EBS facility must comply with our guidelines. The ISPS international security regulations apply at EBS, which means that visitors, suppliers or contractors must notify security of their visit at least 24 hours in advance. The ship's officer must provide the Port Facility Security Officer (PFSO) with a crew list. If there are changes to the crew, a new list must be provided. Any other agreements must be made between the Ship's Security Officer (SSO) and the PFSO. The terminal or the vessel can decide whether to use a Declaration of Security (DOS).
Liability Anyone present on or in the EBS premises, installations or moored vessels and/or floating installations: is present, along with the associated transport resources and goods, entirely at their own risk.
European Bulk Services (EBS) B.V. and EBS personnel do not accept any responsibility for damage or loss;
demonstrates by their presence that they are aware of and accept the contents of these ‘General regulations’.
is subject at all times and under all circumstances to the latest version of the ‘General conditions for storage and transshipment’ by European Bulk Services (EBS) B.V., as deposited at the Registry of the District Court in Rotterdam.
Supplementary regulations In accordance with the above regulations, anyone present on or in the EBS premises should
behave in a manner that does not endanger the general safety of persons or goods. Please note that any delay or interruption in the progress of your work as a result of complying
with our regulations is not an acceptable reason for late delivery, nor will it result in concessions by EBS in terms of money or work.
Supplementary regulations may apply in all circumstances. Failure to comply with regulations If regulations, orders or instructions are not followed, EBS reserves the right to: remove the person involved from the EBS premises or floating installations and deny any
further or future access to EBS premises or installations. stop the current work without accepting any possible liability for consequences for the
personnel involved or their principals. Indemnity The service provider indemnifies EBS against all claims by third parties, its own employees included, in the event of damage settlement, if these claims are connected to actions and activities of the service provider. The service provider is responsible for all damages and costs resulting from this.
10 Terminal Information Book EBS – 01.08.2021
Damage Our Terminal Representative (Production Coordinator) is authorised to settle any damage. Any damage caused by the stevedores must be reported to the boatswain on duty immediately. The boatswain will inform the Production Coordinator, who will then sign the damage report. If EBS is at fault, repairs will be made either immediately or at a later stage by mutual agreement.
Delivery of goods Any goods delivered for the vessel must be removed from the terminal immediately. Any goods left behind will be removed at the vessel’s expense. No cars are permitted on the quay. It is only possible to deliver goods via the quay if they can be transported manually using the
special safe ‘underpasses’ as indicated. Bunkering of fuel and drinking water and delivery of goods (including heavy goods) can be
carried out on the water side of the vessel, but this may not affect discharging/loading. These activities may only be undertaken upon request by the agent and following approval by EBS.
General safety and environmental rules Safety It is the responsibility of a vessel to comply with the following requirements in order to preserve the safety of EBS personnel on board the vessel: Safe access to the vessel Sturdy gangway with handrail or a ladder with a strong safety net underneath, and a lifebuoy
on board at the access point. The height difference between the quay and gangway during loading and discharging and tidal
movement must not exceed 25 cm. The gangway should not be underneath nor within the range of a moving grab unloader or
loading machine. There should be adequate lighting, at a minimum of 8 lux. In some cases, it may be impossible to place a gangway out of range of the grab unloaders. The EBS Terminal Representative will decide whether this is acceptable on a case-by-case basis. Accessibility of decks Decks must have adequate lighting, at a minimum of 8 lux. Decks/platforms leading to holds must be easily accessible and free of obstacles. Where necessary, the decks must have sound railings. Access to holds (only for discharge) A fixed hold ladder fore and aft of the hold, safe and well-maintained. Platforms must have railings. Access to the hold must be via an enclosed shaft, free of noxious gases and with adequate
ventilation. Access to shafts must have adequate lighting, at a minimum of 8 lux.
11 Terminal Information Book EBS – 01.08.2021
Holds The holds must be suitable and safe for stevedoring operations. Before discharging, any potentially hazardous objects or objects forming an obstacle to
discharging should be removed or flagged. Lighting in the hold should be at a minimum of 20 lux. The floor of the hold should be completely level. Please note that trimming of holds is done manually, with the help of wheel loaders using a vibrating plate when necessary. Hatches EBS will remove spillage from the hatch covers. Hatches should therefore be surrounded on four sides by a safe, sturdy rail with stanchions. The hatches must also be secured to prevent unexpected movements; if they are not, then EBS will not remove the spillage. Loading/discharging plan Before loading/discharging, an agreed loading/discharging plan must be submitted to the Terminal Representative. Changes to the plan should comply with the BLU Code. OBO/OOC Before discharging/loading, a valid gas-free certificate must be submitted to the Terminal Representative. OBO/OOC with indemnity Before discharging, a valid certificate of indemnity must be submitted to the Terminal Representative. Slops Discharging of any slops on board the vessel is not permitted at EBS Terminals. Repairs It is strictly forbidden for any repairs requiring on-board ‘hot work’, including in the engine room, to be carried out alongside our installations. Any repairs to be carried out require special permission from the Terminal Representative and the Port Authority. Environment EBS believes in the importance of caring for people and the environment, not only with respect to those working at our terminals but also those in our immediate neighbourhood. We carry out our work in accordance with the local government regulations of the Port of Rotterdam and DCMR. https://www.portofrotterdam.com/en/legislation-and-regulations/ships-waste https://www.dcmr.nl/english/dcmr-rijnmond-environmental-service\
12 Terminal Information Book EBS – 01.08.2021
Complying with agreements All vessels entering the Port of Rotterdam must comply with the Rotterdam Port Regulations https://www.portofrotterdam.com/en/legislation-and-regulations When a ship arrives at the terminal, this information book is handed over to a ship’s officer who provides a signature upon receipt of the book. The ship’s officer is also required to sign a statement indicating that the relevant instructions will be adhered to and carried out. Stevedoring operations will only start after this statement has been signed and handed over to the Terminal Representative. The ship will be visually inspected with respect to the following before operational cargo handling commences: Safeguards, ladders, etc. are not in order An exemption for repair is given until the next voyage. The ship’s officer must sign a statement
agreeing to this. An exemption is provided for a specific period (in hours), giving the ship’s officer the
opportunity to correct the defects mentioned. If the defects are serious, loading/discharging may not start (or will be suspended) until the
defects have been repaired. If access to the hold is not sound and safe and cannot be rectified within a short period, EBS
may refuse to trim the hold completely. Any extra costs involved in making the hold safely accessible will be entirely for the account of
the vessel. Inadequate lighting EBS can hire additional lighting devices at the cost of the vessel. Decks must have adequate lighting, at a minimum of 8 lux. Access to shafts must have adequate lighting, at a minimum of 8 lux. Lighting in holds must be at a minimum of 20 lux. Discharging vessels All vessels to be discharged must be ‘self-trimming’. EBS may refuse to discharge cargo that is out of reach of the grab or remains in the open frames, open frame food spaces or open brackets. If the ‘open brackets voucher’ is signed by the chief mate or master, all cargo will be discharged entirely from the cargo hold. Protruding bilge covers or bilge covers that are not fastened to the tank top, or which are mislaid during discharging, will not be returned. General It is not permitted to leave gas cylinders, chemicals or waste material on the quay. Any costs incurred for the removal of these cylinders will be charged to the vessel. The IMO BLU Code is applicable to all operations.
Roles for each step in the process IDENTIFY DISCREPANCY Register report
Description: If the employee does not have access to IRIS, they can request support from their manager. In the event of emergencies, registration can also take place afterwards. Persons involved: Manager (S), Reporter (R), Report coordinator (S/I), Report owner (I), Agent/customer (S)
Bulk carrier emergency or damage? Description: In the event of an emergency or crisis situation, scale up by means of the EBS emergency number 0181-243555. In the event of damage to a bulk carrier, the Port of Rotterdam. Persons involved: Reporter (R), Gatekeeper (S/I), Report coordinator (C/I)
Report to external persons involved Description: In the event of environmental incidents/fires (CIN report) that require notification and accidents involving hospitalisation, permanent injury and death (Ministry of Social Affairs & Employment, SZW), including reporting emergencies to HES. Persons involved: Management Team (A), Gatekeeper (S), Report coordinator (R), HES International (C/S), Third parties (I), Agent/customer(I)
Assign owner Description: If reporter has not yet assigned this role or has not assigned it correctly. Persons involved: Reporter (S/I), Report coordinator (R), Report owner (S/I)
Establish necessary action(s)
Description: Investigate report, call in Emergency Response Officer, determine emergency measures and coordinate necessary actions with persons involved, create and assign tasks for this in IRIS. Persons involved: Reporter (I), Report owner (R), Action taker (S/I), Agent/customer (S/I)
Carry out necessary action(s)
Persons involved: Report coordinator (I), Report owner (R), Action taker (S)
Investigate cause
Description: To prevent reoccurrence (if ‘incident investigation’ is desired). Persons involved: Report coordinator (S), Report owner (R), Action taker (S)
Completed? Persons involved:
Reporter (S/I), Report coordinator (R), Report owner (S/I), Action taker (S), Agent/customer (C/I) Chance of reoccurrence?
Persons involved: Report coordinator (R), Report owner (S/I)
Make periodic analysis
Description: For the purpose of monthly reporting and the annual management assessment. Persons involved: Management Team (S/I), Report coordinator (R), Report owner (S)
DISCREPANCIES CONTROLLED
KPI norms
Standards
GMP+ MI 105 – 2020
4.2.3: Recall
4.6.1: Complaints
GMO Global Standard – v6.1
5.0: Internal Audit
ISO 9001:2015
7.4: Communication
ISO 45001:2018
7.4.3: External communication
GMP+ B1 – 2018
7.8: Corrective actions
ISO 45001:2018
8.2: Emergency preparedness and response
ISO 9001:2015
8.5.3: Customer property
8.7: Nonconforming outputs
9.1.3: Analysis & evaluation
ISO 45001:2018
10.2: Incident, nonconformity and corrective action
ISO 9001:2015
10.2: Nonconformity and corrective action
Skal Biocontrole – 2017
22: Supplemental requirements
GDPR processing register
Document collections
Documents
Terminal Communications Protocol (HES)
Output from:
Report to external persons involved
Description:
For emergencies, in accordance with Article 4. Crisis management and planning, and 5. Early
warning on hot issues.
Insurance and excess risks contacts
Explanation:
Which insurer to approach in the event of emergencies.
Damage Claim Form Entry for:
Completed?
Description:
If applicable in the event of damage to a bulk carrier (in ship folder).
Databases
IRIS Description:
Via the 'Report' button in IRIS, which can be found in the menu on the left.
Explanation:
Issue Registration Information System by INBISCO. Pressing the navigation button
immediately creates a new report.
IRIS Description:
Issue Registration Information System by INBISCO. Pressing the navigation button
immediately creates a new report.
IRIS Description:
Form in IRIS, which can be added to the relevant report by means of a task template (button
next to the '+' in tasks).
Explanation:
Issue Registration Information System by INBISCO. Pressing the navigation button
immediately creates a new report.
IRIS Description:
Issue Registration Information System by INBISCO. Pressing the navigation button
immediately creates a new report.
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