summary of capgemini cloud watch on hcm solutions q3 2012
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Transform to the power of digital
Cloud Watch on HCM applications
Summary version November 2012
Copyright © 2012 Capgemini Consulting. All rights reserved.
A sneak peek at SaaS industry (1/2)
2
Workday rolled out the latest version of its human resources and finance cloud service >> Read More
Cornerstone announced significant enhancements to its talent acquisition solution >> Read More
Lumesse launches comprehensive on-demand learning content service >> Read More
ADP unveiled its next-generation ADP Workforce Now® cloud-based platform for midsize organizations >> Read More
Korn/Ferry and SuccessFactors establish strategic partnership to develop solutions >> Read More
Peoplefluent expands integration with LinkedIn Recruiter >> Read More
IBM to acquire Kenexa to Bolster Social Business Initiatives >> Read More
Halogen Software and SHL partnered to provide Talent and Assessment Solutions >> Read More
November, Q3, 2012
Partnerships, alliances and M&As
Vendor corner
Copyright © 2012 Capgemini Consulting. All rights reserved.
A sneak peek at SaaS industry (2/2)
3
November, Q3, 2012
Kronos received the NorthFace ScoreBoard Award from the Omega Management Group for excellence in customer satisfaction for 2011 >> Read More
ADP ranked 68, up 19 spots from last year on Forbes’ List of World’s Most Innovative Companies >> Read More
Silkroad named as a finalist in the 4th Annual 2012 Golden Bridge awards for SaaS/Cloud computing >> Read More
Ceridian has been named to leading strategy and consulting firm LAROCQUE's #HRWins 2012 HR Companies to Watch program >> Read More
Kenexa to unveil its fall 2012 lineup of new HR technology products during the 15th annual HR Technology Conference & Exposition in Chicago >> Read More
Meta4 to showcase their Global SaaS HR solution at the international HR Tech Europe 2012 conference >> Read More
SumTotal announced the opening of new EMEA headquarters in Reading, U.K >> Read More
Events and awards
Analysts speak
Copyright © 2012 Capgemini Consulting. All rights reserved.
Workforce management
HRMS SaaS can be categorized into core HRMS, compensation & benefits, talent, learning, recruitment and workforce management
HRMS SaaS Solution blueprint
4
HRMS Solution
Source HRM Solutions: Traditional models clash with next generation processes and technology, Forrester Research, 2010; CC India Analysis;
HRMS Solutions (Cloud & Mobile)
Learning management
Recruiting management
Compensation & benefits
Talent management
Core HRMS Payroll
Employee records
Salary administration
Compliance
Jobs & Positions Shared & self
service
HR Analytics
Time & Attendance
Absence management
Workforce scheduling
Performance
Succession planning
Career planning
Goals
Organisation charting
Competency management
Course management
Virtual classroom
Mentoring
Learning content management
Applicant tracking
Sourcing
On-boarding Social recruiting/
networking
Strategic Workforce planning
Pay-for-performance
Stock based & deferred compensation
Incentive compensation
Market comparisons
Benefits administration
Enrollment & communication
Copyright © 2012 Capgemini Consulting. All rights reserved.
Learning management has made the transition from on-premise solutions to SaaS and leading vendors indicate new deals coming in are heavily weighted towards SaaS
Learning management
5
Source: HRM Solutions: Traditional models clash with next generation processes and technology, Forrester Research, 2010; The Forrester Wave: Talent Management: Learning, 2011;
Vendor Landscape
Description Vendor Example
New Players in Learning
management
Talent management solution vendors are looking to enter learning management market
SuccessFactors is moving toward an informal learning offering through its recent acquisition of Jambok
Lumesse developed a learning platform via its acquisition of ExecuTRACK
Learning point solution vendors
have built or acquired performance capabilities
As learning has become more central to employee development, vendors have responded by expanding their solutions' existing functionality and adding performance management to it
Cornerstone OnDemand, Plateau, and Saba had built performance solutions and now have robust integrated offerings
SumTotal added performance solutions through acquisition of Softscape
Tren
ds
Course management
Virtual classroom Mentoring Learning content
management
Workforce management
HRMS Solution
HRMS Solutions (Cloud & Mobile)
Learning management
Recruiting management
Compensation & benefits
Talent management
Core HRMS
Learning management
“The SaaS model currently accounts for 45% of product revenues in Learning Management”
Completeness/Strength of the offering;
Copyright © 2012 Capgemini Consulting. All rights reserved.
Recruiting management solutions have a fair bit of SaaS based solution providers prevalent in the market
Recruiting Management
6
Source: HRM Solutions: Traditional models clash with next generation processes and technology, Forrester Research, 2010; Recruitment Aligns with Talent Management, Forrester Research, 2011;
Workforce management
HRMS Solution
HRMS Solutions (Cloud & Mobile)
Learning management
Recruiting management
Compensation & benefits
Talent management
Core HRMS
Description Vendor Example
Market consolidation
Acquisitions in the applicant tracking system (ATS) area mean fewer vendors and cater to the needs of both enterprise and SMB customers
Kenexa acquired BrassRing, Cerdian acquired RSI, Sumtotal acquired Softscape and Cybershift
Growth of installed bases of the
existing players
Many vendors have made acquisitions for intellectual property, advanced technology, and increase of customer base
Oracle acquired Taleo to provide a richer recruiting application
Applicant tracking
Sourcing On-boarding Social recruiting/
networking
Recruiting management
Strategic Workforce planning
Vendor Landscape
Tren
ds
“Forrester estimates that 83% of the recruitment solutions market is deployed via SaaS”
Completeness/Strength of the offering;
Copyright © 2012 Capgemini Consulting. All rights reserved.
Compensation & benefits tools become a component of broader talent management suites and there have been significant mergers & acquisitions targets in the market
Compensation & benefits
7
Source: HRM Solutions: Traditional models clash with next generation processes and technology, Forrester Research, 2010; Hype Cycle for Human Capital Management Software, Gartner-2011; The Four Pillars Of Talent Management, Forrester Research, 2010;
Vendor Landscape
Description Vendor Example
Compensation vendors leverage pay-
for-performance
Compensation specialists leverage the link between rewards and performance
The link between performance and compensation is at least as strong as the link between performance and learning
Workscape added performance to its compensation & benefits capabilities & positioned as an integrated player
Salary.com added performance-based talent management solutions via internal development
Mergers & Acquisitions
There have been significant mergers and acquisitions in the compensation market during the past few years
Examples include Kenexa acquiring Salary.com and ADP's acquisition of Workscape
Tren
ds Workforce
management
HRMS Solution
HRMS Solutions (Cloud & Mobile)
Learning management
Recruiting management
Compensation & benefits
Talent management
Core HRMS
Compensation & benefits
“SaaS Penetration in the compensation and benefits function has gained momentum and is currently 52% of the market ”
pay-for-performance
Stock based & deferred compensation
Incentive compensation
Market comparisons
Benefits administration
Enrollment & communication
Completeness/Strength of the offering;
Copyright © 2012 Capgemini Consulting. All rights reserved.
Mobile based workforce management (WFM), retailers & public sector industries relying on WFM solutions to improve productivity are some of the trends in the space
Workforce management
8
Source: HRM Solutions: Traditional models clash with next generation processes and technology, Forrester Research, 2010; Workforce management software, SearchCRM.com product directory, 2009; Factiva;
Workforce management
HRMS Solution
HRMS Solutions (Cloud & Mobile)
Learning management
Recruiting management
Compensation & benefits
Talent management
Core HRMS
Description Vendor Example
Strong demand for Mobile WFM
There is an upsurge in adoption of mobile based workforce management solution
Kronos - Licensed to more than 250,000 employees across a wide variety of industries
Demand for WFM solutions in retail
Growing demand for WFM in retail industry, it is estimated to have a CAGR of 3% till 2015
Reflexis claims that it has signed 30 new clients in retail over past 1 year
Increasing instances of public sector usage
WFM
Counties and other departments are extensively relying on WFM solution to streamline utilisation
Boulder county implements Kronos WFM to control labor costs, minimize compliance risk, and improve productivity
Workforce management
Vendor Landscape
Tren
ds
“SaaS adoption has slowly started to evolve, as the leading vendors offer both on-premise and on-demand”
Time & Attendance
Absence management
Workforce scheduling
Completeness/Strength of the offering;
Copyright © 2012 Capgemini Consulting. All rights reserved.
Only new generation software vendors throng the SaaS based core HRMS market and are slowly seeing acceptance in the market
Core HRMS
9
Source: HRM Solutions: Traditional models clash with next generation processes and technology, Forrester Research, 2010; Recruitment Aligns with Talent Management, Forrester Research, 2011;
Workforce management
HRMS Solution
HRMS Solutions (Cloud & Mobile)
Learning management
Recruiting management
Compensation & benefits
Talent management
Core HRMS
Core HRMS
Vendor Landscape
“Mainstream adoption of SaaS based core HRMS has a long way to go with about 18% revenue contribution”
Description Vendor Example
HRMS Footprints Gain In-Depth Talent, Analytics, And Global
Capabilities
Although the overall breadth of HRMS application suites has not evolved significantly over the past several years, their depth of functionality has improved in several areas
Vendors are improving their depth through acquisitions
- Oracle acquired Taleo - SAP acquired Successfactors
Outsourcing vendors and ERP vendors are introducing mobile
HR apps
Outsourcing and ERP vendors are introducing mobile HR capabilities to their clients
Introduces new benefits and flexible spending account functionality to its ADP mobile solutions application
Tren
ds
Payroll Employee
records Salary
administration Compliance
Jobs & Positions Shared & self
service HR Analytics
Completeness/Strength of the offering;
Copyright © 2012 Capgemini Consulting. All rights reserved.
Integration challenges with Core HRMS, growing importance of social talent management are the key trends in Talent management
Compensation & benefits
10
Source: HRM Solutions: Traditional models clash with next generation processes and technology, Forrester Research, 2010; Recruitment Aligns With Talent Management, Forrester Research, 2011 ; The Talent Management Suite Market Emerges , Gartner Research, 2011;
Vendor Landscape
Description Vendor Example
Growing importance of social talent management
Organisations that want to be at the forefront must move their HR practices into social media age now
An organisation's social HR strategy reflects its culture, it can enhance productivity within an organisation and also collaboration and connectivity
Provides a new breed of HRIS software which is social open and measurable
Integrating challenges with Core HRMS
More than 35% of organizations are not integrating their talent management applications with their core HRMS applications, according to customer reference survey
Lack of usage of an integrated talent management suite is the main reason for integration challenges
NA
Tren
ds Workforce
management
HRMS Solution
HRMS Solutions (Cloud & Mobile)
Learning management
Recruiting management
Compensation & benefits
Talent management
Core HRMS
Talent management
“58% of total revenue from talent management is through SaaS solutions”
Performance Succession planning
Career planning
Goals
Organisation charting
Competency management
Completeness/Strength of the offering;
11
Ronald van den Berg
Competence Cluster Leader Digital HR
Principal Consultant People & Perfomance
Mob : +31 (0)6 - 15030294
Secretary : +31 (0)30-6898844
Mail to : ronberg@capgemini.com
Tim van der Wal
Business Development and Sales
Managing Consultant People & Performance
Mob: +31 6 1503 0286
Secretary : +31 (0)30-6898844
Mail to : Tim.vander.wal@capgemini.com
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