strategic talent management - interactive services · dan brown strategic learning director...

STRATEGICTALENTMANAGEMENT

Matt PlassChief Learning OfficerInteractive ServicesT: +1 212 276 5782E: mplass@interactiveservices.com

Matt GosneyVP, Organizational Development UCHealthE: matthew.gosney@uchealth.org

Dan BrownStrategic Learning DirectorInteractive ServicesT: +1 479 657 3099 E: dbrown@interactiveservices.com

Here’s what we will cover

Agenda

1. Fundamentals of Strategic Talent Management

2. Integrating Talent Management into Business Strategy

3. Building a Business Case for Investment

GLOBAL CLIENTS

100+ STAFF WORLDWIDE

LEARNING & DEVELOPMENT EXPERTS

Our firm at a glance

24 Years of Award Winning Global Learning

4

Theimplementationofintegratedstrategiesorsystemsdesignedtoincreaseworkplaceproductivitybydevelopingimprovedprocessesforattracting,developing,retaining,andutilizingpeoplewiththerequiredskillsandaptitudetomeetcurrentandfuturebusinessneeds.(SHRMGlossary)

TalentManagement:

What is Talent Management?

KNOW

GROWMOVE

Attract,Select,Onboard

Assess,Retain,Develop

Promotion,Succession

Talent Strategy Aligns with Organizational Strategy

• The right work• Optimally designed• Conducted by the right

talent• Supported by the right

culture• Led by the right people

Strategy is:

• Doing something different• Doing something differently• Not doing the same thing

better

Sustainable Strategy is:

Source:HarvardBusinessReviewSource:NavalentInc.

Organizational Strategy: Talent Strategy: Talent Management

Competencies

Know,Grow,Move

Strategy

Competencies Root Talent Management Process

Attract/Select

Onboard

Assess

RetainDevelop

Succession

Promotion

Competencies

Competencies Define What Talent Looks Like in the Organization

What does a good manager look like?

What does a good employee look like?

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1 2 3 4

All Talent Management Processes Follow This Pattern …

TriggeringEvent(s) HRTalentManagementActivity

AssessmentActivity DecisionPoint

Source:NavalentInc.

The Work of the Talent Management Leader: Dual Fronts

KNOW

GROWMOVE

TMProcess: TMDelivery:

• Definegovernance• Alignontriggeringevents• Identify,hard-wirebestpracticeactivity• Transparent,agreed-upondecision-

making

TMProcess:

• Driveconsistency• Embraceinnovation• Instill accountability,transparency• Actasacatalystforprocess

TMDelivery:

Expert Q&A

• How do you get the business excited about talent management strategy?

• How do you create leadership alignment around the philosophy and governance of talent management?

• How do you communicate and manage the change initiative aspect of talent management?

• How do you design, scope and build a business case for your talent management strategy?

Matt PlassChief Learning OfficerInteractive ServicesT: +1 212 276 5782E: mplass@interactiveservices.com

Dan BrownStrategic Learning DirectorInteractive ServicesT: +1 479 657 3099 E: dbrown@interactiveservices.com

Matt GosneyVP, Organizational Development UCHealthE: matthew.gosney@uchealth.org

Building the Business CaseRooting TM Process in Strategic Role Development

SuccessProfile

K.S.A.’s

Relationships

Competencies

FutureTrends

EvaluateRolesthatare:

1.StrategicallyCritical

2.OperationallyCritical

Strategy

Competencies

RoleEvaluation

Evaluate individuals as part of organizationally-aligned TM Strategy

Evaluate roles to determine strategically-aligned TM content

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Steps in Moving Forward

CREATE PULL

Give the business a voice in translating strategy into talent strategy, identifying priorities

DETERMINE GOVERNANCE & PHILOSOPHY

Who owns process? Who owns data? Who owns decisions? Who implements solutions?

OWN BUT VET BEST-PRACTICE PROCESS

COLLABORATE BUT BOUNDARY-SET DELIVERY SOLUTIONS

MANAGE CHANGE THROUGH THE GOVERNANCE AND SOLUTIONS-BUILDING MECHANISMS

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TheHistoryofHumanResourceDevelopment:UnderstandingtheUnexploredPhilosophies,Theories,andMethodologies

MatthewW.Gosney andClaretha Hughes

Matthew W. Gosney Publications

BridgingtheScholar-PractitionerGapinHumanResourcesDevelopment

MatthewW.Gosney andClaretha Hughes

Dan Brown STRATEGICLEARNINGDIRECTORINTERACTIVESERVICES

+14796573099 dbrown@interactiveservices.com

Thank you!TOLEARNMOREABOUTOURAWARDWINNINGGLOBALLEARNING,CONTACT

MattGosney DanBrown MattPlass