social media at sf environment

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Presentation given at the December 2009 CCSF Public Information Officer's Social Media Forum by invitation of the Mayor's Office.

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Lawrence S. GrodeskaInternet Communications Coordinator

Social Mediaat

SF Environment

CCSF PIOSocial Media

Forum12/4/09

Social Mediaat

SF Environment

SF Environment Social Media Goals

Promote our programs Help OTHERS promote SFE Drive traffic Collect content Evaluate success

CCSF PIOSocial Media

Forum12/4/09

Social Mediaat

SF Environment

General Tips For Social Media

Use same profile name not too long, avoid acronyms

Standardize look, feel, logo Integrate (website, newsletter, etc.) Takes time to build audience Content is King Find allies internally & externally Be sensitive to politics

CCSF PIOSocial Media

Forum12/4/09

Social Mediaat

SF Environment

Social Media BIG 3

Facebook good for events, building community post: pictures, video, events

Twitter good for news, information, events post: news, resource links, events

YouTube good for sharing/embedding content post: videos, TV/radio ads

CCSF PIOSocial Media

Forum12/4/09

Social Mediaat

SF Environment

SF Environment EcoFinder

Database of local recycling services Web-based search tool “Open” data feed = Government 2.0

Earth911.com EcoFinder iPhone App

CCSF PIOSocial Media

Forum12/4/09

Social Mediaat

SF Environment

Contact

Connect with SF Environment : SFEnvironment.org SFEnvironment.org/facebook SFEnvironment.org/twitter SFEnvironment.org/youtube

Lawrence.Grodeska@sfgov.org

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