sivoia qs installation instructionshang second shade, inserting shaft into the opening or “ ”....

To be used in conjunction with: • SivoiaQSWall-Mount• InstructionsP/N045-135 SivoiaQSCeiling-Mount

InstructionsP/N045-137• SivoiaQSJambMount

InstructionsP/N045-134• SivoiaQSPocketMount

InstructionsP/N045-133• SivoiaQSFasciaMount

InstructionsP/N045-136• SivoiaQSDualMount

InstructionsP/N045-139

Sivoia® QSInstallationInstructions

roller 100 in-line coupled/roller 200CW roller shade addendum

Tools required:TapeMeasure 1/4inHex-HeadDriverWireCutter/Stripper LevelPliers PowerDrill#2PhillipsScrewdriver #1PhillipsScrewdriverNeedleNosePliers

Box contents:

SivoiaQSrollershades Coupler

(2)HairpinCotterpin (8)Mountingscrews(#8x1-3/4in(#8x44mm)Hexheadscrews)

(2)Extraretainingscrews(#6x1/4in(#6x6mm)Phillipsheadscrews)

Sivoia® QS | roller 100 in-line coupled/roller 200CW roller shade addendum

Installationinstructions

(Actualsize)(Actualsize)

Jamb/Recess Fascia Pocket Wall Ceiling Dual

Sivoia®QSroller100in-linecoupled/roller200CWrollershadeaddenduminstallationinstructions

Sivoia® QS | roller 100 in-line coupled/roller 200CW roller shade addendum

Installationinstructions(continued)

CAUTION:Riskofbodilyinjury,followallinstallationinstructions.

Notes:•TheSivoiaQSroller100In-lineCoupled/Roller200CWmustbeusedonlywithwindow

systemsapprovedbyLutron®.

•Theremustbeaclearanceofatleast1.3ft(0.4meters)betweenthefullyloweredsystemandanypermanentobject.

•Installationshallbeexecutedbyaqualifiedelectricianaccordingtonationalwiringrules.

•Codes:Installinaccordancewithalllocalandnationalelectricalcodes.

•Environment:Ambientoperatingtemperature:32°Fto104°F(0°Cto40°C),0to90%humidity,non-condensing.Indooruseonly.

B to B width

System width

B to B width

B to B width B to B width B to B width B to B width B to B width B to B width

System width

Confirm system dimensions1

1.1 Confirmsystemdimensionsonpackage labelandwindowdimensionstoverify appropriatewindow/shadecombination.

Systemwidthmustbelessthanpocket orfasciawidth.(ifapplicable)

Note:BtoBwidth (Brackettobracketwidth)

Two window combination

Six window combination

Mount sub-brackets2

2.1 Laythesub-bracketsoutaccordingtotheappropriatefigurebelow.

Notice:Ensurebracketsarelevelandaligned

Usefabricalignmentholestopositionthesub-bracketrighttoleft.Thefabricalignmentholeswilllineupwiththeoutsideedgeoftheshadetube.

Notice:Fabricedgemaynotlineupwithedgeof tube(duetoshippingortelescoping) CAUTION:Riskofbodilyinjuryfromfalling heavyobject. Thesub-bracketsforeachshadetubeshouldbe

mountedtosupportaweightofatleast300lbs(136kg).Thefastenersprovidedwiththesub-bracketsmaynotbeappropriateforuseinallapplications.

2.2 TomounttheEDUshaderefertotheincluded(wall,ceiling,jamb,dual,fasciaorpocket)installationinstructions.(Seefrontcoverforpartnumbers.)

FabricAlignmentHoles

FabricAlignment

Two window combination

Three window combination

B—Bwidth Fabricwidth

0.75in(19mm)

1.5in(38mm)

1.5in(38mm) 1.5in(38mm)

2 in (51 mm)

Wire 4-pin terminal block

Strip2in(51mm)ofthejacketoffthecablerunfromthewall.

3.2 Wirethe4-pinterminalblock(provided)tothecableusingascrewdriver.Makesuretotightenthescrewstightlyandthatnoinsulationisinsideoftheterminalblock.

Notes:•TheEDUconnectorwillsupportwiresizesfrom12AWG(2.5mm)to

26AWG(0.2mm).Seetheinstructionsheetforyourpowersupplytochooseanappropriatewiresizeforyourapplication.

•Stripinsulationfromwiressothat0.25in(6mm)ofbarewireisexposed.

MUX(Pin4)MUX(Pin3)24V (Pin2)Common(Pin1)}ToEDU

Connector

Mount EDU Shade

Removeretainingscrewsfromshadebrackets.

Note:Leaveprotectivewrappingonshadeduringinstallation.

4.2 HookthelipoftheElectronicDriveUnitoftheshadebracketontothetopofthesub-bracketandswingshadedownuntilshadebracketrestsagainstthebottomofsub-bracket.

NOTICE:Shadeswiderthan4ft(1.2m)requiretwopeopletoinstall.

Important Note:Wheninstallingacoupledshadesystem,installtheshadewiththeElectronicDriveUnit(wired)first.

4.3 Rotatetheidlersidebracketuntilitalignswiththesub-bracketandrepeattheprocessin4.2.

4.4 Tightentheretainingscrewineachbrackettosecureshade.Screwsshouldbetighteneddownalltheway.

NOTICE:Afterinstallingretainingscrews,gentlypushupandpulldownontherollershadetoensureasecureinstallation.

Top of sub-bracket

Bottom of sub-bracket

Secure retaining screwPage6

Shade Projection

Shade ProjectionScrews

Retaining screw

5 Shade Projection Adjustment

Adjustprojectionofshade(ifnecessary)

Connect terminal blocks6

Plug4-pinterminalblockoncableintoEDUterminalblock.

Dresswirestoensurefabricdoesnotrubwhiletheshadeismoving.

6.3 Ensureterminalblocksareorientedasshown.

6.4 Secureterminalblockswith7in(178mm)cabletiesupplied.

6.5 Use4in(102mm)cabletiesincludedtodresswirestopreventthemfromrubbingagainstshadefabric.

7.1 MoveElectronicDriveUnitshadetoalignopening“up”or“ ”(seeillustration)ifwall,jamborpocketmount.Ifceilingorfasciamount,alignopening“out”or“ ”.

Mount coupled shade

Note:ElectronicDriveUnitmustbepoweredbeforeproceedingtothisstep.EDUisrotatedbypressingadjustmentbuttons( ).

Hangsecondshade,insertingshaftintotheopeningor“ ”.

“ ”wall,jamb,orpocketmountshown

Leftorright

7.3 Movetheshadeleftorrightuntilcentered.

7.4 Tightentheretainingscrewineachbrackettosecureshade.Screwsshouldbetighteneddownalltheway.

CAUTION:Riskofbodilyinjuryfromfallingheavyobject.Afterinstallingretainingscrews,gentlypushupandpulldownontherollershadetoensureasecureinstallation.

Secureretainingscrew

Inserthairpinclipthroughholeinshafts,makingsurethatitisinsertedintoboththeEDUshadeshaftandthecoupledshadeshaft.

Installation of hairpin clip

CAUTION:Riskofbodilyinjuryfromfallingheavyobject.InsertHairpincliptopreventdisengagementofcoupler.

Note:Needlenosepliersareneededtoinsert/removehairpinclip.

Ensurehairpinclipisorientedperpendiculartotheshaft,andthatitisinsertedtotheproperdepth,suchthatshaftalignswithcenterpin.

Hairpinclip

Hairpinclipalignswithcenterofshaft

9 Bottom bar alignment

Note:TheElectronicDriveUnitwillneedtobepoweredtocompletethisstep.No.1phillipsscrewdriverwillbeneededforthisstep.

Usetheadjustmentbuttons( )torotatetheshadeuntilthehairpinclipisvertical.

Verifyorientationiscorrectbylookingupthroughtheholeintheshadebracketnexttothelevelingscrewonthecouplersideofthenon-EDUshade.Theholeinthemetalcoupledshaftshouldbevisibleintheslotintheplasticcoupler.

Holeincouplerbetweenthedriveshadeandthenon-drive

Viewfrombelow

9 Bottom bar alignment (continued)

Insertscrewdriverthroughholeinshadebracketasshown.

Continuetoinsertscrewdriveruntilthroughsecondholeshown.

Usethescrewdriverasaleverasshowntoreleasethecoupler.

CAUTION:Riskofbodilyinjuryfromfallingheavyobject.Holdnon-EDUshadetightlytopreventunrolling.

Whilecouplerisreleased,rotatenon-EDUshadetoalignhembars.

Releasescrewdrivertolockcoupler.

Rotate

Turnthelevelingscrewstoraise/lowertheshades.

Whenlevelingatthecouplertherearetwolevelingscrews(oneforeachshade).Thesetwoscrewsmustbeadjustedtogetherandkeptatthesameleveltoensurethecoupledpindoesnotbind.

Adjust shade level10

NOTICE:Ifthereare3ormoreshadesinthecoupledsystem,repeatsteps9through11beforeadjustingshadelevel.Note:Ifthereare2shadesinthecoupledsystem,leveltheElectronicDriveUnitshadefirstandthenon-EDUshadesecond.Note: Ifthereare3ormoreshadesinthecoupledsystem,leveltheEDUshadefirst,theadjacentshadesecond,andtheshadefurthestfromtheEDUshadelast.

Note:Shadesshouldbeleveledtowithin1/8in(3mm)ofeachothertopreventbinding.

ElectronicDriveUnit

Levelingscrews(bottomview)

10 Adjust shade level (continued)

OncetheshadewiththeElectronicDriveUnithasbeenleveled,theshade(s)with-outtheEDUcannowbeleveled.

Note:Ifthereare3ormoreshadesonthesystem,startbylevelingtheElectronicDriveUnitshade,thentheadjacentshade,repeatforallshades finishingwiththefarthestshadefromtheElectronicDriveUnit.

Levelfirst Levelsecond

EDU Levelingscrews

Usetheprogrammingstylustorunthecoupledshadesystemupanddownusingtheadjustmentbuttons( ),re-levelifneeded.

NOTICE:Paycarefulattentiontotheshaderolluponeachshadetoensurethatitdoesnottelescopeextremelytoonesideortheother.

Tip:Slighttelescopingisnormal.However,ifanyoftheshadesaretelescopingseverelytoonesideandtheyarelevel,pressthe“closelimit”button( ),andlowertheshadeallthewaydownusingtheadjustmentbuttons( ).Placeapieceoftapeonthesideofthetubethatthefabricistelescopingawayfrom.Whenfinishedpressthe“closelimit”button( )once.Thistechniqueisreferredtoas“shimming”.Theshadewillalwaystracktowardsthesidethatthetape(shim)isplacedon.

direction of fabric telescoping

Shim will correct telescopingby moving fabric this way

tape(shim)

Secure and check the shade

directionoffabrictelescoping

tape(shim)

Shimwillcorrecttelescopingbymovingfabricthisway

12 Setting limits from the EDU

Setting the open limit from the EDUTheopenandcloselimitsdefinethetopandbottomoftheshade,andareusedtodeterminewhichdirectiontheshademustturninordertoraiseorlower.Refertothekeypadinstructionsheettosetthelimitsremotely.

Tapthe“openlimit”button( ).ThegreenLEDontheEDUwillturnonsteady,indicatingthattheEDUisin“Setopenlimitmode.”

GreenLED

Taptheopenlimitbutton

AdjustthepositionoftheEDUtothedesiredopenlimitusingtheclockwiseandcounterclockwisebuttons( ).

UsethecounterclockwiseandclockwisebuttonstomovetheEDU

Pressandholdthe“openlimit”button( )for5seconds.ThegreenLEDontheEDUwillflashfor2seconds,thengodark,indicatingthatthecurrentpositionhasbeenstoredastheopenlimit.

FlashinggreenLED

Pressandholdtheopenlimitbuttonfor5seconds

Setting limits from the EDU (continued)

Setting the close limit from the EDU

Tapthe“closelimit”button( ).ThegreenLEDontheEDUwillturnonsteady,indicatingthattheEDUisin“setcloselimitmode”.

GreenLED

Tapthecloselimitbutton

AdjustthepositionoftheEDUtothedesiredcloselimitusingtheclockwiseandcounterclockwisebuttons( ).

UsethecounterclockwiseandclockwisebuttonstomovetheEDU

Pressandholdthe“closelimit”button( )for5seconds.ThegreenLEDontheEDUwillflashfor2seconds,thengodark,indicatingthatthecurrentpositionhasbeenstoredasthecloselimit.

FlashinggreenLED

Pressandholdthecloselimitbuttonfor5seconds

13 Verify limits

13.1 Verifytheopenlimitbydouble-tappingthe“openlimit”( )button.Theshadewilltraveltotheopenlimit.

13.2 Verifythecloselimitbydouble-tappingthe“closelimit”( )button.Theshadewilltraveltothecloselimit.

14 Verify communications

14.1 Enter“linkdiagnosticsmode”bypressingandholdingthe“closelimit”button( )ontheEDUfor5seconds.ThegreenLEDwillflashquicklyfortwosecondsthenturnonsteady,indicatingtheEDUisreadytobeginverifyingcommunicationswithotherdevices.

14.2 Initiate“linkdiagnosticsmode”bytappingthecounterclockwisebutton( ).ThegreenLEDwillbegintoflashquickly(8timespersecond),andtheEDUwillbegintoraiseandlowerashortdistance(“wiggle”).

Exit“linkdiagnosticsmode”bypressingandholdingthe“closelimit”button( )ontheEDUfor5seconds.AllEDUsonthelinkwillstopwigglingandtheirLEDwillturnoff.

GreenLED

Tapthecounterclockwisebutton

LEDoff

GreenLEDflashingquickly

14.3 ThisEDUisnowtryingtocommunicatewithallotherdevices.AllEDUscommunicatingonthelinkwillwiggleandflashtheirgreenLEDquickly.Verifythatallotherdevicesareabletocommunicatewiththisdevice.IfyoudiscoveranyEDUsthatarenotwiggling,verifythattheEDUispoweredandwiredproperly.“Linkdiagnosticsmode”willautomaticallytimeoutafter10minutes.

GreenLEDflashingquickly

15 Programming | restoring default settings

15.1 Pressandholdthe“closelimit”button( )ontheEDUfor5seconds.ThegreenLEDontheEDUwillflashquicklyfortwosecondsthenturnONsteady.

FlashinggreenLED

15.2 Pressandholdthe“openlimit”button( )for5seconds.ThegreenLEDontheEDUwillflashthenturnONsteady.

Pressandholdthecounterclockwisebutton( )for5seconds.TheLEDontheEDUwillflashbluebriefly,andthentheEDUwillreset.TheEDUisnowrestoredtofactorydefaultsettings.Thelimitswillnotbeaffected.

Returning an EDU to its factory default settingReturninganEDUtoitsfactorydefaultswillclearoutanyprogrammingtokeypads,butwillnotaffectthelimits.

FlashinggreenLEDPressandholdtheopenlimitbuttonfor5seconds

15.3 Pressandholdtheclockwisebutton( )for5seconds.ThegreenLEDontheEDUwillflashthenturnONsteady.

FlashinggreenLED

Pressandholdtheclockwisebuttonfor5seconds

LEDwillflashblue

Pressandholdthecounterclockwisebuttonfor5seconds

Troubleshooting16

Symptom Solution

Shade will not move using adjustment buttons on EDU.

EDUisnotpowered-checkEDUPowerbyunpluggingandre-plugginginEDU.LEDshouldflashfor5seconds.

Shadeiscaughtonsomething-freeshade.

Shade does not fully open or fully close.

Limitshavebeensetincorrectly-referto“Setopenlimit”and“Setcloselimit”sections.

Shadeiscaughtonsomething-freeshade.

Fabric is not level.Checkthatbracketsaremountedlevel.

Checkthatfabricistrackingcorrectlyontheshadetube.

Fabric is not centered over window. Checkthatbracketsarecentered.

Shade does not move smoothly.

Checkforbindingofshadefabriconsidechannels.

Checkfabrictracking.

EDU does not move, and the LED is blinking red slowly four times, and then turning off for 4 seconds.

TheEDUhasreacheditsmaximumrun-time.Wait20minutesbeforeattemptingtomovetheshade.

EDU has its red LED on steady.TheEDUisunabletoestablishcommunication.Checkyourwiring.

EDU is blinking its blue LED quickly.

TheEDUdoesnothaveenoughpowertooperateproperly.Refertothepowersupply’sinstructionsheettoverifyyourinstallation.

ThisEDUisbeingpoweredbyanACsupply.Useanapproved24V supply,suchastheQSPS-P1-10-60.

Keypad does not control shade or sends it to the wrong level.

Limitshavebeensetincorrectly-referto“Setopenlimit”and“Setcloselimit”sections.

Refertothekeypadinstructionsheetforprogramminginstructions.

SCOPEThislimitedwarranty(“Warranty”)coverstheLutronsupplied(a)Sivoia®QSShadeSystem(“Sivoia®QSShadeSystem”),(b)SivoiaQED®ShadeSystem(“SivoiaQED®ShadeSystem”),(c)manualshadesystemand(d)alternatingcurrentora/cshadesystem(eachoftheforegoingbeinga“System”).CustomeracknowledgesandagreesthatuseoftheSystemconstitutesacceptanceofalltermsandconditionsofthisWarranty.

LIMITED WARRANTYSubjecttotheexclusionsandrestrictionsdescribedbelow,Lutronwar-rantsthateachSystemwillbefreefrommanufacturingdefectsfromthedateofshipmentbyLutronforaperiodof(a)oneyearastothewallcontrols,interfacesandsystemaccessoriesoftheSivoia®QSShadeSystem(“ExternalSivoia®QSComponents”)and(b)eightyearsastotheotherSystemsandtheelectronicdriveunit,shadefabricandshadehardwareoftheSivoia®QSShadeSystem.IfanymanufacturingdefectexistsintheExternalSivoia®QSComponents,solongasCustomerpromptlynotifiesLutronofthedefectwithintheoneyearwarrantyperiodand,ifrequestedbyLutron,returnsthedefectivepart(s),Lutronwill,atitsoption,eitherrepairthedefectivepart(s)orprovidecomparablereplace-mentpart(s).Ifanymanufacturingdefectexistsinanyofthecompo-nentsofaSystemotherthantheExternalSivoia®QSComponents,solongasCustomerpromptlynotifiesLutronofthedefectwithintheeightyearwarrantyperiodand,ifrequestedbyLutron,returnsthedefectivepart(s),Lutronwill,atitsoption,eitherrepairthedefectivepart(s)oris-sueacredittotheCustomeragainstthepurchasepriceofcomparablereplacementpart(s)purchasedfromLutronasprovidedbelow:

ReplacementpartsfortheSystemprovidedbyLutronor,atitssoledis-cretion,anapprovedvendormaybenew,used,repaired,reconditioned,and/ormadebyadifferentmanufacturer.

EXCLUSIONS AND RESTRICTIONSThisWarrantywillbevoid,andLutronanditssupplierswillhavenoresponsibilityunderthisWarranty,ifLutronoritsrepresentativescannotaccessanycomponentsoftheSystemtoinspect,diagnoseprob-lemswithorrepairtheSystemoranyofitscomponentsasaresultofconcealmentorinaccessibilityofsuchcomponentswithinabuildingstructure.

ThisWarrantydoesnotcover,andLutronanditssuppliersarenotresponsiblefor:

1.Damage,malfunctionorinoperabilitydiagnosedbyLutronoraLutronapprovedthirdpartyascausedbynormalwearandtear,abuse,misuse,incorrectinstallation,neglect,accident,interferenceorenvironmentalfactors,suchas(a)useofincorrectlinevoltagesfusesorcircuitbreakers;(b)failuretoinstall,maintainandoperatetheSystempursuanttotheoperatinginstructionsprovidedbyLutronandtheapplicableprovisionsoftheNationalElectricalCodeandoftheSafetyStandardsofUnderwriter’sLaboratories;(c)useofincompat-ibledevicesoraccessories;(d)improperorinsufficientventilation;(e)unauthorizedrepairsoradjustmentsoralterations;(f)vandalism;(g)anactofGod,suchasfire,lightning,flooding,tornado,earthquake,

hurricaneorotherproblemsbeyondLutron’scontrol;or(h)directexposuretocorrosivematerials.

2.On-sitelaborcoststodiagnoseissueswith,andremove,repair,replace,adjust,reinstalland/orreprogramtheSystemoranyofitscomponents.

3.ComponentsandequipmentexternaltotheSystem,suchas,non-Lutronlightingandautomationsystems;buildingwiringaudio-visualequipment;andnon-Lutrontimeclocks,photosensorsandmotiondetectors.

4.ThecostofrepairingorreplacingotherpropertythatisdamagedwhenanySystemdoesnotworkproperly,evenifthedamagewascausedbytheSystem.

THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRAN-TIES. ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO EIGHT YEARS FROM THE DATE OF SHIPMENT, EXCEPT THAT SUCH IMPLIED WAR-RANTIES ARE LIMITED TO ONE YEAR FROM THE DATE OF SHIP-MENT AS TO THE EXTERNAL Sivoia QS COMPONENTS.

NO LUTRON AGENT, EMPLOYEE OR REPRESENTATIVE HAS ANY AUTHORITY TO BIND LUTRON TO ANY AFFIRMATION, REP-RESENTATION OR WARRANTY CONCERNING THE SYSTEMS. UNLESS AN AFFIRMATION, REPRESENTATION OR WARRANTY MADE BY AN AGENT, EMPLOYEE OR REPRESENTATIVE IS SPECIFICALLY INCLUDED HEREIN, OR IN STANDARD PRINTED MATERIALS PROVIDED BY LUTRON, IT DOES NOT FORM A PART OF THE BASIS OF ANY BARGAIN BETWEEN LUTRON AND CUSTOMER AND WILL NOT IN ANY WAY BE ENFORCEABLE BY CUSTOMER.

IN NO EVENT WILL LUTRON OR ANY OTHER PARTY BE LIABLE FOR EXEMPLARY, CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO DAMAGES FOR PERSONAL INJURY, FAILURE TO MEET ANY DUTY, INCLUDING OF GOOD FAITH OR REASONABLE CARE, NEGLIGENCE, OR ANY OTHER LOSS WHATSOEVER), NOR FOR ANY REPAIR WORK UNDERTAKEN WITHOUT LUTRON’S PRIOR WRITTEN CONSENT ARISING OUT OF OR IN ANY WAY RELATED TO THE INSTAL-LATION, DEINSTALLATION, USE OF OR INABILITY TO USE THE SYSTEM OR OTHERWISE UNDER OR IN CONNECTION WITH ANY PROVISION OF THIS WARRANTY, EVEN IN THE EVENT OF THE FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF CONTRACT OR BREACH OF WARRANTY OF LU-TRON OR ANY OTHER PARTY, AND EVEN IF LUTRON OR SUCH OTHER PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANY DAMAGES THAT CUSTOMER MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DIRECT DAMAGES AND ALL DAMAGES LISTED ABOVE), THE ENTIRE LIABILITY OF LUTRON AND OF ALL OTHER PARTIES UNDER THIS WARRANTY ON ANY CLAIM FOR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE MANUFACTURE, SALE, INSTALLATION, DELIVERY, USE, REPAIR, OR REPLACEMENT OF THE SYSTEM, AND CUSTOMER’S SOLE REMEDY FOR THE FOREGOING, WILL BE LIMITED TO THE AMOUNT PAID BY CUSTOMER FOR THE SYSTEM. THE FORE-GOING LIMITATIONS, EXCLUSIONS AND DISCLAIMERS WILL APPLY TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE.

Numberofyearsfromdateofshipment

PercentageofcostofreplacementpartscreditedbyLutron

Upto2 100%

Morethan2butnotmorethan5

Morethan5butnotmorethan8

Morethan8 0%

Limited Warranty

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

WARRANTY CLAIMS, TECHNICAL ASSISTANCE AND WARRANTY INFORMATION.

ContacttheLutronTechnicalSupportCenteratthenumbersprovidedbeloworyourlocalLutronsalesrepresentativewithquestionsconcerningtheinstallationoroperationoftheSystemorthisWarranty,ortomakeawarrantyclaim.Pleaseprovidetheexactmodelnumberwhencalling.

TheseproductsmaybecoveredunderoneormoreofthefollowingU.S.patents:6,497,267;6,983,783;7,051,782;7,240,716;7,281,565;andcorrespondingforeignpatents.

U.S.andforeignpatentspending.

Lutron,theSunburstlogo,Sivoia,andSivoiaQEDareregisteredtrademarks,andSivoiaQSisatrademarkofLutronElectronicsCo.,Inc.

Technical AssistanceWORLD HEADQUARTERSLutronElectronicsCo.,Inc.7200SuterRoadCoopersburg,PA18036-1299USATEL:+1.610.282.3800FAX:+1.610.282.1243Technicalsupport:1.800.523.9466or+1.610.282.6701Toll-free:1.888.LUTRON1

EUROPEAN HEADQUARTERSLutronEALtd6SovereignCloseLondon,E1W3JF,UKTEL:+44.(0)20.7702.0657FAX:+44.(0)20.7480.6899Technicalsupport:+44.(0)20.7680.4481FREEPHONE:0800.282.107

ASIAN HEADQUARTERSLutronGLLtd.15HoeChiangRoad#07-03Singapore089316TEL:+65.6220.4666FAX:+65.6220.4333Technicalsupport:800.120.4491lutronsea@lutron.com

CUSTOMER SERVICE/ORDERINGUK+44.(0)20.7702.0657–09.00-18.00GMTUSA+1.610.282.3800–08.00-20.00EST

CUSTOMER SERVICE/E-MAILshadinginfo@lutron.com

INTERNET: www.lutron.com

ADDITIONAL LUTRON SALES OFFICES:

Germany TEL:+49.309.710.4590FAX:+49.309.710.4591FREEPHONE00800.5887.6635

France LutronLtc,S.A.R.L.-Paris90rueVilliers92300LevalloisPerret,FranceTEL:+33.1.41.05.42.80FAX:+33.1.41.05.01.80FREEPHONE:0800.90.12.18lutronfrance@lutron.com

Spain-Madrid TEL:+34.91.567.84.79FAX:+34.91.567.84.78FREEPHONE0900.948.944

Spain-Barcelona TEL:+34.93.496.57.42FAX:+34.93.496.57.50FREEPHONE0900.948.944

Hong Kong TEL:+852.2104.7733FAX:+852.2104.7633

BeijingTEL:+86.10.5877.1817FAX:+86.10.5877.1816

SingaporeLUTRONGLLtd.-Singapore15HoeChiangRoad#7-03Tower15Singapore089316TEL:+65.6220.4666FAX:+65.6220.4333

Japan TEL:+81.3.5575.8411FAX:+81.3.5575.8420

www.lutron.com/shadingsolutions

USAandCanada(24hrs/7days):call: 800.523.9466

Othercountries(8a.m.–8p.m.EST)call: +1.610.282.3800fax: +1.610.282.3090

email: shadinginfo@lutron.com

Limited Warranty

sivoia qs installation instructionshang second shade, inserting shaft into the opening or “ ”....

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