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Connecting people & processes – Why?

Connecting People & Processes. Why?

Process

A starting point could be a quality manual, often this is a solid basis for the description of the existing company processes.

Depending on the level on which these have been described, we will increase the level of detail of these descriptions.

There is a strong focus on the primary processes, but supporting processes can also be taken into consideration.

From process to work instruction to training material

Deliverables include testing

1. Ga in WMS naar menu Operatie/

Order/ Repacking Rhenus. Select Operatio/Order/Repacking/Repacking Rhenus in WMS.

2. Selecteer de betreffende Repack

locatie, Client ID en Owner ID. Select the applicable Repack location, Client ID and Owner ID.

3. Selecteer het container ID veld en

scan vervolgens de pick container

Select the container ID and scan the pick container

4. Stal de producten netjes uit op de

tafel.

Neatly place the items on the table.

References for Process Descriptions.

The Deming Circle is our basis for Process Improvement

First, define what you want, then make a plan to get where you want to be, then do, and then see if what you really wanted was achieved.

The SIPP training matrix defines the training needs.

FunctionsAnd

Activities

New Employee

needs total supervision

Existing Employee needs some supervision

Train the trainer

Trained employee needs no supervision

Connecting People and Process

Job descriptions are aligned to Process Descriptions

Synergy

Training

“What if we train our people and

they move jobs?”

“What if we train our people and

they move jobs?”

“What if we DON”T train our people and they

stay?”

“What if we DON”T train our people and they

stay?”

Forms of training

Example of 3D Warehouse trainer

Do you have questions?

Would you like more information?

Feel free to contact us by any of the options below

Supply Chain ImproversTel. +44 (0)1273 906126Mob. +44 ((0)7534 603108Email: info@supplychainimprovers.co.uk

Website: www.sipp-concept.co.uk