simple strategies to manage claims and injuries workers compensation and the california employer

Simple Strategies to Manage Claims and Injuries

Workers Compensation and the California Employer

Where We Are

Just send them off to Workers Comp…

The WC System

• What Happens When an Employee Gets Injured?

• What You Don’t Know Can Cost You!

IMPACT OF INJURIES IN THE WORKPLACE• Counted by OSHA

• TCR / High Hazard Employer

• Counted by Workers’ Compensation carriers

• Counted by Prospective Customers

• Take time away from the job / Loss of your most valuable asset

• Businesses have been leaving California to reduce costs that out of state employers do not have

The System Outline

• Before• Ouch• After

Before - Hiring

• Job Descriptions• Recruiting• Drug Test• Background Check• Reference Check

Before - Onboarding• Job Specific Safety Instruction• Look at OJT• Job Specific Training

Before – Risk Management & Prevention

• IIPP• Tailgates• Compliance vs. Prevention• Safety Champion• Safety Management Systems• Safety Leadership

Before - Culture

• Pay Rates• Attitude / Behavior • Reward• Safety Incentive Programs• Competing Goals of the Company • Build Co-Ownership

Getting our Hands Dirty

OUCH!

• Supervisor / Reporting Training• 8 hours window• Lady Gaga - Poker Face• Show the Love…

Pick your PCP!

Partner with a/or multiple Licensed Health Care Providers Board Certified in Occupational Medicine.

After – Accident Investigation

• Conduct one on one conversation with the employee and other witness

• Within 8 hours all “need to know” managers and personnel should have short concise summary of injury

• Accident Investigation Root Cause Analysis – Communicate all red flags to claims

• Corrective Actions/ Communication / Training• Consider utilizing e-reporting system

After – Manage Claim

• Modified Work• Communication with Employee • Monthly Claim Management Meeting• Show LOVE – Avoid Lawsuit• Doctors and Others to Improve Progress

After – Close Claim

• Follow with up employee• Proper safety behaviors• Paying Attention to multiple claimants • Low hanging fruit trends

After – Close Claim