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Terminal F, Phase 1 Outreach

March 22, 2019

Zenola Campbell, Vice PresidentConcessions

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Agenda

Zenola Campbell – Welcome

Ken Buchanan – Opportunities to Collaborate for the Best Solutions

Jack Zill /Teresa Davidson– Overview of Terminal F Phase 1

Julio Badin and Zenola Campbell – Gate Area of The Future and Concepts

Kevin Lemmons – Process for Submission

Zenola Campbell – Q&A

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Ken Buchanan, Executive Vice President Revenue Management

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How Do We Meet the Needs of 70 Million Passengers?

Master the

basics

Shape the

future

We provide an exceptional airport experience for our

customers and connect our community to the world.

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Opportunities to Collaborate for Best Solutions

Jack Zill, Assistant Vice PresidentDesign Code and Construction

Teresa Davidson, Principal ManagerDesign Code and Construction

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Copyright © 2019 LVHKA

Copyright © 2019 LVHKA

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Design Intent:

• Create an expansive, open space, free of obstructions

• Maximize intuitive wayfinding and view of the aircraft operations

• Preserve the grand gate area 368’ long x 58’ deep

• Egress per code: No less than 20 ft. wide total (aggregate, 10’ min- at any location)

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Zenola Campbell, Vice PresidentConcessions

Julio Badin, Sr. Vice PresidentCustomer Experience

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1. Create a Sense of Calm & Reduce Passenger Stress

2. Enhance & Aid the Boarding Process

3. Provide comfortable and varied furniture accommodations

4. Create Sophisticated Moments of WOW!

5. Create New Revenue Generating Opportunities

Guiding Principles

Principle 1Create a Sense of Calm & Reduce Passenger Stress

● Provide Information that Passengers Need, Facilitate Decision Making

● Utilize Sound & Lighting Design to Enhance Customer Experience

● Create a Sense of Calm With Digital Content

Create a Sense of Calm & Reduce Passenger StressIncorporate Audio & Visual Communication, Access to Flight/Boarding Information, & Ordering in the Gate Area

Create a Sense of Calm & Reduce Passenger StressIntegration

Principle 2Enhance and Aid the Arrivals and Boarding Process

● Create space that customers want to spend time in

● Provide open layout that allows for easy circulation

● Integrate digital & architectural features to provide boarding cues

REVISED DESIGNMain CirculationREVISED DESIGN

Enhance and Aid The Arrivals and Boarding ProcessCustomized Welcome information and Connecting Flight Info for Arriving Passengers

Utilize Recognition Technology to Provide Customized Information to Arriving Passengers

Provide open layout that allows for easy circulation

Principle 3Comfortable & Varied Seating Types

● Furnishings Function to suit the needs of varying passenger types

● Provide a Mixture of Functional Furnishings & Unique, Enticing, Sculptural Pieces

● Free Flowing Seating Arrangement, Easy to Navigate

FURNITURE LAYOUTPassenger Types

Workstation Furniture Group Seating

Rest / Sleep FurnitureActive

FURNITURE TYPESGroup Seating

Standing and seated height surfaces can be combined into one element for efficient use

of space

Passengers Traveling in groups allow for some overlap in personal space in group seating arrangements

Principle 4Create Sophisticated Moments of WOW!

● Delight and Entertain Customers

● Create a sense of wonder

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Principle 5Create New Revenue Generating Opportunities

● Digital Real Estate

● Flexible Space Can be Used for Concessions & Retail

● Integrated Concessions at Arrivals / Recomposure Area

● Real Time Location Services for Food Service in the Gate Area

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REVISED DESIGNMain CirculationIN PROGRESS DESIGN

Zenola Campbell, Vice PresidentConcessions

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Future Enplanements

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967,9801,377,510

Concession space needed

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The standard is 8 to 10 square feet per 1,000

enplaned passengers.

• 8,000 to 13,700 square feet needed

Only 2,200 square feet of prime space out of

28,000 has been allocated to Concessions.

So What Concepts are Needed

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Inspiration: Open ConceptsCoffee, Bar, Convenience Market

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Kevin Lemmons, Assistant Vice PresidentConcessions

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What we know…

This area must allow for the following elements required for passenger service:

• Concourse Restrooms: 4,835 SF

• Number of seats required = 521 or 8,300 SF. (Including standing)

• Airlines gate support per AA standards = 831 SF

• Egress per code: no less than 20 feet wide total (aggregated, 10’ min. at any location) 7,360 SF

• Boarding Area based on AA standards: 750 SF ea. gate. Total 3000 SF

• Gate Podium Area: 529 SF ea. gate pier. Total 1,058 SF

• Vending/ATM/Services will also be included in the area

• Total Concourse area: 368’ x 80’ = 27,986 SF

Concessions

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• Can be one alcohol control zone

• Versatile and inviting seating

• Power at each seat in the gate areas and/or

table areas

• Innovation/digital capabilities to entertain and/or

entice spend

• Open layout and design to complement base

building design

Design Considerations

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What do we need to consider?

Requirements for Construction:

• Power

• Data

• Water

• Venting

• Storage

• Grease

• Technology

• and any other needs for each space

Thoughts and Feedback

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Send your thoughts, questions, comments, and feedback on RFP considerations to:

Ms. Sonji Brown-Killyon

Contracts Manager

sbkillyon@dfwairport.com

972-973-5648

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Terminal F, Phase 1 Outreach

March 22, 2019