should l&d/hr be architects of lifelong learning in the workforce?
Post on 22-Jan-2018
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Thurs, 25th May 2017, 12-1 PM, Sydney
Ways to participate:
• Q&A Box - comment, whinge & opinions
• Twitter Backchannel - @lrncafe #LifelongLearning
Should L&D/HR be Architects
of Lifelong Learning in the
Workforce?
Knowledge
Sharing
Better Practices
Experienced
Panel
Introductions AIRAH
ANZ
ANZ Bank
Austrade
Australian government
Australian Red Cross Blood
Service
BAE Systems Pty Ltd
CareerTrackers
CBA
CBH Group
Churches of Christ
CIO
Commonwealth Bank of Australia
Degreed
Deloitte
Equifax
FlexiGroup
Fuel50
Generation Knowledge
Consulting
HBP
IMC
Insurance Australia Group
Latitude Financial Services
Macquarie
NSW Department of Education
Oliver Wyman
People Capability Manager
Pernod Ricard Winemakers
Sydney Water
Telstra
Unilever
Westpac
WVI
Yarno
Registrations60+
Tony Gleeson
CEO & Company Secretary
AIRAH
35+ Organisations
2
Jeevan Joshi
Producer & Founder
LearningCafe & CapabilityCafé
Rhonda Brighton-Hall
Founder and CEO
mwah.live / Director AHRI
Kristin Boag
HR Manager, Performance &
Capability Development
Australian Trade and Investment
Commission
Thought
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Workshops Community of
Professionalswith a focus on
implementing ideas
Building
Capability
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Culture
Leadership
Tools
Frameworks
Business
Results
Competencies
Learning
CAPABILITY MANAGEMENT Ver 0.8
6
7
8
9
10
How important is being a
lifelong learner for
individuals? Who is
responsible for it?What role is L&D playing
in Lifelong Learning?
How the current L&D
offerings can be
hopefully tweaked for
Lifelong Learning?
Do our organizations
support Lifelong Learning?
Is there a mandate? Is
there a budget?
Tony Gleeson
Chief Executive Officer & Company Secretary
at AIRAH
11
Why Is Life Long Learning Important?
•Slam Dunk – Isn’t it?
•What is the value of a degree?
•PWC, IBM, Google etc.
•Richard Branson, Bill Gates and Mark Zuckerberg
•Learning itself is a skill
•Skills that require the desire and curiosity to learn
•Employers don’t or won’t pay!
•Skill base is changing rapidly.
"The classic model of education—a burst at the start and top-ups through company training—is breaking down". -Economist
People are working for longer
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Employment for those
aged 55 to 64 years
recorded the largest
growth of any age group,
increasing by 80.4 per
cent) over the ten years.
The second largest
increase was recorded
for those aged 45 to 54,
up by 442 500 (or up by
22.0 per cent)
Workforce Ageing Report http://lmip.gov.au/default.aspx?LMIP/GainInsights/SpecialTopicReports
A Changing Dynamic
Demand is now for Hybrid Jobs
Flexibility is the key !
Rise of the MOOCs,
- Coursera, Udacity etc
By Definition
Lifelong learning is the "ongoing, voluntary, and
self-motivated" pursuit of knowledge for either
personal or professional reasons.
Therefore, it not only enhances social inclusion,
active citizenship, and personal development, but
also self-sustainability, as well as
competitiveness and employability.
Main Traits: Curiosity and Interest
Kristin Boag
HR Manager, Performance & Capability Development
at Australian Trade and Investment Commission
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Austrade
Case Study
An Introduction to Austrade
Austrade’s International Network
The Austrade Institute
Learning Communities
Austrade’s Learning Culture
•Creating a culture of curiosity— When people are curious,
they seek out knowledge. They become engaged, active learners.
•Curating the best material— There’s already so much good
material online. Leverage it and find the best to share with your teams.
•Sparking conversations— Find material, or create new
questions / ideas for your organization that spark people to have more
conversations about new ways of doing things.
•Connecting people, resources, tools
Life-long learning
‘Live as if you were to die tomorrow.
Learn as if you were to live forever.’
Mahatma Gandhi
Rhonda Brighton-Hall
Founder and CEO mwah.live /
Director AHRI
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Why organisations should invest in making employees
lifelong learners.
i.e. what is in it for them?
Is Life Long Learning Important?
Why?
1. People grow, business grows
constantly + organically
2. Context of control and power has gone
or should be gone
3. And, most importantly, because businesses are part of society,
not just the recipients of the resources. Building resources (economic
and social) is an important role.
From a crazy misconception
To realityHelping build a society,
you can do business in.
How?
It doesn’t have to start with learning…
It might better start with
•Performance
•Development
•Work Design
•Understanding collective versus individual dynamics of why teams and
businesses work well – for the business and for people
•Rethinking HR and L&D – shifting capability and work
•Rethinking Employment – and who owns human capital
JEEVAN JOSHI
Producer at LearningCafe & CapabilityCafe
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Business Case
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Workforce that is nimble
and flexible learners
Workforce that more
reason to be engaged
Corporate Social
Responsibility
Employment compact is becoming more
transactional (mercenary ?)
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Increasing choices for work relationships
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35 https://2020workforce.com/tag/flexible-work/
36 https://2020workforce.com/tag/flexible-work/
“Helping the
workforce become
lifelong learners is
good for the
organisational soul &
the bottom-line”
LearningCafe
Going About It
# 1 Build a case for Altruistic Learning
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Altruistic Learning Value Added Learning
Junk Learning Forced Learning
Pers
on
al
Rele
vance
Low
Low
High
High
Business
Relevance
Compliance Learning
Inappropriate
Learning
e.g. Agile training for
casual sales force
paid commission
Hobbies
Useful learning
that is not
relevant to job
role
Business Acumen
Basic of Finance
Time Management
Save money
here
Get
Funding
Going About It
#2 Extend your Learning Infrastructure
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Class
Room
Training
Online
Courses
Library
Funding
Further
Education
Anyone from
workforce can
attend existing
classes
Organise classes
Invite family
members to
undertake classes
in the workplace
Make content
library available to
everyone
Make online
courses available
Invite family
members to
undertake classes
in the workplace
Lifelong skills i.e.
financial / retirement
skillsExisting Learning Extended Access
Increase funding
Reduce
expectations of
return
$$
Coaching
Make coaching
available for more
in the workforce
$$$
$
$$ $$$
$$
Going About It
#3 Be Smart and Leverage
LET US TALK TO THE PANEL AND
YOU
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