scenario-based learning & simulation

Robert PrattenCEO

Twitter: @robprattenhttp://conducttr.comrobert@tstoryteller.com

Scenario-based Learning & Simulation

75% of training is WASTED

Source Deloitte research

Higher productivity is only achieved if employees know how to effectively apply knowledge

Scenario-based exercises…

O RISTORANTE BUILDING

GENNARO ELIAS, O TURCO

ROBERTALUCIA

EDOARDO GEFERSON

CT ONE CONSULTING

CARLOS TAVARES

PAULO MARTINS

PARTICIPANTES

CORE FAMILY

INTERAÇÕES PRIMÁRIASINTERAÇÕES SECUNDÁRIAS

DIVISÃO DE FINANCE

DIVISÃO DE MARKETING E PEOPLE

DIVISÃO DE LOGÍSTICS E OPERATIONS

BADGE WHITE ONE MORE COLOR INDICATES THAT THE PARTICIPANT WORKING PAIR IN DIVISION CORRESPONDENT

Transmedia Storytelling (multi-channel communications)

O RISTORANTE

Site

Blueprint Restaurant

Blog do Bixiga

P&L Statement

Labor and Tax CounselDocuments and Certificates

Menu

Facebook da Lucia

Health Department

Whatsapp Gennaro, Elias, Carlos e Roberta

Emails Elias e Carlos

News TV

Learner at the centre

Transmedia LearningFace-to-Face Social & TeamSolo Interactive

Creating a transformative experience

Experience

PedagogicalFeedback & Assessment

Scaffolding

Training objectives Facts & procedures

CharactersChoices

Consequences

Narrative

Creating a transformative experience

Experience

Pedagogical

Memory

Engagement

Distributed practice (time)Localized (place)Multimedia

ResonantMotivationPersonalizationFlow

Mountain rescue

• Learning objective: What to do in the cold (method and facts)

• Process knowledge:– Determine scope of the problem– Interpret the data– Implement strategy to resolve the crisis

Choices & Challenges Learner Role & Tasks

Feedback & Reflection Data Input

• Learning• Process: assess situation/determine resources• Facts: body response at different temperatures

• Feedback• Body temperature updates (colder or warmer)• Final report with comparison of choices against

expert advice

• Mission brief: opening phone call describes dilemma

• Case data• Chalet website• Weather report email

• Guides• Familiarity with choose-your-own-

adventure

• Decisions• Change in body temperature

• Uncertainty• Avalanche info• Lack of visibility

• Stress• (rapid) heat loss• Keys don’t work? ;)

• Cognitive skills• Understand the weather report• Understand distance to safety

• Roles• Guide a friend• No power to take direct action

Mountain rescue characteristics

Mountain Rescue scenes

Chalet Outside In Car Drive Away

Go outside

Stay in chalet

Turn back with wood

Keep going

Scene characteristicsHeat lossRisksResourcesOptions

Heat map

Overall, 20 people chose to go outside compared to 34 who stayed inside.

Experience tracking

Bringing Scenarios to LifeForce is Effective

Force is INEFFECTIVE

Civilian rebuilding DECREASES

Loss of support among population

Rise in resentment

Sanitation issues and starvation increases

PoliticalEconomic

SocialTechnology

EnvironmentalLegal

Trust is restoredEconomy improvesSectarian violence decreases

Public health improves

PoliticalEconomic

SocialTechnology

EnvironmentalLegal

Traditional parties ridiculedUncertaintyPetty crime, cohesion issues

Health improves

PoliticalEconomic

SocialTechnology

EnvironmentalLegal

Loss of support among population

Lawlessness, sectarian violence increases

Sanitation issues and starvation increases

PoliticalEconomic

SocialTechnology

EnvironmentalLegal

Win battle, Lose War

Disaster

Win battle, Win War

Lucky away, lose at home

Civilian rebuilding INCREASES

Master Events List

SimCellTraining Assessment

Strategy Gaming

sensor

actuator

VIRTUAL REALITY

360 PROJECTION

WEARABLES

PHYSICAL TRAINING SITE

Mobile immersion station (MIS)

Take-aways

• Scenarios engage our EMOTIONS – Good for short & long term memory– Good for motiving

• Promote CRITICAL THINKING through APPLICATION of knowledge

• Provide a SAFE PLACE to get it wrong

REDUCES organization’s exposure to RISK

REDUCES COST and IMPROVES EFFICIENCY because training is more effective and less time away from workplace

IMPROVES REVENUE because the individuals and teams are more effective

Be remarkable

Robert Pratten@robprattenhttp://conducttr.comrobert@tstoryteller.com