safety maturity tool - platts maturity tool ... – preparation of questionnaire and checklist •...

Safety Maturity Tool

The next step for improving

Safety Performance

Sandra de Bont debont@votob.org

European Oil Storage Conference

January 31 2014

Agenda

• Introduction VOTOB

• Introduction VOTOB Safetyplan

How it began …

• Recent incidents:

– Industry (BP, Chemie-Pack)

– Tank storage (Buncefield, Odfjell)

• National discussion: Who is responsible for safety?

– Authorities Companies

• Ambition Dutch Tank Storage Association (VOTOB):

– Safety plan:

• Improvement of safety performance (individual companies)

• Improve brand image (tank storage sector)

– Tools:

• Development of Self Assessment Tool (SAT)

• Application of SAT (at 24 terminals

Objectives SAT

Insight (overall) Safety performance Improve Safety maturity level

Demonstrate leadership and responsibility Pro-active safety attitude

Benchmarking (Inter company) Cross learning

Communication with authorities i.e. public Transparency

Philosophy SAT Safety maturity is a result of operational excellence:

Company safety culture and leadership Mindware

Quality of Safety Mgmt. System & procedures Software

Technical integrity of assets Hardware

Implementation and operation of SAT :

3-levels Key Performance Indicators (strategic, tactical, operational)

Improvement planning

Management review

Communication

Structure SAT

Hardware

(Assets)

Software

(Safety management)

Mindware

(Safety culture)

Development process

• Process:

– Client: VOTOB (association tanks storage companies)

– Steering committee (members VOTOB)

– Technical committee (experts VOTOB)

– Royal HaskoningDHV and Lloyds Register

• Process:

– Development of criteria for ‘Safety maturity’

– Prepare structure (Hardware, Mindware, Software)

– Review legal framework, system elements

– Preparation of questionnaire and checklist

• Deliverables:

– SAT tool, including manual, instructions , accountability

– Qualifications auditor (training, skills, independency, knowledge)

Criteria Safety maturity

SAT 3-day Audit

Questions based on:

– Legal framework, directives, standards, Best Practices

– System elements: Mindware, Hardware, Software

Questionnaire framework:

Legal framework, normative references

Safety culture

– Hearts & Minds

– Additional “Culture-dimensions”

– RHDHV experience

Occupational H&S:

– OHSAS 18001

– Exposure hazardous substances

Proces safety:

– Fire and Explosion (ATEX)

– PGS 29 (based on IP19)

– PAS 55 (Asset management, Integritity of installations)

Major Hazards:

– Seveso requirements/checklists CA

– SMS (NTA 8620)

Fire safety

– NFPA 11

System elements

Mindware (total 18 elements), o.a.:

– Leadership, commitment

– Policy, goals

Software (total 17 elements), o.a.:

– Policy, requirements, targets, responsibilities.

– Hazard Identification, risk assessment (HEMP)

– Safety Management System (SMS)

– Audits, Monitoring (KPI’s), management review

Hardware (total 11 elements):

– Primary process (tanks, piping)

– Secondary process (fire fighting installations, vapour recovery)

– Optional: extra modules (ship loading, jetty, hoses)

Example: Elements Mindware A.1 Leadership and commitment

A.2 Safety communication

A.3 Vision management (causes of incidents)

A.4 Productivity versus Safety

A.5 Employee involvement

A.6 Contracting and coioperation with (sub) contractors

A.7 Competention/training

A.8 Procedures

A.9 Management of change

A.10 Incident registration and analyses

A.11 Audits

A.12 Learning of incidents

A.13 Role of supervisor

A.14 Proces safety vs. Occupational H&S

A.15 Maintenance management

A.16 Complexity and resilience

Example elements Software

Example elements hardware

Execution planning

Example results SAT

KPI’s strategic level

3,1

4,0

3,5

Example results - Mindware KPI’s tactical level

Example results - Software

KPI’s tactical level

Example - analyses

Procedures present Procedures effective Self improving

Level 3 Level 4 Level 5

Safety Improvement planning

(company level) Scores < 3: not mature.

– All items to be resolved

– Risk Assessment per item (priority planning)

– Follow up

Scores > 3, 4 en 5: beyond compliance

– Further improvement

– Planning on basis of ambitions

– Structure: Roadmap Safety

Safety Improvement planning

(sector/association level)

Vision, policy, planning:

Aggregated results analyses (high level) vision

Policy planning ambitions meet expectations

Communication:

Within sector: share lessons learned

External: stakeholders, supply chain, authorities

Improvement planning:

Resolve issues

Develop / update Best Practices

Identify potential (future) issues

And finally ……….

Conclusions:

Safety maturity is result of operational excellence

Operational excellence includes Hardware, Mindware, Software

Company/sector safety ambitions are leading (pro-active approach)

SAT results are input for management review and policy planning

Communication with authorities improves (transparency)

Please take in mind:

SAT is a tool, improvement is the objective

Ensure continuous improvement planning (PDCA cycles)

Beware of uniformity of results (independent, critical auditor)

Limits of transparency (no competition on basis of safety, authorities)

Use of (sector specific) KPI’s