psi interview guidance. 8 c’s of communication candid clear complete concise concrete ...

PSI Interview Guidance

8 C’s of Communication

Candid Clear Complete Concise Concrete Correct Courteous Cautious

Nonverbal Communication

Learning to decipher the silent message

“What you do speaks so loudly.I cannot hear what you say.”

R W Emerson

Important Aspects of Nonverbal

Communication Body Language

Includes Facial Expressions Hand movements Posture Eye Movements Voice Modulation

Facial Expressions & Hand Movements

In the Interview Keep your facial

expressions subtle Do Not Twist Your face if

an unexpected question is asked

Do not sit like a robot Hand Movements are

natural. Just don’t overdo them or make them distractive

Posture

Walk straight Stand Straight Sit comfortably but

keep your back straight

Don’t sit with your hands folded

Eyes are the Mirror of the Soul

Eyes Should Be Alert Make contact with

panel members Not Flutter Not look down often Not show anger or

scorn

Voice Modulation

Clarity and volume are important

Difference in Decibel Level should not be more.

Every Question Does not have to be answered, but pitch and volume changes should be marginal

Barriers to Communication

Us Our

assumptions/beliefs Confusing

communication with showing off

Our Listening Skills Pressure & Stress

SMILE It’s very important to

show your human side It’s OK to make errors or

not know something Don’t laugh loud Don’t laugh if you don’t

know something

Relation Between Stress and Performance

THANK YOU & ALL THE BEST

Remember the Panel is there to

select you

YOU

Have to give it a Chance