powerpoint presentation€¦ · positive attitude 55 5(i) making a difference 48 6(s) trust 44 5(r)...

Today’s Mission:

Make it a 10!

Big Cheesecake Pic

Monthly Referrals/Sign on Bonuses $800

Monthly Agency Costs $6,000

Monthly Overtime Costs $10,000

Monthly Lost Revenue $50,000

$801,600$1,800,000

Monthly Referrals/Sign on Bonuses ?

Monthly Agency Costs ?

Monthly Overtime Costs ?

Monthly Lost Revenue ?

$?????

CultureOutcomes.com/Inspired

Poll Time: Turnover

25%

65%

34% Actively Engaged 53% Somewhat Engaged13% Actively Disengaged

CHANGE

CREATE

INSPIRE

MOTIVATE

TRANSFORM

ENGAGE

ENHANCE

AWAKEN

INNOVATE

SUSTAIN

CHANGE CREATE

INSPIRE MOTIVATE

TRANSFORM

ENGAGE ENHANCE

AWAKEN

INNOVATE SUSTAIN

The 4 Steps

• Awaken

• Assess

• Align

• Anchor

“When I do it, there is no boss there.

No one sees me. I do it from my heart.”

A Radically Different Approach

Step 1: TipsAll managers

Set weekly goals

Get creative

Share the stories

Use the info

Step 2: Assess

1. Awaken2. Assess where strengths and opportunities exist3. Align4. Anchor

Worst behavior tolerate slide

Assess What You Are Tolerating

With Data and Dialogue!

Your Culture is Burning

Your Money!

Flip It!

Thank You!

Find more tips, tricks & techniques at:

www.cultureoutcomes.comAssess with Data:Measuring the Intangible

Sample Survey Questions

Personal Values

Please select ten of the following values/behaviors that

most reflect who you are, not who you desire to become.

Current Culture Values

Please select ten of the following values/behaviors that

most reflect how your organization currently operates.

Desired Culture Values

Please select ten of the following values/behaviors that you

would desire for your organization to achieve its highest

potential (or performance).

Seven Levels of Consciousness®

Selfless service Service to humanity and societal contribution

Global sustainability Leading a life of service for the good of humanity

Making a positive difference in the world

Internal/External collaboration, community involvement

Strategic alliances and regional partnerships

Making a difference in the world through collaboration

Finding meaning in existence

Sense of purpose and strong internal community

Strong cohesive culture

Finding a sense of purpose and meaning

Letting go of fears

On-going improvement and employee participation

Democratic processes and continuous renewal

Transformation due to managing, mastering and releasing fear-based beliefs

Feeling a sense of self-worth

High performance systems and processes

Institutional effectiveness

Feeling a sense of self-worth

Feeling protected and loved

Positive relationships that support organisation needs

Sense of belonging and social stability

Feeling a sense of love and belonging

Satisfying physiological and survival needs.

Financial viability and people safety

Economic stability and citizen security

Feeling secure and safe

Personal Organizational Societal

Self

in

tere

st

Co

mm

on

Go

od

Survival

Relationship

Self-esteem

Transformation

Internal Cohesion

Making a

difference

Service

Motivators

Level Personal Values (PV) Current Culture Values (CC) Desired Culture Values (DC)

7

6

5

4

3

2

1

caring 47 2(R)

compassion 33 7(R)

teamwork 33 4(R)

continuous

improvement27 4(O)

quality of life 26 6(I)

coaching/ mentoring 23 6(R)

employee

engagement23 5(O)

being the best 21 3(O)

professionalism 21 3(O)

employee

recognition20 2(R)

respect 20 2(R)

caring 46 2(R)

continuous improvement 36 4(O)

compassion 34 7(R)

accountability 31 4(R)

coaching/ mentoring 29 6(R)

teamwork 29 4(R)

continuous learning 25 4(O)

conflict resolution 24 2(R)

employee engagement 22 5(O)

employee recognition 22 2(R)

open communication 22 2(R)

compassion 60 7(R)

caring 59 2(R)

family 38 2(R)

accountability 36 4(R)

honesty 36 5(I)

positive attitude 28 5(I)

respect 28 2(R)

commitment 25 5(I)

balance (home/work) 23 4(I)

continuous learning 23 4(I)

Tockwotton on the Waterfront:

Culture Score 89%

Tockwotton on the Waterfront: Culture Score 89%

Personal Values

Compassion, Caring, Family, Accountability, Honesty

Current Culture Values

Caring, Compassion, Teamwork, Continuous Improvement,

Quality of Life

Desired Culture Values

Caring, Continuous Improvement, Compassion, Accountability,

Coaching/Mentoring

teamwork 54 4(R)

cost reduction (L) 49 1(O)

blame (L) 48 2(R)

profit 47 1(O)

job insecurity (L) 46 1(O)

caring 45 2(R)

control (L) 43 1(R)

customer

satisfaction43 2(O)

employee

engagement40 5(O)

confusion (L) 39 3(O)

accountability 79 4(R)

teamwork 72 4(R)

caring 59 2(R)

employee recognition 50 2(R)

positive attitude 48 5(I)

customer satisfaction 47 2(O)

respect 46 2(R)

coaching/ mentoring 44 6(R)

employee engagement 41 5(O)

compassion 40 7(R)

employee fulfillment 40 6(O)

fairness 40 5(R)

open communication 40 2(R)

professionalism 40 3(O)

caring 83 2(R)

family 81 2(R)

accountability 79 4(R)

compassion 78 7(R)

honesty 72 5(I)

respect 57 2(R)

positive attitude 55 5(I)

making a difference 48 6(S)

trust 44 5(R)

commitment 42 5(I)

patience 42 5(I)

Level Personal Values (PV) Current Culture Values (CC) Desired Culture Values (DC)

7

6

5

4

3

2

1

Culture Score 71%

Organization 2: Culture Score 71%

Personal Values

Caring, Family, Accountability, Compassion, Honesty

Current Culture Values

Teamwork, Cost Reduction, Blame, Profit, Job Insecurity

Desired Culture Values

Accountability, Teamwork, Caring, Employee Recognition,

Positive Attitude

Assess with Dialogue:

Not So Obvious!

Below the Surface

Hear from everyone

Use a neutral person

Ask: good & better

Follow up!

Step 2: Tips

Step 3: Align

1. Awaken2. Assess3. Align goals to reach those possibilities that exist4. Anchor

Strategy NOT Chance!

Accountability

“Never!”

Goal: Determine accountability standards to reduce overtime by 10%.

Step 3: Tips• Prioritize feedback

• Determine success

• Establish measures & dates

• Set action steps

• Celebrate!

Step 4: Anchor

1. Awaken

2. Assess

3. Align

4. Anchor the changes

Useless Cures

Organization #2

Personal Values

Caring, Family, Accountability, Compassion, Honesty

Current Culture Values

Teamwork, Cost Reduction, Blame, Profit, Job Insecurity

Desired Culture Values

Accountability, Teamwork, Caring, Employee Recognition,

Positive Attitude

Realistic Goals = Not Gathering Dust

Step 4: Tips• Think about sustainability

• Determine audit points

• Schedule check-in points

• Spread the knowledge!

69%

31%

The Results ofAwaken, Assess, Align & Anchor

30

35

40

45

50

55

60

65

70

2018 2019

Turnover

65%

39%

The 4 Steps

Awaken

Assess

Align

Anchor

For the Rest

of Us

www.CultureOutcomes.com/Inspired

Inspiration and Free Tips at:www.CultureOutcomes.com

Email me at:denise@cultureoutcomes.com