powerpoint presentation€¦ · positive attitude 55 5(i) making a difference 48 6(s) trust 44 5(r)...
TRANSCRIPT
Today’s Mission:
Make it a 10!
Big Cheesecake Pic
Monthly Referrals/Sign on Bonuses $800
Monthly Agency Costs $6,000
Monthly Overtime Costs $10,000
Monthly Lost Revenue $50,000
$801,600$1,800,000
Monthly Referrals/Sign on Bonuses ?
Monthly Agency Costs ?
Monthly Overtime Costs ?
Monthly Lost Revenue ?
$?????
CultureOutcomes.com/Inspired
Poll Time: Turnover
25%
65%
34% Actively Engaged 53% Somewhat Engaged13% Actively Disengaged
CHANGE
CREATE
INSPIRE
MOTIVATE
TRANSFORM
ENGAGE
ENHANCE
AWAKEN
INNOVATE
SUSTAIN
CHANGE CREATE
INSPIRE MOTIVATE
TRANSFORM
ENGAGE ENHANCE
AWAKEN
INNOVATE SUSTAIN
The 4 Steps
• Awaken
• Assess
• Align
• Anchor
“When I do it, there is no boss there.
No one sees me. I do it from my heart.”
A Radically Different Approach
Step 1: TipsAll managers
Set weekly goals
Get creative
Share the stories
Use the info
Step 2: Assess
1. Awaken2. Assess where strengths and opportunities exist3. Align4. Anchor
Worst behavior tolerate slide
Assess What You Are Tolerating
With Data and Dialogue!
Your Culture is Burning
Your Money!
Flip It!
Thank You!
Find more tips, tricks & techniques at:
www.cultureoutcomes.comAssess with Data:Measuring the Intangible
Sample Survey Questions
Personal Values
Please select ten of the following values/behaviors that
most reflect who you are, not who you desire to become.
Current Culture Values
Please select ten of the following values/behaviors that
most reflect how your organization currently operates.
Desired Culture Values
Please select ten of the following values/behaviors that you
would desire for your organization to achieve its highest
potential (or performance).
Seven Levels of Consciousness®
Selfless service Service to humanity and societal contribution
Global sustainability Leading a life of service for the good of humanity
Making a positive difference in the world
Internal/External collaboration, community involvement
Strategic alliances and regional partnerships
Making a difference in the world through collaboration
Finding meaning in existence
Sense of purpose and strong internal community
Strong cohesive culture
Finding a sense of purpose and meaning
Letting go of fears
On-going improvement and employee participation
Democratic processes and continuous renewal
Transformation due to managing, mastering and releasing fear-based beliefs
Feeling a sense of self-worth
High performance systems and processes
Institutional effectiveness
Feeling a sense of self-worth
Feeling protected and loved
Positive relationships that support organisation needs
Sense of belonging and social stability
Feeling a sense of love and belonging
Satisfying physiological and survival needs.
Financial viability and people safety
Economic stability and citizen security
Feeling secure and safe
Personal Organizational Societal
Self
in
tere
st
Co
mm
on
Go
od
Survival
Relationship
Self-esteem
Transformation
Internal Cohesion
Making a
difference
Service
Motivators
Level Personal Values (PV) Current Culture Values (CC) Desired Culture Values (DC)
7
6
5
4
3
2
1
caring 47 2(R)
compassion 33 7(R)
teamwork 33 4(R)
continuous
improvement27 4(O)
quality of life 26 6(I)
coaching/ mentoring 23 6(R)
employee
engagement23 5(O)
being the best 21 3(O)
professionalism 21 3(O)
employee
recognition20 2(R)
respect 20 2(R)
caring 46 2(R)
continuous improvement 36 4(O)
compassion 34 7(R)
accountability 31 4(R)
coaching/ mentoring 29 6(R)
teamwork 29 4(R)
continuous learning 25 4(O)
conflict resolution 24 2(R)
employee engagement 22 5(O)
employee recognition 22 2(R)
open communication 22 2(R)
compassion 60 7(R)
caring 59 2(R)
family 38 2(R)
accountability 36 4(R)
honesty 36 5(I)
positive attitude 28 5(I)
respect 28 2(R)
commitment 25 5(I)
balance (home/work) 23 4(I)
continuous learning 23 4(I)
Tockwotton on the Waterfront:
Culture Score 89%
Tockwotton on the Waterfront: Culture Score 89%
Personal Values
Compassion, Caring, Family, Accountability, Honesty
Current Culture Values
Caring, Compassion, Teamwork, Continuous Improvement,
Quality of Life
Desired Culture Values
Caring, Continuous Improvement, Compassion, Accountability,
Coaching/Mentoring
teamwork 54 4(R)
cost reduction (L) 49 1(O)
blame (L) 48 2(R)
profit 47 1(O)
job insecurity (L) 46 1(O)
caring 45 2(R)
control (L) 43 1(R)
customer
satisfaction43 2(O)
employee
engagement40 5(O)
confusion (L) 39 3(O)
accountability 79 4(R)
teamwork 72 4(R)
caring 59 2(R)
employee recognition 50 2(R)
positive attitude 48 5(I)
customer satisfaction 47 2(O)
respect 46 2(R)
coaching/ mentoring 44 6(R)
employee engagement 41 5(O)
compassion 40 7(R)
employee fulfillment 40 6(O)
fairness 40 5(R)
open communication 40 2(R)
professionalism 40 3(O)
caring 83 2(R)
family 81 2(R)
accountability 79 4(R)
compassion 78 7(R)
honesty 72 5(I)
respect 57 2(R)
positive attitude 55 5(I)
making a difference 48 6(S)
trust 44 5(R)
commitment 42 5(I)
patience 42 5(I)
Level Personal Values (PV) Current Culture Values (CC) Desired Culture Values (DC)
7
6
5
4
3
2
1
Culture Score 71%
Organization 2: Culture Score 71%
Personal Values
Caring, Family, Accountability, Compassion, Honesty
Current Culture Values
Teamwork, Cost Reduction, Blame, Profit, Job Insecurity
Desired Culture Values
Accountability, Teamwork, Caring, Employee Recognition,
Positive Attitude
Assess with Dialogue:
Not So Obvious!
Below the Surface
Hear from everyone
Use a neutral person
Ask: good & better
Follow up!
Step 2: Tips
Step 3: Align
1. Awaken2. Assess3. Align goals to reach those possibilities that exist4. Anchor
Strategy NOT Chance!
Accountability
“Never!”
Goal: Determine accountability standards to reduce overtime by 10%.
Step 3: Tips• Prioritize feedback
• Determine success
• Establish measures & dates
• Set action steps
• Celebrate!
Step 4: Anchor
1. Awaken
2. Assess
3. Align
4. Anchor the changes
Useless Cures
Organization #2
Personal Values
Caring, Family, Accountability, Compassion, Honesty
Current Culture Values
Teamwork, Cost Reduction, Blame, Profit, Job Insecurity
Desired Culture Values
Accountability, Teamwork, Caring, Employee Recognition,
Positive Attitude
Realistic Goals = Not Gathering Dust
Step 4: Tips• Think about sustainability
• Determine audit points
• Schedule check-in points
• Spread the knowledge!
69%
31%
The Results ofAwaken, Assess, Align & Anchor
30
35
40
45
50
55
60
65
70
2018 2019
Turnover
65%
39%
The 4 Steps
Awaken
Assess
Align
Anchor
For the Rest
of Us
www.CultureOutcomes.com/Inspired
