policy and service requirements driving citizen oriented information services based on psi:...
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Policy and service requirements driving
citizen orientedinformation services
based on PSI:environment and open
source
Kostas Karatzas
Asst.Prof., Dr.-Eng
Informatics Systems & Applications Group
Dept. of Mechanical EngineeringAristotle University, Thessaloniki,
Greecehttp://isag.meng.auth.gr, e-mail:
kkara@eng.auth.gr
Can public-private partnership deliver low charges and stimulate new services?
The goal New services/re-using PSI
Reusing PSI Added value generated for the PS
The means Low charges/attractive services on the basis of
Effective / viable public-private partnerships
The instruments Policy and service requirements
Generating service needs=marketsFormulating the necessary “customer” culture
PSI sector: environment
Why environment Environmental Information accounts for a
considerable percentage of PSI produced (> 50%).
Environmental services are required in relation to a variety of public administration and business activities.
Environmental service needs result from corresponding policy/legal framework
Focus: Provide advice and information concerning the status of the environment
Dir. 90/313/EEC: “Information relating to the environment” = any available
information in written, visual, aural or database form on the state of water, soil, air, fauna, flora, land and natural sites, and on activities or measures adversely affecting, or likely so to affect these, and on activities or measures designed to protect these (including administrative measures and environmental management programmes).
Public authorities are required to make available information relating to the environment to any natural or legal person at his request and without his having to prove interest.
…repealed by Dir. 30/04/CE Increased access to environmental information and the
dissemination of such information contribute to a greater awareness of environmental matters, a free exchange of views, more effective participation by the public in environmental decision making and, eventually, to a better environment.
Environmental information should be disseminated by means of available computer telecommunication and/or electronic technology
This is how a policy requirement generates a service requirement!
PSI/Environment: legal framework
But…what is the public interested in…
Source: Haklay 2000, London Environment On-Line, CASE Special Report (http://www.casa.ucl.ac.uk/leosurvey.pdf)
eEurope 2002: Public sector information is an important prime material for digital content products and services. It can be the basis for many new information services and products.
Potential partners of EI-PSI services
Administration• High-quality content• Trustworthiness• Service orientation
ICT sector• Innovative technologies• Portals• Content engineering & re-use
Citizens• Need for information• Quality of Life
Industry• Information needs• Management needs
Taken by Peinel G., Rose Th. And Sedlmayr M. (2002), The APNEE Information Service Platform for e-Environment, ebew2002, Prague, 16-18 October ,
Potential partners of EI-PSI services
Administration• High-quality content• Trustworthiness• Service orientation
ICT sector• Innovative technologies• Portals• Content engineering & re-use
Citizens• Need for information• Quality of Life
Industry• Information needs• Management needs
Taken by Peinel G., Rose Th. And Sedlmayr M. (2002), The APNEE Information Service Platform for e-Environment, ebew2002, Prague, 16-18 October ,
Business model
From the IT point of view: FLOSS
Free - Libre - Open Source Software (FLOSS)
A new software development paradigm that emerged in the last decade, based on full source code disclosure, volunteer effort and a service-oriented business model
Flexible, economical and reusable: and thus appropriate for use in building publicly funded ICT projects especially those aiming at the dissemination of information to citizens, such as online environmental portals
European PSI-EI & FLOSS Timeline
1990: Dir. 90/313/EEC on public access to EI is adopted1998: UNECE “Aarhus” Convention 1999: EU Green Paper on PSI is published2001: European Working Group on Libre Software report
“Free Software / Open Source: Information Society Opportunities for Europe” is published; UNESCO introduces Free Software Portal; “Aarhus” Convention enters into force
2002: EU-sponsored Infonomics Institute study introduces FLOSS aggregate term; “Pooling Open Source Software” feasibility study by IDA is published; Danish Board of Technology report highlights potential for major public savings in open source software. eEurope 2002: Creating a EU Framework for the Exploitation of Public Sector Information
2003: Directive 2003/98/EC adopted. EU Directive 2003/4/EC on public access to environmental information is adopted, in accordance with “Aarhus” Convention; eEurope 2005 Action Plan endorsed
2004: Proposal 2004/0175 on INSPIRE Directive adopted
Real world applications: the APNEE/APNEE-TU projects
Objectives:Provide an air quality portalwith pull and push services
Employ complementary communicationchannels to reach the citizen
Implement a supply chain of content fromtrusted sources via portal operators to the
citizenhttp://www.apnee.org
APNEE service palette
WWWEMail
WAP
WebGIS
region
SMS
...
Voice
PDA/Smart
Phones
UMTS ...
Panel
Strategic, complementary partnership Roles
content provider creating or collecting, owning, and processing data
content presenter structuring, relating, presenting and advertising data of one or
more content providers (on the Internet mostly named directory portals)
telecommunication or platform providers adapting and disseminating data over different communication
channels (also mobile operators)
Content Providers
ContentPresenter
Customer
Customer
Telecommu-nication/PlatformProviders
Mostlyauthorities
Commercialcompanies- Portals
Tele-communication
companies
Public Sector Information
Partner per region
Creating revenues
Legal obligations (authority)
Green service (service provider)
Pay for access (customer) Service is free, but online time costs Support media through attractive content
Pay for service (customer) SMS Request (€0.25) Subscription SMS (€4 in Norway)
Profits
-0,1
0
0,1
0,2
0,3
1 2 3 4 5Year
M€
Earnings of theFiscal Year
AccumulatedProfit
Net cash-flows
-0,2
0
0,2
0,4
1 2 3 4 5
Year
M€
Net Cash-flows
AccumulatedNCF
Commercial exploitation conclusions
Change of business perspective: From Customised information services/products
to service bundles to public authorities or environmental information as incentive for mobile customers
Willingness to pay only for selected groups: there has to be a well-defined market!
Survey on environmental (AQ) data access and reuse, field trials , experience and know-how learned
Lack of content delivery frameworks that allow online access to env. (AQ) information.
Affects business partnerships!!!
Some future perspectivesQuality of life may be used as the basis of
advanced, human –centered information services making use of PS EI.
City authorities should be prepared to migrate from static to real-time interactive environmental administration systems.
A new service-oriented relationship between city authorities and the public based on PSI and applied use of ICT innovations is emerging
Some PSI re-usage challenges
Have to make-up our mind concerning availability of PSI on a crystal-clear financial scheme (free, pay per request, per volume, etc) Authorities should have these already available together
with their founding documents! “Homogenize” access to PSI via the adoption of
industrial ICT standards resulting from W3C: Semantics, RDF, etc.
Suggest an open scheme as the industrial ICT standard to be used for PSI-based services: Web services, SOAP
Co-ordinate efforts art a European level. PSI may prove to be part of the “hidden” EU business power!
Thank you!
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