performance based budgeting: where are you in your journey?

Performance Based Budgeting -Where are you in your journey?

Adam LindsayDirector of Strategic ManagementRockingham CountyJuly 11, 2013alindsay@co.rockingham.nc.us

Elevating Performance Measures to Performance Management

1. Mission

2. Assessment

3. Performance

Mission

Goal Setting and Performance Measurement Alignment and Integration

Office of Budget Evaluation & Development

Why do this?

Communicate alignment of staff

actions & plans with expressed

interests of elected leaders

Provide focus to achieve results

Introducing the process

Citywide Goals(Council & Staff)

Department Goals

Division Objectives

Performance Measures

Assessment

Dashboards

•Catawba County•Rock Hill, SC - performance•Rock Hill, SC – financial •NC Water & Wastewater Rates •SOG Fiscal Condition•Wayne County, MI

Scorecards/Reports

Citizen Report

Video Reports

•Rock Hill, SC•Charlotte Performance Video

InternalReport

Performance

CitiStat Models

Baltimore, MDWinston-SalemSomerville, MA

Balanced Scorecard

Other Initiatives

Rockingham County – Commissioner GoalsCary – Priority Based BudgetingRockingham County – Lean ManagementRockingham County – Strategic Business Portfolios

Current State Map

Future State Map

Data Summary Current state process data (hours):

▫ Delays = 14.5 days

▫ Cycle time = 4.3 days

▫ Total Lead time = 18.8 days

Future state process data (hours):

▫ Delays = 8.0 days

▫ Cycle time = 3.8 days

▫ Total Lead time = 11.8 days

37% Potential Improvement in Lead Time

Savings from Central Permitting

•Eliminate 2.75 Positions = $52,023 (Env Hlth Spec) + $31,317 (Perm Tech) + $35,594 (Perm Tech) - $6,500 (Prog Assist) = $112,434 Annual Savings

•Increased Efficiencies for Clients & Staff

• Reduced Frequency of Gov Center Visits

• Reduced Overall Time Spent with Staff

• Reduced Time To Issue Land Development Permits

Opportunity Costs

•High Client Satisfaction Levels•County Land Development Process

Reputation for Excellence•High Level of Coordination Between Land

Development Departments•Agility to Continuously Improve Land

Development Process