paul lowe nihe - lgsc.org.uk

HR TRANSFORMATIONWHAT GOT YOU HERE

WON’T GET YOU THERE(MARSHALL GOLDSMITH 2007)

Paul Lowe – Head of Human ResourcesNI Housing Executive

Navigating on shifting sands

Navigating on shifting sands

A HR Service that works for you

A HR Service that works for you

Transform people services

Transform people services

OutcomesOutcomes Where next?Where next?

Session Overview

Shifting Sands

Volatile Environment

Disruptive HREmbracing TechnologyEngaging with Customers

Evolving the HR Function

Right tools for the jobSelf service transactions

Strategic Shift

Genuine business insightWorkforce planningPeople analytics and forecasting

#Where’s the

party?!?

Shifting Sands

Volatile Environment

Disruptive HREmbracing TechnologyEngaging with Customers

Evolving the HR Function

Right tools for the jobSelf service transactions

Strategic Shift

Genuine business insightWorkforce planningPeople analytics and forecasting

Build a service that works for you

Changing HR Roles

Effective and Efficient

Talk to your customers

Build a service that works for you

Genuine Business Partnering

Build Expertise

Online Self-service Channels

Transformed People Services

LeadershipMentoringCoaching

SuccessionStaffing structures

Workforce Planning

Talent AcquisitionTalent Management

Industrial RelationsStaff Engagement

Integrated HR Services

Outcomes

Here’s a wee video to show what we did…

Transformed HR

Transformed Business

Transformed Lives

>340,000 visit our offices each year 

Almost 40,000 on our waiting list

17,777Housing 

Applications in 16/17 

17,523Homeless 

Applications in 16/17 

86,600 stock  5,263 relets in 16/17 

£342 million  collectable income

5,559 terminations in 

16/17 

Housing - the scale of redesign

When you look at me

Working together

paul.lowe@nihe.gov.uk