our internship experience in ohio health

Our internship experience in Ohio HealthPRESENTATION BY NAY LIN AUNG AND MATTHEW NELSON

About Ohio Health Not for profit, faith-based system of hospitals and healthcare providers located in Columbus, Ohio.

One of “the 100 best companies to work” for since 2007 to present.

Working an Information Systems Field Support (Internship) at Riverside Methodist Hospital and Grant Medical Center.

Two locations of OhioHealthRIVERSIDE METHODIST HOSPITAL GRANT MEDICAL CENTER

Distribution Center

Our work responsibilities New devices replacement including hot swap, mouse, monitor, and hardware/software, etc.

Re-imaging

Bit locker drive encryption

Windows easy transfer

Troubleshoots and resolves technical problems for a variety of devices

network issues

Using the Degausser to wipe Tapes/Hard Drives and also Solid State Drives.

IT service in basement of the Hospital

Communication handled during meeting or customers

Matthew Nelson was able to read lips and communicate orally.

Nay Lin Aung used a pen and paper, phone, computer or the interpreter. But I was often possible to read clients’ facial expressions and body language to understand what they need.

Ohio Health’s Interpreting services were unreliable. But we managed to get by video remote interpretation.

What we found useful from Previous courses.

Time Management

Finishing Tasks/Assignments on time

Collaborating with other Workers/Students

Prioritizing which tasks are important

Courses Helpdesk

PC Hardware

Windows Operation Systems

Networking

Database

Capstone

Any Questions?