openspan by the numbers - 2014: a fantastic year for the company

TRANSACTION TRANSFORMATION ACROSS THE ENTERPRISETRANSLATES INTO SIGNIFICANT PRODUCTIVITY GAINS

by the numbers

2014by the numbers

INDUSTRY LEADERSAND PARTNERS

Cash �ow positive Pro�table

Over 500 years of experiencein contact centers and back o�ces

THE RESULTS OF OUR CUSTOMERS’TRANSACTION TRANSFORMATIONS IN 2013

$3.9 BILLIONsaved in ONE YEAR

OpenSpan customers saved an estimated aggregate $3.9 billion in 2013.

2.6 BILLIONprocesses improved ANNUALLY

OpenSpan technology impacted more than three billion of our customers’ enterprise transactions in customer-facing business units.

Three of the U.K. "Big Four" and four of the top sixU.S. commercial banks

Eight of the top global telecom/cable providers

Four of the top six U.S. managed health plans

Four of the top �ve property and casualty insurers

One of the world’s three largest computer manufacturers

Two of the top �ve U.S. food and drug retailers

V0714

Based on 2013 Fortune 500 and Forbes Global 2000 rankings.

Record Revenue Growth4 Years

Workforce over 3 yearsTripled

IMPACTING BUSINESS PRODUCTIVITY GAINS

21% Contact Center Productivity

34% Back-O�ce Productivity

24% Overall Productivity

6x the footprintother solutions

Present in

200More than customers

24 countries

35,000+Single deploymentsscale to desktops