nspsc - developing the leaders we need

www.bluteaudevenney.com

October 30, 2009

Developing The Leaders We Need

Nova Scotia Public Service Commission

The world is ever-changing, increasingly complex and more

uncertain.

We need leaders.

Think about the key issues:

• 37% of strategies fail due to lack of leadership at managerial levels

• 45% of new leaders fail on taking their position

• 70% of turnover is due to poor relationships with leaders within the organization

Who are the leaders we need?

The Problem:

45% of new leaders fail within eighteen months of assuming

their new role (CCL)

The Outcome:

Few organizations are prepared for the challenges and

complexities they will face in the future – strategies will not

be executed, results will not be delivered.

What is leadership?

Leadership is the natural actions you take to influence others to work

together to achieve a common goalthat creates value for others.

Leaders at all levels make a difference in performance – they make performance

meaningful.

“The leader of the past knew how to tell. The leader of the future will know how to ask.”

Peter Drucker

The Ceiling of Complexity

The mystery of effective leadership is a paradigm shift from the individual performer to unlocking the performance

potential of others.

The Dip Between Potential and Performance

Hope is not the answer.

We can no longer be happy – no longer afford – to simply be technically

competent.

Who are the leaders we need?

Step One

Map and Link Strategy and Leadership Development

Identify competencies and capabilities needed to deliver future results.

Link strategy and talent.

Step Two

Clarify Unique Leadership Success Criteria for the

Organization

The unique leadership success criteria:

• Defines your business values• Highlights your criteria for

decision-making and leadership• Explains your culture

Step Three

Identify the Right People

The Leadership Filter defines the selection criteria to develop the right people the right way.

Leaders are born and made.

Step Four

Provide a Leadership Development Process

The three steps to developing individual leadership:

Follow Through Tactical - Know What, When and How

Focus Strategic - Know Where & Who

Clarity Individual - Know Yourself

AffectiveFeeling

CognitiveThinking

ConativeDoing

The three dimensions of the human mind:

The Leadership Process

Motivation Motivation

ReasonReason

ProductiveProductiveActionAction

AffectiveAffective ConativeConative CognitiveCognitive

WillWillInstinctsInstinctsInstinctsInstincts

The Process of Proactive Development

The Seven Actionsof Applied Leadership

Clarity – Individual Leadership

1.Know yourself and be authentic

Focus – Strategic Leadership

2.Have a clear vision and priorities

3.Know your team and business4.Think and reflect about your

client

Follow Through – Tactical Leadership

5.Focus on drivers and be accountable

6.Practice collaborative communication

7.Work effectively with time and process

How Does Your Organization Win?

Developing Leadership

• Be resourceful – simplify the world for us and be strategic in your decision-making

• Build and lead teams – select the right people and focus on working together

• Generate results – be clear on what you will do and then do it

• Lead people – delegate, empower, and provide opportunity for growth

• We want leaders who are resourceful and simplify the complex world for us thinking and acting strategically

• We want leaders who build and lead teams selecting the right people and cultivating a collaborative work environment at all levels

• We want leaders who lead people by delegating effectively and empowering people with challenging work and opportunities for growth

• We want leaders who generate results by being clear on what they will do and following through and doing it

• We want leaders who persevere to make things happen confidently and clearly despite blocks and obstacles.

Developing the Leaders We Need:

The results:

• Turnover reduces by 50% - natural fit and lath of development for high-potential talent

• Linking leadership development to strategy increases 33% improvement in execution and productivity

• Proactive succession planning develops prepared new leaders and increases overall morale by 22%

Leadership is a journey.

“Leadership is a journey, not a destination. It is a

marathon, not a sprint. It is a process, not an

outcome.”John Donahue, CEO – EBay

nspsc - developing the leaders we need

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