network leadership webinar series: boundary spanning leadership integrated with network development

September 2015Webinar 2

Network Leadership Webinar Series:

Today’s Presenter: Chris Ernst

Boundary Spanning Leadership Integrated with Network Development

Chris Ernst

Today’s Discussion Leader

A Network of Allies

Whatare boundary spanning

networks?

How to span boundaries in

networks?

Whydo they matter?

So What are the implications?

Whatare boundary spanning

networks?

How to span boundaries in

networks?

Whydo they matter?

So What are the implications?

Boundary Spanning Networks

Drath, W.H., McCauley, C., Palus, C.J., Van Velsor, E., O’Connor, P.M.G., McGuire, J.B. (2008). Direction, alignment, commitment: Toward a more integrative ontology of leadership. Leadership Quarterly. 19:635-653.

7 Copyright © 2012 Juniper Networks, Inc. JUNIPER NETWORKS CONFIDENTIAL

Question for Reflection

What’s a innovation challenge you or your organization

currently face that can only be solved by collaborating across

boundaries??

Whatare boundary spanning

networks?

How to span boundaries in

networks?

Whydo they matter?

So What are the implications?

Center for Creative Leadership Research

Vertical

Across levels and hierarchy

Horizontal

Across functions and

expertise

Stakeholder

Beyond boundaries of the company with external

partners

Demographic

Across diverse groups (e.g..,

gender, ethnic, nationality

GeographicAcross

regions and locality

Organization Boundaries

6 Levels

15 Functions

Multiple customer accounts

Broad ethnic,

gender, generational,

cognitive diversity

18 countrie

s

Organization Boundaries

Purpose Built Boundary Spanning Network

Geographical Network

Individuals at the headquarters (HQ) location have larger networks, averaging 24 known contacts.

Non-headquarters (Non-HQ) employees average 16 known contacts.

Vertical Network

The network is hierarchical, with interaction flowing upward.

Average contacts increased at higher levels― Manager – 10.6― Director – 13.9― Senior Director – 18.3― Vice President – 27.7― Executive – 43.0

Info

rmat

ion

Seek

ers

Information Providers

Significantly higher than expected

Higher than expected

Levels of CollaborationAverage to slightly above expected

Below expected

Significantly lower than expected

Horizontal Network

Among the two groups, 49% of Engineering’s incoming relationships are with Sales. Only 21% of Sales’ incoming relationships are with Engineering. Both groups have less than expected levels of collaboration with each other.

Question for Reflection

Across what type of boundary is your organization most effective at collaborating?

Question for Reflection

Across what type of boundary is your organization least effective at collaborating?

Whatare boundary spanning

networks?

How to span boundaries in

networks?

Whydo they matter?

So What are the implications?

Tactic 1: Design the Right Environment

Tactic 2: Explore New Perspectives

Tactic 3: Use Experts Wisely

Tactic 4: Mix Formal Hierarchy & Informal Networks

Tactic 5: Activate Three Roles Critical to Innovation

Connectors Brokers Energizers

Key Network Roles

Whatare boundary spanning

networks?

How to span boundaries in

networks?

Whydo they matter?

So What are the implications?

BOUNDARIESbound⋅a⋅ry1. Something that indicates bounds or limits; a border or bounding line

©2011Center for Creative Leadership. All Rights Reserved.

FRONTIERSbound a ry⋅ ⋅2. Also called frontier. The location of the

most advanced or newest activity in an area.

©2011 Center for Creative Leadership. All Rights Reserved.

Key Takeaways

ASIA PACIFIC CONNECTORS

AMERICAS CONNECTORS

BANGALORE CONNECTORS

Applying Boundary Spanning Networks at Scale

Juniper Connectors

Approximately 5% of Juniper population mixed across five boundary dimensions

Chartered to improve performance via networked approaches to direction, alignment and commitment

Empowered through experiences that enable doing what they naturally do, even better – Connect Everything, Empower Everyone

AMPLIFYDirection

ACCELERATEAlignment

AMBASSADORSCulture/Commitment

NETWORK BEHIND THE NETWORK

Resources, Questions & Discussion

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