mobliciti's mobile & cloud technical showcase
Post on 22-Jan-2018
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@benwood
Mobliciti
Introduction
Founded in 2009 – Mobile IT
System's Integrator
Providing End-to-End ‘Mobile and
Cloud First’ Services
Helping Enterprises Connect,
Manage & Secure Mobile Devices
'Fully Managed' Service Option
@benwood
Ranked 69th in The Sunday
Times Tech Track 100 for
the UK’s fastest growing
private technology
companies
@benwood
Some facts…
There are already more mobile devices
than people (7,5Bn) on Earth
The number of devices connected to IP networks by 2019 will be three times as high as the global population
Globally, mobile data traffic will increase 10-fold between 2014 and 2019 reaching 24.2 Exabyte's (i.e. 24.2 Billion Gigabytes) per month
Cybercrime is already the UK’s “most popular” crime,
accounting for 7.7M of the 14M crimes reported in
2014
Gartner predict that by 2017, 75% of mobile
security breaches will be traced to mobile Apps
@benwood
Advantage of being a
“Mobile First”
Business
IT today is about enabling business
– no longer the necessary cost of doing business!
Employees & Partners
working better, smarterProductivity, Agility,
Efficiency, Empowerment
Making it easier for
customers to do more
business more often
Building a Better more
Efficient Business
@benwood
What the Employee of
The Future Wants….
I want to use the device of my choice for work
I want to connect easily, anywhere and without wires
I don’t want to have to remember multiple passwords
I want security without it getting in the way
I want to search, create, edit and share documents…easily
I want to use corporate and personal apps seamlessly
I want it to just work!
@benwood
Presented to Client X by
Presenter Name
Date Month Year
Poacher Turned Gamekeeper
By Andy Brown, COO at Mobliciti
September 2016
@benwood
Agenda
About Me
The Mobile IT Journey
Observations “From the Other Side”
Key Items to Consider
How Mobliciti Can Help
Q&A
@benwood
Andy BrownJoined Mobliciti June 2015as COO / CTO
Before this….
I was a customer!
Global Head of Mobile Engineering for HSBC
Looking after 70,000 Smartphones &3,000 Tablets in 70 Countries
@benwood
The Mobile IT Journey
- 2003
It’s worth revisiting the journey of how we all got here It shapes a lot of the Challenges now faced
Once upon a time….(not that long ago) Mobile Phones were dumb devices used to make calls Laptops were the only way to access email remotely
And Then….
@benwood
The Mobile IT Journey
- 2007
BlackBerry has grown beyond all expectations
Incremental features updates make it the must have device
For a while life was good and the devices flew out the door!
And Then….
@benwood
The Mobile IT Journey
- 2010
The scale of the estate is becoming an issue
BYOD arrives. For the first time we’re being challenged to make iOS work in the Enterprise
The BlackBerry team is now the Mobile Team
And Then….
@benwood
The Mobile IT Journey
- 2015
The issues are starting accumulate!
Expectations have changed Mobiles are now Business Critical devices Mobile Email has lost the wow factor Intranet and Apps are now the focus Increasingly users see their personal Phone as superior to
corporate offerings
Projects have delivered Managed iPads with limited success
BYOD hasn’t delivered on all it promised
And it’s still growing!
@benwood
The Mobile IT Journey
– Legacy
The size of the Mobile team is an issue
The number of environments being supported is unsustainable
The estate has gone from 0 to 75,000 devices in 14 years
The complexity of Mobile has changed
The costs for Mobile have exploded
User expectations are now far beyond being impressed by Email on a train!
@benwood
Observations from the
Other Side
Many of the issues I faced as a customer I see elsewhere also
Nobody has “THE” answer anymore
Just keeping up is a struggle
Overall Mobile is now a significant cost to the business
The threat to Mobile is now significant, but most organisations are flying blind to the risk
The worlds of Mobile and Cloud have collided
The wider risk of Shadow IT is particularly relevant to Mobile
@benwood
How to Move forward
Get out of the “EMM Loop”
Take control of the risks
Focus on building the additional use cases for Mobile Apps really are the answer Even “simple” Apps that perform one function are viewed more
favourably by users than an intranet page The App Store is full of answers to questions not asked yet! MS Office on Mobile is a good place to start
The key is to get your Mobile Strategy aligned into the wider Business Strategy (and therefore the wider IT Strategy). Good example – Wireless Strategy driving Mobile adoption
@benwood
How Mobliciti can help
We’re here to bring market leading partners to your attention to help you plan for 2017 and beyond
Mobile Threat Prevention is now necessary We have a proven track record delivering this technology
Your Mobile Spend can be optimised by our experts
Our Managed Services can give your teams their time back, but allow you to retain control
We have solutions that allow you to take control of the Cloud
Our expertise can be leveraged to extend your teams
We can help you to be prepared for the next Explosion of demand
@benwood
It took over your home
+ 1 Time capsule
iPhone iPad Mac Watch TV iPod
Eric 1+3 1 1 2
Jean 1+2 1+1 1 +2
Sam 2+2 1+1 1 1 1 +3
Robin 2+2 1 1 +2
Skittles 1
@benwood
Would you like to supersize that sir ?
The smaller the screen the greater the desire to move to App through UI benefits.
The browser is no longer the choice for content access.
Productivity in micro-apps and mobility remains highest anywhere.
@benwood
cloud adoption from a mobile app position
Salesforce Office365 Workday SAP Oracle
Concur Google Drive box Dropbox
@benwood
what do I need for cloud
Access Control. Ingress encryption.(Non-persistent data in browsers)
Federated identity (User ID & PW)
Browser-to-Cloud
Identity / IDP
@benwood
what do I need
Access Control. Ingress encryption.(Non-persistent data in browsers)
Federated identity (User ID & PW)
Browser-to-Cloud
Identity / IDP
Mobile apps are becoming #1 way to access enterprise cloud
data & email
Data is persistent. Apps can be anywhere.
Traditional cloud security
insufficient
Mobile App-to-Cloud
@benwood
derived credentials become mandatory
Enterprise cloud data and email wanders onto unsecured mobile device
Data leakage between mobile apps
Data leakage via apps into unauthorized clouds
Long-lived app authentication provides side-door into enterprise cloud
Unsecured apps are vulnerable to attack
Data can’t be deleted creates security and compliance risks.
Sales rep downloads work cloud apps (such as Salesforce or email) to Family’s unsecured iPad.
Data moves into the app on an unsecured device.
Family iPadProblem
Honest mistake: Employee downloads business apps directly from public app stores (Vs enterprise app store)…even on a secured device.
Data moves into an unsecured work app.
Sloppy app download Problem
Sales rep finds cool 3rd party app that connects directly into cloud service API’s – or locally on the device (e.g. SalesMesh or Pulsar).
Data now in completely uncontrolled 3rd party app
3rd party Parasite -App
Problem
Cloud email service directly download into (1) mobile apps and (2) native OS clients via ActiveSync.
Traditional Cloud Security vendors can’t control ActiveSync to ensure enterprise email only lands in secure email apps
Cloud EmailProblem
@benwood
Interface to the cloud
Foundational Security Platform
for Modern World
Security
Platform for
Mobile & Modern
OSMobile-Cloud Security:
Correlated Conditional Access
Desktop-Cloud Security:
Access Control, Inspect &
Encryption
CASB
Mobile-Premise Security:
Access Control, Per-AppTunnel,
& 2-factor SSO to premise apps
Salesforce Office365 Workday SAP Oracle
Concur Google Drive Box Dropbox
Identity/SAML
Azure
Active
Directory
Mobile Threat
Modern
OS Security:
Mail, Apps,
Web, Device
@benwood
retain transparent user experience
StandardAuthentication
CASB
Identity/IDP(SAML)User ID?
Secure Device?
Secure App?
Salesforce Office365 Workday
SAP Oracle Concur
Google Drive box Dropbox
Biz Apps(secured)
Conditional Access Approved
Conditional Access Denied
Biz Apps(not secured)
Personal Apps & Cloud Services
Optional: Steer mobile app traffic to CASB for further
inspection
No special App or Identity coding
@benwood
security homework
GDPR bit.ly/migdpruk
California Legislation bit.ly/micallawSentry and patents bit.ly/mipatentFIPS 140-2 bit.ly/mifips1402DISA bit.ly/midisaMDMPPv2/CC bit.ly/mimdmppDerived Credentials bit.ly/mipivdcHIPPA bit.ly/mihippaRetail PCI bit.ly/mipcicompMoral Imperative bit.ly/misanbernMFC2016 bit.ly/mimfc2015
@benwood
0.68
0.54 0.490.41
0.340.26
0.21
0.61
0.440.46
0.48
0.46
0.45
0.40
0.11
0.44
0.90 1.02 1.14 1.291.44
1.58
1.96 1.982.04
2.082.13
2.17 2.20
0
0.5
1
1.5
2
2.5
2014 2015 2016 2017 2018 2019 2020
Mobile Phone Shipments by Technology, Worldwide (M)
CDMA GSM WCDMA TD-SCDMA LTE/TD-LTE Others
@benwood
Devices Apps Information
iOS support
Experimental apps
Point products
Risk
Multi-device
Targeted apps
Platform
Enablement
Wearables and sensors
Intelligent apps
Multichannel Architecture
Transformation
2010-2013
Consumerisation of IT
2013-2016
Mobile first
2016+
Digital enterprise?
@benwoodBase: All respondents (1,207). US (518), UK (145), France (136), Italy (128), Germany (137), Sweden (143).
Q16: And thinking about brands of smartphones, phablets and tablets, how credible are the following brands for use in the workplace?
= 8th = 6th
1.
2.
3.
4.
5.
@benwood Source: CCS Insight Mobile Technology at Work Employee Survey 2015
41% of employees say mobile
business apps are already
changing the way they work
@benwood
4.1 average number of apps used
by employees for work
Source: CCS Insight Mobile Technology at Work Employee Survey 2016
@benwood
Base: All respondents using apps (518)
Q: Which of the following mobile applications (apps) do you use on a mobile device (smartphone/tablet) for work purposes?
1. Office 37%2. Adobe 30%3. Skype 28%4. Linkedin 27%5. Whatsapp 27%6. Google 25%7. Facebook 23%8. Dropbox 23%
Regular
9. Twitter 15%10. Citrix 14%11. Amazon 13%12. Lync 13%13. Concur 11%14. Rmt. Desktop 11%15. Salesforce 9%
Occasional
16. SAP 7%17. Yammer 6%18. Evernote 6%19. Box 4%20. Workday 3%21. Docusign 3%22. Jabber 2%23. Slack 2%24.Roambi 1%
Rare
@benwood
55% of employees do NOT have a
formal process for requesting apps
Source: CCS Insight Mobile Technology at Work Employee Survey 2016
@benwood
72% of employees do NOT have a
company app store
Source: CCS Insight Mobile Technology at Work Employee Survey 2016
@benwood
Education
Insurance
Logistics
and
Fulfilment
Technical and
customer
support
ConstructionArchitecture
and design
Games Video Social Travel
@benwood
Syste
ms In
teg
ratio
n
Connect
Secure
Manage
Cloud Services
Enterprise
Resources
Users and
DevicesCarriers
End-to-End Mobile IT Delivery
Multi-Network SIM
Carrier Management
Carrier Auditing
Global Public Wi-FiConnectivity
Mobile App Development
Apple MacManagement
Document Security
Roaming Cost
Control
Mobile App
Reputation
Enterprise Wireless
Identity & Access
Management
Mobile Threat
Protection
Cloud AppSecurity / Visibility
EnterpriseMobility
Management
Mobile Content Control
@benwood
Syste
ms In
teg
ratio
n
Connect
Secure
Manage
Cloud Services
Enterprise
Resources
Users and
DevicesCarriers
End-to-End Mobile IT Delivery
Multi-Network SIM
Carrier Management
Carrier Auditing
DEVICE
Global Public Wi-FiConnectivity
Mobile App Development
Document Security
Roaming Cost
Control
Mobile App
Reputation
Enterprise Wireless
Identity & Access
Management
Mobile Threat
Protection
Cloud AppSecurity / Visibility
EnterpriseMobility
Management
Apple MacManagement
Mobile Content Control
@benwood
Syste
ms In
teg
ratio
n
Connect
Secure
Manage
Cloud Services
Enterprise
Resources
Users and
DevicesCarriers
End-to-End Mobile IT Delivery
Multi-Network SIM
Carrier Management
Carrier Auditing
DEVICE CARRIER
Global Public Wi-FiConnectivity
Mobile App Development
Document Security
Roaming Cost
Control
Mobile App
Reputation
Enterprise Wireless
Identity & Access
Management
Mobile Threat
Protection
Cloud AppSecurity / Visibility
EnterpriseMobility
Management
Apple MacManagement
Mobile Content Control
@benwood
Syste
ms In
teg
ratio
n
Cloud Services
Enterprise
Resources
ConnectGlobal
Public Wi-FiConnectivity
Mobile App Development
SecureDocument Security
ManageRoaming
Cost Control
Mobile App
Reputation
Users and
DevicesCarriers
End-to-End Mobile IT Delivery
Multi-Network SIM
Carrier Management
Carrier Auditing
DEVICE CARRIER CORE
Enterprise Wireless
Identity & Access
Management
Mobile Threat
Protection
Cloud AppSecurity / Visibility
EnterpriseMobility
Management
Apple MacManagement
Mobile Content Control
@benwood
Syste
ms In
teg
ratio
n
Cloud Services
Enterprise
Resources
Connect
Secure
Manage
Users and
DevicesCarriers
End-to-End Mobile IT Delivery
Multi-Network SIM
Carrier Management
Carrier Auditing
DEVICE CARRIER CORE EXTENDED
Global Public Wi-FiConnectivity
Mobile App Development
Document Security
Roaming Cost
Control
Mobile App
Reputation
Enterprise Wireless
Identity & Access
Management
Mobile Threat
Protection
Cloud AppSecurity / Visibility
EnterpriseMobility
Management
Apple MacManagement
Mobile Content Control
@benwood
Syste
ms In
teg
ratio
n
Connect
Secure
Manage
Cloud Services
Enterprise
Resources
Users and
DevicesCarriers
End-to-End Mobile IT Delivery
Multi-Network SIM
Carrier Management
Carrier Auditing
DEVICE CARRIER EXTENDEDCORE
Global Public Wi-FiConnectivity
Mobile App Development
Document Security
Roaming Cost
Control
Mobile App
Reputation
Enterprise Wireless
Identity & Access
Management
Mobile Threat
Protection
Cloud AppSecurity / Visibility
EnterpriseMobility
Management
Apple MacManagement
Mobile Content Control
@benwood
Syste
ms In
teg
ratio
n
Connect
Secure
Manage
Cloud Services
Enterprise
Resources
Users and
DevicesCarriers
End-to-End Mobile IT Delivery
Multi-Network SIM
Carrier Management
Carrier Auditing
ONE CONTRACT | ONE HELPDESK | ONE PARTNER
ON PREMISE | IN CLOUD | FULLY MANAGED
DE
LIV
ER
Y SU
PP
OR
T
Global Public Wi-FiConnectivity
Mobile App Development
Document Security
Roaming Cost
Control
Mobile App
Reputation
Enterprise Wireless
Identity & Access
Management
Mobile Threat
Protection
Cloud AppSecurity / Visibility
EnterpriseMobility
Management
Apple MacManagement
Mobile Content Control
@benwood
Managed Mobility
Service
• EMM from MobileIron
• Endpoint Security
Enhanced by
Checkpoint Mobile
Threat Prevention
• App Reputation
checking with
Appthority
@benwood
Managed Security
Service
• SecureAuth Identity
and Access
• Netskope Cloud
Access Security
Broker
@benwood
Managed
Wireless Service
• Managed Access
Points and Switches
from Aerohive
• Optional Analytics
and Beacons from
Tamoco
@benwood
Delivered as a Managed Service
SupportDelivery
1st and 2nd
Line UK Based Helpdesk
3rd Line
Mobility Expert Support24 x 7 Global
Support
Global Delivery
in 100+ CountriesDesign and
Consultancy Services
Dedicated Delivery
Experts
Managed Mobility Managed
Security
Managed
Wireless
Mobile Billing Audit
Hosting / Deployment
Monitoring and Alerting
Reporting
24x7 Support
Provisioning
Managed Carrier Service
Roaming Cost Control
App Reputation
App Design
Mobile Threat
Site Audit / Survey
Deployment
Monitoring and Alerting
Reporting
24x7 Support
Provisioning
Rogue AP Detection
Web Content Filtering
DSL / Fibre Lines
Public Wi-Fi Hotspots
Data Analytics
Cloud Software Audit
Deployment
Monitoring and Alerting
Reporting
24x7 Support
Provisioning
Cloud Software DLP
SSO / Biometrics
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