mick say social media coaching consultant digital endorsements: making social media work for road...

Post on 16-Dec-2015

213 Views

Category:

Documents

0 Downloads

Preview:

Click to see full reader

TRANSCRIPT

Mick SaySocial Media Coaching Consultant

Digital Endorsements: making social media work for road safety

@micksaymick@micksay.com

Digital Endorsements:making social media work for road safety

@micksaymick@micksay.com

Housekeeping

Smart Phones

Get With the program !

Turn them on and Tweet !”

@micksaymick@micksay.com

Mick Say

Born: 1961 Brotton, Cleveland. UKBase: Herne, Kent

First Job: Vacuum Cleaner Salesman

Career: Field Sales Professional Field Sales Manager Sales Director Sales and Marketing Director Business Development Consultant

Business: The Online Marketing Academy Online Business Development Consultant

@micksaymick@micksay.com

Website Development

Search Engine Optimisation

Social & Digital Media Strategy

Inbound Marketing

Online Marketing Strategy

1

2

3

4

Make you look good

Get you Found

Amplify & Project

Win & retain more customers

Grow the business

@micksaymick@micksay.com

20 Years

learning

MistakesTrial & Error

@micksaymick@micksay.com

Whysocial media & digital marketing is

important for road safety organisations.

@micksaymick@micksay.com

Overwhelm low quality and potentially dangerous web content with accurate,

meaningful road safety information.

@micksaymick@micksay.com

Social Media

Social Media includes web-based and mobile technologies used to turn communication into interactive dialogue.

@micksaymick@micksay.com

Definition “Social Media”

Social Media > is a group of Internet-based applications that build on the ideological and technological foundations of Web 2.0, that allow the creation and exchange of user-generated content.

@micksaymick@micksay.com

What is Web 2.0 ?Web 1.0 =

StaticWeb 2.0 = Interactive

@micksaymick@micksay.com

Use “Social Media”

Social Media is media for social interaction as a super-set beyond social communication.

Enabled by freely accessible and scalable communication techniques which have substantially changed the way individuals, communities and organisations communicate.

@micksaymick@micksay.com

Social Media can be used to fuel interest in a product, a cause, a brand or any organisational message…

Why is Social Media Important ?

It’s the number 1 Activity on the web…

@micksaymick@micksay.com

Double edged sword which must be wielded responsibly

[ but usually isn’t! ]

@micksaymick@micksay.com

When Sir Alex told Ronaldo “Give it to Rooney”

@micksaymick@micksay.com

When the America marine was ordered to mount the camel for a positive press opportunity.

@micksaymick@micksay.com

@micksaymick@micksay.com

Love it or hate it this is the language of social media

Ordinary people at every intellectual level are given the opportunity to take a story and spin it their way.

@micksaymick@micksay.com

Tony HaywardThings could have been different…

Example of negative spinning:

When Tony Hayward said:“I’d like my life back”

@micksaymick@micksay.com

Example’s of negative spinning:

When Safety CamerasAre misrepresented !

People Don’t Understand

Social Media

Social Media ?• It’s a waist of time !• It’s a waist of resources !• It could embarrass us !• We don’t trust our staff to use it wisely ?• Our Communication policy forbids it’s use

Policy Makers

@micksaymick@micksay.com

Negative media Swamps positive media created by responsible stakeholders and budget is squandered.

As a result of Policy Maker misunderstanding

@micksaymick@micksay.com

PROOFPOLICY MAKERS

DO NOT UNDERSTANDSOCIAL MEDIA

Safety Camera

@micksaymick@micksay.com

@micksaymick@micksay.com

Traffic Enforcement Camera

@micksaymick@micksay.com

@micksaymick@micksay.com

Admirable!

@micksaymick@micksay.com

but !

@micksaymick@micksay.com

@micksaymick@micksay.com

Speed Camera

@micksaymick@micksay.com

@micksaymick@micksay.com

@micksaymick@micksay.com

@micksaymick@micksay.com

@micksaymick@micksay.com

@micksaymick@micksay.com

@micksaymick@micksay.com

@micksaymick@micksay.com

@micksaymick@micksay.com

@micksaymick@micksay.com

@micksaymick@micksay.com

@micksaymick@micksay.com

At last a positive Image……

Found on a forum with…

Lots of links and adverts for Safety Camera Detection Devices.

http://www.pocketgpsworld.com

Negative media and conversation swamp the positive

WHY ?

@micksaymick@micksay.com

People Don’t Understand

Digital Marketing

Policy Makers

“Digital Language” is a phenomenon of the “Digital Age”

@micksaymick@micksay.com

Armed with the knowledge that the majority of people search for

“Speed Cameras”

Why do we focus copy written for “Safety Cameras”

With just a little SEO copy writing and digital strategy training we can utilise both phrases without

prejudicing corporate responsibility.

@micksaymick@micksay.com

A brief history of the internet

and how it works..

Evolution

@micksaymick@micksay.com

the wwwTimBL December 1990

@micksaymick@micksay.com

1993 to 1977

@micksaymick@micksay.com

@micksaymick@micksay.com

@micksaymick@micksay.com

@micksaymick@micksay.com

How do the search engines

make sense of it all?

@micksaymick@micksay.com

When you Search for something on Google ?

@micksaymick@micksay.com

How do they find it so fast ?

@micksaymick@micksay.com

and – how do they find the right stuff ?

@micksaymick@micksay.com

World Wide Web

@micksaymick@micksay.com

SpiderGoogle Bot

Algorithm

Search EngineIndex

@micksaymick@micksay.com

A web of Pages

@micksaymick@micksay.com

Evolution

Interactive

streams of content

@micksaymick@micksay.com

A Web of Pages

A Web of Streams

Transition

@micksaymick@micksay.com

Speeds up indexing and gives relevance

to social activity.

@micksaymick@micksay.com

Posted Saturday4PM

#1 Google At 8PM

@micksaymick@micksay.com

DiscoverabilityPopulate the internet with enough content to ensure that our websites are found when consumers search

for road safety related information

“are speed cameras a stealth tax?”

@micksaymick@micksay.com

Mick Say

@micksaymick@micksay.com

Mick Say

10/10

@micksaymick@micksay.com

9/10 8/10

@micksaymick@micksay.com

10/10 9/10

@micksaymick@micksay.com

9/10 9/10

@micksaymick@micksay.com

10/10 5/10

@micksaymick@micksay.com

7/10 4/10

@micksaymick@micksay.com

Internet Marketing

Online Marketing

Digital Marketing

Social Media Marketing

Inbound Marketing

@micksaymick@micksay.com

Here’s how Inbound Marketing works:

A: Write about what people search for! … then

B: Distribute it through a wide and deep network

@micksaymick@micksay.com mick@micksay.com

Twitter

LinkedIn Ecademy

YouTube Video Road

Safety Website& blog

Twitter

Facebook Page

LinkedIn

Google +

Pinterest

YouTube

Quora

Facebook Groups

@micksaymick@micksay.com

Find all the negatives people write about

“are speed cameras a stealth tax?”

Write positively on the same title and subject matter

Feed this into your strategic plan, your content distribution roadmap.

@micksaymick@micksay.com

Website

Capture Contacts

CRM

Link Building

Twitter Productivity & Content Syndication Tools

FaceBook Pinterest LinkedInYouTube Google +

Digital Marketing Roadmap

SEO

Customers

100+ OtherSocial

Networks

Article writing on third party websites and blogs

Mobile Apps

@micksaymick@micksay.com

Use Google best practice copywriting and SEO techniques to ensure that the SPIDER

indexes your web pages meaningfully

@micksaymick@micksay.com

Road Safety

Website

@micksaymick@micksay.com

Questions ?

@micksaymick@micksay.com

Get Ready with your handsets!

10 Questions – Answer True or False

@micksaymick@micksay.com

Turn on keypad

Press down MENU button for a few seconds and the word Ready will appear.

@micksaymick@micksay.com

Q1. You have a personal Twitter account ?

@micksaymick@micksay.com

Q2. You have a personal Facebook account ?

@micksaymick@micksay.com

Q3. You have a personal LinkedIn account ?

@micksaymick@micksay.com

Q4. Your organisation has a Twitter account ?

@micksaymick@micksay.com

Q5. Your organisation has a Facebook page/group ?

@micksaymick@micksay.com

Q6. Your organisation has a LinkedIn account ?

@micksaymick@micksay.com

Q7. Your organisation has a Website ?

@micksaymick@micksay.com

Q8. Your organisation has an interactive blog ?

@micksaymick@micksay.com

Q9. Your organisation has an Google Plus account ?

@micksaymick@micksay.com

Q10. Your organisation has a dedicated social media manager ?

top related