maximizing the value of the research library (2011 ala midwinter)

Maximizing the Value of the Research Library

Getting the Library Dog to Bark

ALA Midwinter 2011

Paul BrackePurdue University Librariespbracke@purdue.edu

Susan StearnsEx Libris Groupsusan.stearns@exlibrisgroup.com

In Today’s Presentation

State of Library Assessment

Aligning with Institutional Goals

Impacting Assessment

Q&A

Average State Higher Education Appropriations

Average state Higher Education appropriations

Declines in endowment values

Schools intending to review cuts for academic support services

Expenditure Trends in ARL Libraries

1986

MaterialsSalariesOperating

Expenditure Trends in ARL Libraries

Source: ARL Statistics, Association of Research Libraries, Washington, DC

2008

Expenditure Trends in ARL Libraries1986–2008

Total Expenditures(+188%)$23,556,230

LibraryMaterials(+286%)$10,454,644

Operating (+138%)$2,649,899

CPI (+101%)

Salaries (+157%)$10,302,966

LibraryMaterials

286%

Monograph Unit Cost (+89%)

SerialExpenditures(+374%) $7,097,140

MonographExpenditures(+86%) $2,084,991

CPI (+101%)

Monograph and Serial Expenditures in ARL Libraries1986–2008

SerialExpenditures

374%

Average State Higher Education Appropriations

Percentage of Total Expenditures Spent on Electronic Resources

Average State Higher Education Appropriations

Number of Library Staff Per Student

Average State Higher Education Appropriations

Library as Percentage of University Expenditures

The Dog that Didn’t Bark

It is often the library dog that does not bark when it comes to providing clues to improving student learning or other important outcome measures. As we look to the future of our libraries, and our library systems, we want to ensure we design the barking dog into the equation.

David ShulenburgerVice President, Academic AffairsAssociation of Public and Land Grant Universities

“The Library Dog”

instrumental

inaudible

Four Metrics

Four Metrics

Four Metrics

Four Metrics

User-orientedFinance-drivenActivity-basedOutcome-oriented

User-oriented

UsersUsersGovernmentGovernment

AdministrationAdministration FacultyFaculty

Finance-driven

Cost/Benefit AnalysisPurchase ValueTime Saved

Activity-based

Input/Output Measures

Bibliographic Instruction

Course Reserves

Outcome-oriented

LearningOutcomes

ResearchOutcomes

GeneralOutcomes

i.e. Student

Enrollmenti.e.

FacultyGrants

i.e. InstitutionalReputation

$4.38in grant income

$1.00invested in the library

Who are your value

stakeholders?

Food for thoughtFood for thought

Do our tools map to what we should be measuring?

Food for thoughtFood for thought

How can next generation

library systems impact value?

Food for thoughtFood for thought

Purdue University Librariespbracke@purdue.edu

Paul Bracke

Aligning library staffing and organization with institutional goals

Assessment Strategy developmentOrganizational change

From Assessment to Organizational Change

Organizational Context

Ourselves

Challenges and Opportunities

3 Things to consider

1 2 3

State-funded

Land Grant

39,697 Students

2,763 Faculty

$327.5M in sponsored research

12 Libraries, Archives/Special Collections

Active in Information Literacy & e-Science

Active Collaborators

Faculty Status

LIBRARIES

LIBRARIES

CampusEnvironment

LibraryTrends

LibraryResources

3 Approaches to Realignment

CampusEnvironment

Parallel structure to Colleges

Revitalize Liaison Program

3 Approaches to Realignment

Two Strategic Plans over the past 5 years

LIBRARIES

Plan 1DiscoveryInterdisciplinary Research

LearningInformation Literacy

EngagementEnhanced Quality of Life

Two Strategic Plans over the past 5 years

LIBRARIES

Plan 2Launching Tomorrow’s Leaders

Discovery with Delivery

Meeting Global Challenges

LibraryTrends

Changing Information Environment

Changing Collections Priorities

3 Approaches to Realignment

How do we respond to

these trends?

Food for thoughtFood for thought

3 Approaches to Realignment

Aligning with Campus Environment

More intensive public service activities

Transformed Technical Services Work

LibraryResources

How do we balance this with current

expectations?

Food for thoughtFood for thought

How do we balance this with

fewer staff?

Food for thoughtFood for thought

Misalignment of priorities

Need more professional staff

Centralization v. De-centralization

Rethinking the Organization

Streamlining Support

Surfacing the Digital

Looking Further Forward

Technology

Reorganizations and Changing Practice

instrumental

inaudible

How can next generation

library systems impact value?

Food for thoughtFood for thought

Institution-focused ROI

Data Collection and Analytics

Data Shareability

Data Mashups

Data-driven Design

Designed to quantify costs

Use data to ensure accuracy

Separate analyses of costs

Business-focused ROI Tool

Sample ROI Analysis from Ex Libris Alma

ROI ToolAreas of Analysis

Infrastructure

Administration

Services / Workflows

Learning Impacts

Research Impacts

Providing Robust DatabX as an example

Case StudyCase StudybX improved services, reduced costsbX improved services, reduced costs

Top source of citations for scholarly content

Uniquely cites content from all publishers

Ranked by students and faculty around the world

Reduced ILL Costs

Give Users What they WantIncrease in Discovery System UsageRecognized value of recommendationsIncreased number of recommendations

Average Number of Sessions per Day

Providing Robust DataPrimo as an example

Average Length of Session

Providing Robust DataPrimo as an example

Number of Searches per Month

Primo in action

Analysis of Mandatory Reading List

Title in Set

Res

pons

e Ti

me

(sec

onds

)Primo in action

Analysis of Mandatory Reading ListTitle in Set

Pos

ition

in R

esul

t Set

(pag

e)Primo in action

Integrating Data into Workflows

The Librarian’s Dashboard

Resource Usage by Fund Overlap in New Purchases RequestTime to

Fulfillment

Digital Submissions by Department ILL Requests Converted to Purchases

Purchase

Digitize

Loan

How should we define the value

our libraries offer?

Food for thoughtFood for thought

The “research library” through history

“Library assessment” just coming into its own

Works Cited• “Expenditure Trends in ARL libraries” (Source: ARL Statistics, Association of Research Libraries,

Washington, DC)• The Value of Academic Libraries: A Comprehensive Research Review and Report prepared by Dr. Megan

Oakleaf from Syracuse University for ACRL in 2008.

Maximizing the Value of the Research Library

Getting the Library Dog to Bark

ALA Midwinter 2011

Paul BrackePurdue University Librariespbracke@purdue.edu

Susan StearnsEx Libris Groupsusan.stearns@exlibrisgroup.com