maximizing the value of the research library (2011 ala midwinter)
TRANSCRIPT
Maximizing the Value of the Research Library
Getting the Library Dog to Bark
ALA Midwinter 2011
Paul BrackePurdue University [email protected]
Susan StearnsEx Libris [email protected]
In Today’s Presentation
State of Library Assessment
Aligning with Institutional Goals
Impacting Assessment
Q&A
Average State Higher Education Appropriations
Average state Higher Education appropriations
Declines in endowment values
Schools intending to review cuts for academic support services
Expenditure Trends in ARL Libraries
1986
MaterialsSalariesOperating
Expenditure Trends in ARL Libraries
Source: ARL Statistics, Association of Research Libraries, Washington, DC
2008
Expenditure Trends in ARL Libraries1986–2008
Total Expenditures(+188%)$23,556,230
LibraryMaterials(+286%)$10,454,644
Operating (+138%)$2,649,899
CPI (+101%)
Salaries (+157%)$10,302,966
LibraryMaterials
286%
Monograph Unit Cost (+89%)
SerialExpenditures(+374%) $7,097,140
MonographExpenditures(+86%) $2,084,991
CPI (+101%)
Monograph and Serial Expenditures in ARL Libraries1986–2008
SerialExpenditures
374%
Average State Higher Education Appropriations
Percentage of Total Expenditures Spent on Electronic Resources
Average State Higher Education Appropriations
Number of Library Staff Per Student
Average State Higher Education Appropriations
Library as Percentage of University Expenditures
The Dog that Didn’t Bark
It is often the library dog that does not bark when it comes to providing clues to improving student learning or other important outcome measures. As we look to the future of our libraries, and our library systems, we want to ensure we design the barking dog into the equation.
David ShulenburgerVice President, Academic AffairsAssociation of Public and Land Grant Universities
“The Library Dog”
instrumental
inaudible
Four Metrics
Four Metrics
Four Metrics
Four Metrics
User-orientedFinance-drivenActivity-basedOutcome-oriented
User-oriented
UsersUsersGovernmentGovernment
AdministrationAdministration FacultyFaculty
Finance-driven
Cost/Benefit AnalysisPurchase ValueTime Saved
Activity-based
Input/Output Measures
Bibliographic Instruction
Course Reserves
Outcome-oriented
LearningOutcomes
ResearchOutcomes
GeneralOutcomes
i.e. Student
Enrollmenti.e.
FacultyGrants
i.e. InstitutionalReputation
$4.38in grant income
$1.00invested in the library
Who are your value
stakeholders?
Food for thoughtFood for thought
Do our tools map to what we should be measuring?
Food for thoughtFood for thought
How can next generation
library systems impact value?
Food for thoughtFood for thought
Purdue University [email protected]
Paul Bracke
Aligning library staffing and organization with institutional goals
Assessment Strategy developmentOrganizational change
From Assessment to Organizational Change
Organizational Context
Ourselves
Challenges and Opportunities
3 Things to consider
1 2 3
State-funded
Land Grant
39,697 Students
2,763 Faculty
$327.5M in sponsored research
12 Libraries, Archives/Special Collections
Active in Information Literacy & e-Science
Active Collaborators
Faculty Status
LIBRARIES
LIBRARIES
CampusEnvironment
LibraryTrends
LibraryResources
3 Approaches to Realignment
CampusEnvironment
Parallel structure to Colleges
Revitalize Liaison Program
3 Approaches to Realignment
Two Strategic Plans over the past 5 years
LIBRARIES
Plan 1DiscoveryInterdisciplinary Research
LearningInformation Literacy
EngagementEnhanced Quality of Life
Two Strategic Plans over the past 5 years
LIBRARIES
Plan 2Launching Tomorrow’s Leaders
Discovery with Delivery
Meeting Global Challenges
LibraryTrends
Changing Information Environment
Changing Collections Priorities
3 Approaches to Realignment
How do we respond to
these trends?
Food for thoughtFood for thought
3 Approaches to Realignment
Aligning with Campus Environment
More intensive public service activities
Transformed Technical Services Work
LibraryResources
How do we balance this with current
expectations?
Food for thoughtFood for thought
How do we balance this with
fewer staff?
Food for thoughtFood for thought
Misalignment of priorities
Need more professional staff
Centralization v. De-centralization
Rethinking the Organization
Streamlining Support
Surfacing the Digital
Looking Further Forward
Technology
Reorganizations and Changing Practice
instrumental
inaudible
How can next generation
library systems impact value?
Food for thoughtFood for thought
Institution-focused ROI
Data Collection and Analytics
Data Shareability
Data Mashups
Data-driven Design
Designed to quantify costs
Use data to ensure accuracy
Separate analyses of costs
Business-focused ROI Tool
Sample ROI Analysis from Ex Libris Alma
ROI ToolAreas of Analysis
Infrastructure
Administration
Services / Workflows
Learning Impacts
Research Impacts
Providing Robust DatabX as an example
Case StudyCase StudybX improved services, reduced costsbX improved services, reduced costs
Top source of citations for scholarly content
Uniquely cites content from all publishers
Ranked by students and faculty around the world
Reduced ILL Costs
Give Users What they WantIncrease in Discovery System UsageRecognized value of recommendationsIncreased number of recommendations
Average Number of Sessions per Day
Providing Robust DataPrimo as an example
Average Length of Session
Providing Robust DataPrimo as an example
Number of Searches per Month
Primo in action
Analysis of Mandatory Reading List
Title in Set
Res
pons
e Ti
me
(sec
onds
)Primo in action
Analysis of Mandatory Reading ListTitle in Set
Pos
ition
in R
esul
t Set
(pag
e)Primo in action
Integrating Data into Workflows
The Librarian’s Dashboard
Resource Usage by Fund Overlap in New Purchases RequestTime to
Fulfillment
Digital Submissions by Department ILL Requests Converted to Purchases
Purchase
Digitize
Loan
How should we define the value
our libraries offer?
Food for thoughtFood for thought
The “research library” through history
“Library assessment” just coming into its own
Works Cited• “Expenditure Trends in ARL libraries” (Source: ARL Statistics, Association of Research Libraries,
Washington, DC)• The Value of Academic Libraries: A Comprehensive Research Review and Report prepared by Dr. Megan
Oakleaf from Syracuse University for ACRL in 2008.
Maximizing the Value of the Research Library
Getting the Library Dog to Bark
ALA Midwinter 2011
Paul BrackePurdue University [email protected]
Susan StearnsEx Libris [email protected]