matthew lawson - one way or another - managing support for partners and overseas campuses

Matthew Lawson

Assistant Director,

Library & Student Support,

Middlesex University

One way or another : managing support for collaborative partners and overseas campuses

Partnerships around the world

Four international campuses

MAURITIUS

DUBAI

LONDON

MALTA

• Library not involved in discussions

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• Lack of clarity about library services offered

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Problems with past practice

• Library access offered to partners on an individual basis

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What to do?

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Electronic resources

• Publishers didn’t understand collaborative partners• Discussions were time consuming and complex• Attitude differed by publisher and type of collaboration

Mapping access

Other services available

• Library can also offer: Reference access to our libraries Borrowing Inter library loans Expertise from staff Computer access

Types of partnership

Joint & Franchised:

Validated:

But there are exceptions…

Overseas campuses: it varies

Menu of services

Working with the University

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Once we were clear of the limitations then had to explain to University-

• There may be costs involved• We needed to be involved at an early stage• Consistent message from all University staff

Collaboration

Consistent messages

Expert Library staff

Working with CAP

Working with Schools

Too many cooks?

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• Expertise spread amongst several staff• Time consuming• Easy to lose track of projects

• We needed a specialist who can concentrate on only this work

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Transnational Libraries Liaison Manager

Any questions?

Matthew Lawson

m.lawson@mdx.ac.uk

020 8411 4126