marketing your baseball team: social media, qr codes and, mobile

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interlinkONE CMO Jason Pinto presented at the 2011 South Atlantic League Fall Conference.The topic was "Marketing Your Baseball Team: Social Media, QR Codes and, Mobile".During the presentation, Jason discussed technologies, tools, and tips to help organizations better reach their prospects and customers.

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Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.1

Copyright © 2010 Grow Socially, Inc. All Rights Reserved.

Social Media, QR Codes and, Mobile Marketing

Jason Pinto

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Who Am I

@JasonPinto

CMO,

interlinkONE

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Who Helps Pay My Bills

Grow Socially, Inc. Online Marketing Agency

interlinkONEMarketing Software

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Yes, I am from Boston.

7 wins, 20 losses

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Why the September Slide?

Photo Credit: http://elliotvredenburg.com/storage/we-want-beer.jpg

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Social Media’s Impact

#OccupyFenway

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Today’s Overview

► Social Networking► QR Codes and Mobile► Final Thoughts and Q & A

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

SOCIAL NETWORKING

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Why Be There?

► 800 Million Users on Facebook

NOTE: As of September 2011

► 300 Million Users on Twitter

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Why Be There? (More Stats)

► 36+ Hours of Video Uploaded to YouTube every minute (#2 search engine)

► 50 million users on Google+ in 3 months

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Why We Want it to Succeed

Source: http://darmano.typepad.com/logic_emotion/2007/11/from-friend-to-.html

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

When Social Media Fails

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

The First Step to Success Is…

► Start with a Plan► Address Goals► Make a Schedule► Know What You

Want to Do

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Know Your Audience

► Who Are They?

► How Do They Use Social Media?

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Expo Event8AM-6PM

Send out flyers to clients

Announce on website

Email eNewsletter (Announce)

Tell colleagues you’re attending

Send thank you cards

Enter new contacts in CRM

Mail -Monthly Newsletter

Phone Calls

Marketing Calendar

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Expo Event8AM-6PM

Send out flyers to clients

Announce on website

Email eNewsletter (Announce)

Tell colleagues you’re attending

Send thank you cards

Enter new contacts in CRM

Mail -Monthly Newsletter

Create Post, Link back to website

Announce on &

Comment on event’s page

Connect with Keynote Speakers on

Join in on event’s hashtag

Share speaking presentation on

Friend new contacts on

Share event article on

Share event article on

Announce booth # with video post

Follow-Up with Post & Post Pictures

Marketing Calendar

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

A Social Media Tactic To Avoid

► To Shout… and Not Listen

Photo Credit: http://www.flickr.com/photos/mbecher/6111432155/sizes/m/in/photostream/

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

How Can You Find Your Fans?

http://Search.Twitter.com

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

The Results: Your Social Fanbase

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

How to Capitalize on Social Chatter

► Engage & Encourage! Reply to Those Tweets

► Add Them to Your CRM System

► Treat Them Uniquely

Photo Credit: http://www.flickr.com/photos/jjprojects/3193869838/sizes/m/in/photostream/

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Creating an Offline Space for Social

► Created special section in ballpark

► Invitation-Only Now

► Waiting List of 200

► Creating Brand Ambassadors

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Use Social to Gain Feedback

► Game-time moves► Promotional Ideas► Food/Beer Options

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Social Media Check-Up

http://www.flickr.com/photos/teegardin/5547069087/sizes/m/in/photostream/

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

1. Full Banner

2. Custom Tabs?

3. Likes (25 need to claim branding)

4. Humanize Brand

5. Link Shorteners

6. Consistency? Plan?

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

1. Custom Background

2. BIO = Keywords = Search Engine Opt.

3. Follow Prospects

4. Consistency?

5. Link Shorteners?

6. Hashtags?

7. Photo Gallery?

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Promote Your Social Pages

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Measure Website Activity

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

QR CODES AND MOBILE

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Making Print Interactive

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Why QR Codes?

http://blog.nielsen.com/nielsenwire/?p=28790

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

July 2011 Statistics

58% of Americans between the ages of 25 and 34 now own a smartphone.

68% of smartphone owners access the internet/email on their handheld daily.Source: http://pewresearch.org/pubs/2054/smartphone-ownership-demographics-iphone-blackberry-android

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Knowledge is Spreading

► “Almost half of all smartphones have downloaded an app capable of scanning a QR code”

Source: InternetRetailer.com: http://ilnk.me/9c89

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Example:

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

QR Codes Pointing to Mobile Video

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Case Study: Contest

•137 visited•31% via QR

•108 responded•24% via QR

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

How Can You Capitalize

Follow Best Practices…

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Shorten the URL!

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Provide Clear Directions

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Cut Down on the Egg Nog

http://www.flickr.com/photos/random_j/1126645979/sizes/m/in/photostream/

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Mobilize Your Content

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Track, Measure, Test

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

You Can Customize The Look

How? Go to: http://ilnk.me/QRPattern

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Mobile Commerce

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Mobile Payments

Start with a cup of Coffee!

•Get a Starbucks Gift Card

•Download the Starbucks Mobile Card app

•Input your Gift Card #...

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Mobile Commerce: Easy Way to Start

Get it Free at SquareUp.com

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Near Field Communications (NFC)

► Tap and Connect

► Still need: greater adoption by hardware in US

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Mobile + Social

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Mobile + Social

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Ideas for Rewards

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.52

FINAL THOUGHTS

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Social Media and Mobile Are About:

► Community► Conversation► Networking► Relevancy► Relationships► Customer Service► Immediate Information

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Fundamentals for all Networks

1. Build your network

2. Engage with the network you have built

3. Be relevant

4. Be consistent

5. Track and analyze “If Manny Can Do It”

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Wrap Up

► Start with a Plan

► Incorporate Social Media Into All Channels

► Mobile = Now

► Measure the Results!

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.56

Q & A

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Contact Me

jasonp@interlinkONE.com

Twitter.com/JasonPinto

interlinkONE.com

GrowSocially.com

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.

Products and Services To Help You!

► http://iFlyMobi.com - Build Mobile Websites

► http://QReateAndTrack.com – QR Code Creation, Management, & Tracking

► http://GrowSocially.com – Online Marketing Agency – SEO, Social, Websites

Questions or Comments?Phone 1.800.948.0113Email Support@GrowSocially.com

Copyright © 2011 Grow Socially, Inc. All Rights Reserved.59

THANK YOU!

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