managinginahybrid environment - cisco · andrew buss consulting manager, idc europe –dc...
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Managing in a Hybrid EnvironmentHosts
Scot Gardner, Vice President, Global Service Provider Sales, EMEA & Russia
Aarti Gurnani, Lead Consultant, Global Service Provider, Cisco Consulting Services
© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22
Guest Speakers
• Andrew BussConsulting Manager
IDC Europe – DC Infrastructure and Client Devices
• Max FeneckDirector – Global Strategic Alliances
Sungard Availability Services
3© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Where would you rate your organisation on its transformation journey?
4© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
How do you see your role evolving in the near term?Broker of IT Services or Chief Digital Officer?
Or both?
5© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
How much visibility do you have today today:
Over your corporate data? Over apps in use by your business?Of your users and their usage patterns?
6© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
What do you need from your IT Service Providers and Technology Vendors to support & accelerate your journey to Hybrid IT?
Coping with disruption in the digital economy
IT’s changing role in the era of the 3rd Platform
Andrew BussConsulting Manager, IDC Europe – DC Infrastructure and Client Devices
abuss@idc.com
Cisco CIO Summit – Hamburg – 4th March 2015
9
20%
40%
40%
42%
33%
25%
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 10
2012
Business Influence in IT Purchasing
2016
IT
Line of Business -
Influence
Line of Business
– Direct Control
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
Top-Line CIO Priorities"Our strategy going forward is simple. First, end-to-end process simplification. Second, reinvest the savings into growth."
(UK-based financial services group)
"Our IS organisation has to do three things: innovate, accelerate and simplify."
(Global pharmaceutical company)
"The key words are: simplification, acceleration, innovation and information security." (Global automotive related manufacturer)
Source: 2013 Enterprise CIO Survey
11
Bu s i n e s s I n n o v a t i o nE f fe c t iv e p a r tn e r s h i p b e t w e e n bu s i n e s sa n d I T a r ou n d 3 r d P l a t f o r mi m p l e m e n t a t i o n s a l l o w s o r g a n iz a t i o nt o ou t p a c e c o m p e t i t o r s t h r ou g h t h eu s e o f 3 r d P l a t f o r m2 n d P l a t f o r m I TU n c o o r d i n a t e d e f f o r t s b e t w e e nbu s i n e s s a n d I T a r o u n d 3 r d P l a t f o r mi m p l e m e n t a t i o n s ; l i m i t e d p r o g r e s st o w a r d 3 r d P l a t f o r m a d o p t i o nC o r e I TN o e f f o r t b e t w e e n b u s i n e s s a n d I T t oc o o r d i n a t e o r i n c o r p o r a t e 3 r d P l a t f o r mt e c h n o l o g y
3 r d P l a t f o r m I TC o o r d i n a t e d e f f o r t s b e t w e e n bu s i n e s sa n d I T a r o u n d 3 r d P l a t f o r mi m p l e m e n t a t i on a l l o w o r g a n iz a t i on t ok e e p p a c e w i t h p e e r s i n 3 r d P l a t f o r ma d o p t i o n
Bu s i n e s s T r a n s f o r m a t i o nH i g h l y o r c h e s t r a t e d i n t e r a c t i o nb e t w e e n bu s i n e s s a n d I T a r ou n d 3 r dP l a t f o r m i m p l e m e n t a t i o n s, e n a b l i n g aw o r l d- c l a s s o r g a n iz a t i on w i t h l a s t i n gc o m p e t i t i v e a d v a n t a g e d r iv e n b y 3 r dP l a t f o r m t r a n s f o r m a t i o n a n d a no r g a n iz a t i o n t h a t h a s e m b r a c e d i t.2 n d P l a t f o r m I TU n c o o r d i n a t e d e f f o r t s b e t w e e nbu s i n e s s a n d I T a r o u n d 3 r d P l a t f o r mi m p l e m e n t a t i o n s ; l i m i t e d p r o g r e s st o w a r d 3 r d P l a t f o r m a d o p t i o n
Bu s i n e s s I n n o v a t i o nE f fe c t iv e p a r tn e r s h i p b e t w e e n bu s i n e s sa n d I T a r ou n d 3 r d P l a t f o r mi m p l e m e n t a t i o n s a l l o w s o r g a n iz a t i o nt o ou t p a c e c o m p e t i t o r s t h r ou g h t h eu s e o f 3 r d P l a t f o r m
Source: IDC, Enterprise IT Transformation Maturity Model, 2014
C o r e I TN o e f f o r t b e t w e e n b u s i n e s s a n d I T t oc o o r d i n a t e o r i n c o r p o r a t e 3 r d P l a t f o r mt e c h n o l o g y
3 r d P l a t f o r m I TC o o r d i n a t e d e f f o r t s b e t w e e n bu s i n e s sa n d I T a r o u n d 3 r d P l a t f o r mi m p l e m e n t a t i on a l l o w o r g a n iz a t i on t ok e e p p a c e w i t h p e e r s i n 3 r d P l a t f o r ma d o p t i o n
Bu s i n e s s T r a n s f o r m a t i o nH i g h l y o r c h e s t r a t e d i n t e r a c t i o nb e t w e e n bu s i n e s s a n d I T a r ou n d 3 r dP l a t f o r m i m p l e m e n t a t i o n s, e n a b l i n g aw o r l d- c l a s s o r g a n iz a t i on w i t h l a s t i n gc o m p e t i t i v e a d v a n t a g e d r iv e n b y 3 r dP l a t f o r m t r a n s f o r m a t i o n a n d a no r g a n iz a t i o n t h a t h a s e m b r a c e d i t.
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 12
Bu s i n e s s I n n o v a t i o nE f fe c t iv e p a r tn e r s h i p b e t w e e n bu s i n e s sa n d I T a r ou n d 3 r d P l a t f o r mi m p l e m e n t a t i o n s a l l o w s o r g a n iz a t i o nt o ou t p a c e c o m p e t i t o r s t h r ou g h t h eu s e o f 3 r d P l a t f o r m2 n d P l a t f o r m I TU n c o o r d i n a t e d e f f o r t s b e t w e e nbu s i n e s s a n d I T a r o u n d 3 r d P l a t f o r mi m p l e m e n t a t i o n s ; l i m i t e d p r o g r e s st o w a r d 3 r d P l a t f o r m a d o p t i o nC o r e I TN o e f f o r t b e t w e e n b u s i n e s s a n d I T t oc o o r d i n a t e o r i n c o r p o r a t e 3 r d P l a t f o r mt e c h n o l o g y
3 r d P l a t f o r m I TC o o r d i n a t e d e f f o r t s b e t w e e n bu s i n e s sa n d I T a r o u n d 3 r d P l a t f o r mi m p l e m e n t a t i on a l l o w o r g a n iz a t i on t ok e e p p a c e w i t h p e e r s i n 3 r d P l a t f o r ma d o p t i o n
Bu s i n e s s T r a n s f o r m a t i o nH i g h l y o r c h e s t r a t e d i n t e r a c t i o nb e t w e e n bu s i n e s s a n d I T a r ou n d 3 r dP l a t f o r m i m p l e m e n t a t i o n s, e n a b l i n g aw o r l d- c l a s s o r g a n iz a t i on w i t h l a s t i n gc o m p e t i t i v e a d v a n t a g e d r iv e n b y 3 r dP l a t f o r m t r a n s f o r m a t i o n a n d a no r g a n iz a t i o n t h a t h a s e m b r a c e d i t.
2nd PlatformIT
Source: IDC's Enterprise IT Transformation Maturity Model Benchmark Study, May 2014. n=243
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 13
Bu s i n e s s I n n o v a t i o nE f fe c t iv e p a r tn e r s h i p b e t w e e n bu s i n e s sa n d I T a r ou n d 3 r d P l a t f o r mi m p l e m e n t a t i o n s a l l o w s o r g a n iz a t i o nt o ou t p a c e c o m p e t i t o r s t h r ou g h t h eu s e o f 3 r d P l a t f o r m2 n d P l a t f o r m I TU n c o o r d i n a t e d e f f o r t s b e t w e e nbu s i n e s s a n d I T a r o u n d 3 r d P l a t f o r mi m p l e m e n t a t i o n s ; l i m i t e d p r o g r e s st o w a r d 3 r d P l a t f o r m a d o p t i o nC o r e I TN o e f f o r t b e t w e e n b u s i n e s s a n d I T t oc o o r d i n a t e o r i n c o r p o r a t e 3 r d P l a t f o r mt e c h n o l o g y
3 r d P l a t f o r m I TC o o r d i n a t e d e f f o r t s b e t w e e n bu s i n e s sa n d I T a r o u n d 3 r d P l a t f o r mi m p l e m e n t a t i on a l l o w o r g a n iz a t i on t ok e e p p a c e w i t h p e e r s i n 3 r d P l a t f o r ma d o p t i o n
Bu s i n e s s T r a n s f o r m a t i o nH i g h l y o r c h e s t r a t e d i n t e r a c t i o nb e t w e e n bu s i n e s s a n d I T a r ou n d 3 r dP l a t f o r m i m p l e m e n t a t i o n s, e n a b l i n g aw o r l d- c l a s s o r g a n iz a t i on w i t h l a s t i n gc o m p e t i t i v e a d v a n t a g e d r iv e n b y 3 r dP l a t f o r m t r a n s f o r m a t i o n a n d a no r g a n iz a t i o n t h a t h a s e m b r a c e d i t.
2nd PlatformIT
3rd PlatformIT
Source: IDC's Enterprise IT Transformation Maturity Model Benchmark Study, May 2014. n=243
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 14
Bu s i n e s s I n n o v a t i o nE f fe c t iv e p a r tn e r s h i p b e t w e e n bu s i n e s sa n d I T a r ou n d 3 r d P l a t f o r mi m p l e m e n t a t i o n s a l l o w s o r g a n iz a t i o nt o ou t p a c e c o m p e t i t o r s t h r ou g h t h eu s e o f 3 r d P l a t f o r m2 n d P l a t f o r m I TU n c o o r d i n a t e d e f f o r t s b e t w e e nbu s i n e s s a n d I T a r o u n d 3 r d P l a t f o r mi m p l e m e n t a t i o n s ; l i m i t e d p r o g r e s st o w a r d 3 r d P l a t f o r m a d o p t i o nC o r e I TN o e f f o r t b e t w e e n b u s i n e s s a n d I T t oc o o r d i n a t e o r i n c o r p o r a t e 3 r d P l a t f o r mt e c h n o l o g y
3 r d P l a t f o r m I TC o o r d i n a t e d e f f o r t s b e t w e e n bu s i n e s sa n d I T a r o u n d 3 r d P l a t f o r mi m p l e m e n t a t i on a l l o w o r g a n iz a t i on t ok e e p p a c e w i t h p e e r s i n 3 r d P l a t f o r ma d o p t i o n
Bu s i n e s s T r a n s f o r m a t i o nH i g h l y o r c h e s t r a t e d i n t e r a c t i o nb e t w e e n bu s i n e s s a n d I T a r ou n d 3 r dP l a t f o r m i m p l e m e n t a t i o n s, e n a b l i n g aw o r l d- c l a s s o r g a n iz a t i on w i t h l a s t i n gc o m p e t i t i v e a d v a n t a g e d r iv e n b y 3 r dP l a t f o r m t r a n s f o r m a t i o n a n d a no r g a n iz a t i o n t h a t h a s e m b r a c e d i t.
n d r d2nd PlatformIT
3rd PlatformIT
Source: IDC's Enterprise IT Transformation Maturity Model Benchmark Study, May 2014. n=243
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 15
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 16
Millions of Users
Thousands of Apps
Hundreds of Millions of Users
Tens of Thousandsof Apps
Billionsof Users
Millionsof Apps
Trillionsof “Things”
Business Objective:
Better customer insights to
create new products and
services
17
Cloud
Social
Business
Big Data/
Analytics
Mobility
Business Objective:
Greater Collaboration and
Better Customer Engagement
Business Objective:
Workforce productivity and
better customer engagement
Business Objective:
An optimized infrastructure
that supports greater flexibility
and collaboration across a
global operation
What Cloud?
18
0.00
5.00
10.00
15.00
20.00
25.00
30.00
2012 2013 2014 2015 2016 2017 2018
IaaS Storage
IaaS Servers
PaaS
SaaS Infrastructure Applications
SaaS LoB Applications
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
New Priorities in a Fast Shifting World
20
2010 2015
3x
2010 2015
6x
2010 2015
2x
2010 2015
2x
MORE
DEVICES
MORE
DATA
MORE
APPLICATIONS
MORE
USERS
CloudMobility
Big Data/
AnalyticsSocial
Business
21
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 22
2nd platform
3rd platform
Public
Private
Hybrid
Pure-play
Apps
IT services
Network
Social
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 23
Telcos
xSPs
Cloud Providers
Tech vendors
Enterprise
Mid-market
SMB
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 24
Telcos
xSPs
Cloud Providers
Tech vendors
Enterprise
Mid-market
SMB
© IDC Visit us at IDC.com and follow us on Twitter: @IDC 25
Telcos
xSPs
Cloud Providers
Tech vendors
Enterprise
Mid-market
SMB
Managing in a Hybrid Environment
Scot Gardner, Global Service Provider Sales, Cisco
Aarti Gurnani, Cisco Consulting Services
Andy Buss, IDC Europe
Max Feneck, Sungard Availability Systems
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