managing investigations managing sexual exploitation and abuse investigations

Managing Sexual Exploitation and Abuse Investigations

By the end of this unit, you will be able to:

b) Identify the key responsibilities of managing investigations

a) Access key tools and resource materials to assist in managing investigations

MANAGEMENT RESPONSIBILITIES: THE

ABCS OF INVESTIGATIONS

Management Responsibility

to address SEA

Code of Conduct

Training & Supervisio

n

Complaints Mechanism

sInvestigati

ons

Creating a Culture of Safety

The ABCs of Investigations

OutcomeSubstantiated/ Unsubstantiated Program/ practice issue

InvestigationInitial investigation Management plan Appoint investigation team

COMPLAINT RECEIVEDAppropriate manager is responsible

Complaints MechanismCommunity-based Confidential

Code of ConductAll staff trained All staff sign code

IASC Six Core Principles

IASC Model Complaints and Investigation Procedures and Guidance Related to

Sexual Abuse and Exploitation

Task WorksheetInvestigation Planning Tool

Summary of Possible Outcomes

KEY ISSUES FOR MANAGING

INVESTIGATIONS

General Guidance for Managing an Investigation

• Know the procedures yourself• Have a written plan

• Check the plan with investigation colleagues and your manager – remember the need for confidentiality

• Be alert to unforeseen difficulties and be prepared to manage and resolve issues

• Ensure that investigators know and follow procedures throughout

Investigation Management Plan:Key Issues • Ensuring support to possible victims and

witnesses, including the immediate safety of victims

• Confidentiality and information-sharing

• Skills matching• Staff safety and support,

including the accused person• Media

Investigation Management Plan:Key Issues • Integrity and thoroughness of the investigation• Inter-agency management• Resources – financial, human,

other• Supervising recording of information

and review processes and reporting

• Reviewing the investigation process and the investigation report

Investigation Management Plan• Develop a written plan• Use the tools and guides that are available– Task Worksheet – Investigation Planning Tool– Building Safer Organisations Guidelines:

Receiving and Investigating Allegations of Abuse and Exploitation by Humanitarian Workers

MANAGEMENT RESPONSIBILITIES:

CREATING A CULTURE OF SAFETY

Review

Management Responsibility

to address SEA

Code of Conduct

Training & Supervisio

n

Complaints Mechanism

sInvestigati

ons

Managers are responsible to…• Ensure all staff are aware of responsibilities and

code of conduct

• Identify how staff and beneficiaries can access complaint mechanisms

• Support any investigation

• Consider national authorities (if criminal)

• Understand local attitudes toward SEA

• Know local systems and services for victims/ complainants

A Culture of Safety• A code of conduct

• “Whistle blowing” (speak-out) policies

• Clear investigation procedures

A Culture of Safety• Training and implementation of procedures

• Transparency and openness

• Policies on confidentiality

A Culture of Safety

• Policies on the responsibilities of organizations and individuals

• Acknowledging to beneficiaries our accountability on these issues

PROPERTIES

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“You don't have to be great to get started, but you have to get started to be great.”

-Les Brown