luis ramos resume 1.docx-2 2

Luis Ramos 236 Woodbine Street, Brooklyn NY 11221

Cell: 917-379-0120 - louramos33@gmail.com

Professional Overview Highly diligent, responsive, and results-oriented Office Management professional with over 10 years of experience in thelegal field seeking a comparable and challenging role within the industry. Self-motivated leaderships style with strong attention to detail, deadline driven and a positive attitude. Outstanding interpersonal, time-management andcommunication skills. Bi-lingual in English and Spanish, both written and verbal. Proficient in Microsoft Office Suite,Word, Excel, Outlook and Internet Research.

Summary of Skills Management of Personal Resources Conflict Resolution SkillsLeadership & Development Critical Thinking SkillsCustomer Relations & Satisfaction Time Management SkillsLogistics & Operations

Work Experience Duplicating OperatorApril 2015 to CurrentKramer Levine Naftalis & Frankel LLP - New York, New York*Performs high volume copy request, all binding and finishing works.*Maintains daily meter and service logs.*Performs daily maintenance on copiers to make sure they are working properly.*Call customer service for copier problems.*Deliver time-sensitive documents to attorneys.*Re-stock office supplies for department.*Proficient with Xerox and Canon copiers.*Handle incoming calls involving specific copy request. Assistant to Mailroom Supervisor January 2004 to March 2015 Wolf Haldenstein Adler Freeman & Herz LLP - New York, New York *Perform clerical duties for major law firm compromised of 140 employees including approx. 70 attorneys.*Entrusted with managing and delivering highly confidential / sensitive material for closings and other meetings as wellas for handling financial payments, receipts, and bank deposits amounting to $1mm.*Sort and distribute mail, faxes, and courier delivers to firm staff daily.*Ensure Office supplies are distributed and that sufficient inventory is maintained.*Process and deliver print / copy materials, including all binding jobs for attorneys.*Troubleshoot Xerox machine malfunctions and liaise with service repair technicians.

Education General AcademicsGrover Cleveland High School - Ridgewod, NY