legaltech® new york january 29 – 31, 2013 ilta law department peer group technology trends in...

LegalTech® New York January 29 – 31, 2013

ILTA Law Department Peer Group

Technology Trends in Corporate Legal

1.30.2013

Our Panel

Eyal Iffergan, Hyperion Global Partners

Rajan Gupta, Qualcomm

Mike Russell, Liberty Mutual Insurance

Mark Harrington, Guidance Software Inc.

Moderator: Ralph Schroeder, Hyperion Research

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Peer Group Benchmarking

Hyperion Research conducted a benchmarking study focused on gaining insights to a range of topics and issues currently facing General Counsel and law department management. The five core areas covered included:

• Organization and reporting structures;• Current trends in service delivery approaches;• The emergence of new service delivery models;• The use of outside counsel, LPO and other legal service

providers; and • Information technology and systems

Our study results have helped shape today’s discussion; the full report can be downloaded at www.hgpresearch.com. Enter the code: LegalTechNY2013

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Today’s Discussion Topics

Dynamic Sourcing:Creating a Multi-Source Enabled Environment

Legal Metrics:Defining Success Beyond Spend Management

Legal as a Business Function:The Evolving Role of Corporate Legal

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Dynamic Sourcing:Creating a Multi-Source Enabled Environment

5

New Sourcing Approaches

6

Shared Services Model Legal Process Outsourcing

No Shared Services

Evaluated

Implemented

No LPO

Project Based LPO

Programmatic LPO

Important Technology Enablers

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Implemented DMS Implemented Multi-Source Tools

…No DMS

…Shared Directories

…Full DMS51%

22%

27%

25%

40%

30%

25%

…eWork Rooms

…Workflow / BPM

…Messaging / Presence

…Video Conferencing

57%…Scanning / RMS

Challenges to ECM

LegalTech® New York January 30 – February 1, 2012

Legal Metrics:Defining Success Beyond Spend Management

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Performance Reporting

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Areas of Performance Measuring Reporting Lines for Legal Metrics

Legal Spend

Case Load / Utilization

Quality / Outcomes

CxO Level

General Counsel

Senior Attorneys

32%

98%

65%

95%

40%

98%

Staff Attorneys

70%

Achieving Effective Reporting

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1 Lack of Well-Defined Metrics 75%

2 Lack of Information or Data 54%

3 Lack of Tools 53%

4 Lack of Training or Skills Sets 41%

5 Lack of Management Interest 21%

Rate Major Impediments to Reporting Reporting Tools

Excel Only 30%

Reporting Tool 45%

E-Billing Systems 80%

Matter Management 40%

BI Analytics 30%

Enterprise Finance 35%

Legal as a Business Function:The Evolving Role of Corporate Legal

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Structure of Legal Function

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Assigned to Business

Pool of Resources

Hybrid Approach

How are Attorneys Allocated

60%

How is Legal Function Organized

Centralized

25%

BusinessUnit

15%

Hybrid

Mobility Rapidly Emerging

LegalTech® New York January 30 – February 1, 2012

Evaluate Microsoft 8 for MobilityChallenges to Mobility

Investment Levels in Legal Technology

15Investment Level

Thank You!

Additional Information: ralph@hgpresearch.com

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