legaltech® new york january 29 – 31, 2013 ilta law department peer group technology trends in...
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LegalTech® New York January 29 – 31, 2013
ILTA Law Department Peer Group
Technology Trends in Corporate Legal
1.30.2013
Our Panel
Eyal Iffergan, Hyperion Global Partners
Rajan Gupta, Qualcomm
Mike Russell, Liberty Mutual Insurance
Mark Harrington, Guidance Software Inc.
Moderator: Ralph Schroeder, Hyperion Research
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Peer Group Benchmarking
Hyperion Research conducted a benchmarking study focused on gaining insights to a range of topics and issues currently facing General Counsel and law department management. The five core areas covered included:
• Organization and reporting structures;• Current trends in service delivery approaches;• The emergence of new service delivery models;• The use of outside counsel, LPO and other legal service
providers; and • Information technology and systems
Our study results have helped shape today’s discussion; the full report can be downloaded at www.hgpresearch.com. Enter the code: LegalTechNY2013
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Today’s Discussion Topics
Dynamic Sourcing:Creating a Multi-Source Enabled Environment
Legal Metrics:Defining Success Beyond Spend Management
Legal as a Business Function:The Evolving Role of Corporate Legal
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Dynamic Sourcing:Creating a Multi-Source Enabled Environment
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New Sourcing Approaches
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Shared Services Model Legal Process Outsourcing
No Shared Services
Evaluated
Implemented
No LPO
Project Based LPO
Programmatic LPO
Important Technology Enablers
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Implemented DMS Implemented Multi-Source Tools
…No DMS
…Shared Directories
…Full DMS51%
22%
27%
25%
40%
30%
25%
…eWork Rooms
…Workflow / BPM
…Messaging / Presence
…Video Conferencing
57%…Scanning / RMS
Challenges to ECM
LegalTech® New York January 30 – February 1, 2012
Legal Metrics:Defining Success Beyond Spend Management
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Performance Reporting
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Areas of Performance Measuring Reporting Lines for Legal Metrics
Legal Spend
Case Load / Utilization
Quality / Outcomes
CxO Level
General Counsel
Senior Attorneys
32%
98%
65%
95%
40%
98%
Staff Attorneys
70%
Achieving Effective Reporting
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1 Lack of Well-Defined Metrics 75%
2 Lack of Information or Data 54%
3 Lack of Tools 53%
4 Lack of Training or Skills Sets 41%
5 Lack of Management Interest 21%
Rate Major Impediments to Reporting Reporting Tools
Excel Only 30%
Reporting Tool 45%
E-Billing Systems 80%
Matter Management 40%
BI Analytics 30%
Enterprise Finance 35%
Legal as a Business Function:The Evolving Role of Corporate Legal
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Structure of Legal Function
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Assigned to Business
Pool of Resources
Hybrid Approach
How are Attorneys Allocated
60%
How is Legal Function Organized
Centralized
25%
BusinessUnit
15%
Hybrid
Mobility Rapidly Emerging
LegalTech® New York January 30 – February 1, 2012
Evaluate Microsoft 8 for MobilityChallenges to Mobility
Investment Levels in Legal Technology
15Investment Level
