learning services professional standards and ethos guidelines

Learning Services Professional Standards and Ethos Guidelines

Office Policy

Learning Service staff respect and consider their colleagues, and focus

upon creating a professional working environment.

Offices are often used for meetings with other staff or students and must also

reflect a professional image.

Meal breaks should be taken away from the office.

HR recommend at least 1/2 hour away from the desk.

Please ensure you eat your food during this time.

Hot food to be eaten in staff rooms, cafes or canteen areas

NOT in offices.

Only in exceptional circumstances should COLD food be eaten at desks, perhaps when taken as part of a working lunch but not at public service areas.

Staff should be extremely careful when carrying hot drinks and should minimise

carrying them around buildings. Hot drinks should not be carried from one

building to another. Tripping while carrying half a pint of hot liquid can have serious repercussions

Any personal work should be done in your own time .

Any materials used including printing/photocopying must be paid

for

All staff should be familiar with

and comply with the college’s acceptable use policy of telephones which can be

found at

http://193.62.8.237/polproc/personn -employee relations

In addition staff should never unplug or switch off the telephone

ringer

Please make sure you respond to e-mails in a timely and

professional manner

If you require to work undisturbed divert your calls to an agreed recipient

In shared offices if a telephone is ringing and the member of staff is

absent colleagues should answer the call and leave a message.

Telephones should not be left to ring.

All staff should be familiar with and comply with the college’s acceptable

use policy for use of the internet.http//193.62.8.237/bns/strapropoli/AUP.htm

In addition staff should only be browsing for personal use in their own

time.

Playing of games on any PC is not acceptable

Playing of radios, CDs etc. is not acceptable unless directly related

to work

When headphones should be worn

An exception would be the MediaTech repair workbench when

items are being tested

Keep social chatting to minimum

Keep social chatting to a minimum

Office Tidiness/Security

All staff should have a secure place for valuables and coat hooks

Work areas should be kept tidy.Boxes equipment etc. should not be

left on the floor.

In addition staff working between buildings should have access to a

secure locker and a convenient coat hook.

Care should be taken not to disclose door numbers to

non-Learning Services staff

Personal alarms should be available to all late night staff.

Out of hours working:All staff to comply with the College

policy

Staff must comply with security policies when staying late.

Smoking: All staff must comply with the College

policy. A copy of the policy can be found on the intranet at

http://193.62.8.237/polproc/personn/ -employee relations

Learning Services staff are also requested not smoke at front doors

of Learning Services buildings