leading with influence_skye

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A guide to leading with influence

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Leading with In f luence

Characteristics of a…

Hard-hearted narcissist

Treated loyal employees like garbage Uncharitable

Ran roughshod over his people

Walter Isaacson on Steve Jobs – Apple [Biography] Published in the The Wall Street Journal March 31,2012

“Most readers come away stunned at how much of a

jerk the guy was.” David Weidner (Wall Street Journal)

on the Biography of Steve Jobs

2

Successful and Famous Business Leader

Who Are These People?

Darwin Smith

Colman M. Mockler

George Cain

Charles R. Walgreen III

Alan L. Wurtzel

Kimberly-Clark (1971-1991)

Gillette (1975-1991)

Abbott Laboratories (1958-1999)

Walgreens (1975-2000)

Circuit City (1972-1986)

3

Level 5 Leadership …

Professional Will

• Creates superb results, a clear catalyst in the transition from good to great.

• Demonstrates an unwavering resolve to do whatever must be done to produce the best long-term results, no matter how difficult.

• Sets the standard of building an enduring great company; will settle for nothing less.

• Looks in the mirror, not out the window, to apportion responsibility for poor results, never blaming other people, external factors, or bad luck.

Personal Humility

• Demonstrates a compelling modesty, shunning public adulation; never boastful.

• Acts with quiet, calm determination; relies principally on inspired standards, not inspiring charisma, to motivate.

• Channels ambition into the company, not the self; sets up successors for even greater success in the next generation.

• Looks out the window, not in the mirror, to apportion credit for the success of the company—to other people, external factors, and good luck.

The Two Sides of Level 5 Leadership

4

Do You Have to Be a “Jerk” to Be a Highly Successful Leader?

Question

Leadership Is Easy…

Tough decisions

Managing change Motivating employees

Delivering results

Improving performance

Strategic focus

Balance – Company & People

…Until It’s Difficult

6

Leadership: the art of getting someone else to do something you want done because he wants to do it.

Dwight D. Eisenhower

The process of social influence in which one person can enlist the aid and support of others in the accomplishment of a common task, objective, or goal.

Definition: Leadership

#1 Leadership Differentiator

THE ABILITY TO

INFLUENCE OTHERS

8

9

Influential Leadership Skills

Inspirational

Presence

Awareness

Collaborative

Trustworthy

What is common to each of these skills?

10

5 Elements of Influential Communication

1. Self-awareness

2. Effective listening 3. Understanding your audience

4. Clearly articulating your point of view or message

5. Achieving a mutually positive outcome

The greatest leaders are like the best conductors: they reach beyond the notes to reach the magic in the players.

Blaine Lee

Awareness

The powerful mental state from which we can

respond rather than react

Emotional Resilience

12

What is Listening?

DEFINITION:

Listening is the ability to accurately perceive a message conveyed by

another person.

NO Really…

14

Knowing Your Audience

Source material: Inscape Publishing, Inc.

Articulating Your Message

The Communication Rule

Words =

Tone =

Body Language =

55% 38%

7%

17

Mutually Beneficial Outcome

Summary A leader leads by example, whether he intends to or not.

Anonymous

1. Be aware of your leadership style

2. Listening for meaning

3. Understand your audience

4. Communicate with more than just your words

5. Seek to understand – then to be understood

Thank You for Your Time!

DAVID LIDDELL 603.881.9999

dliddell@skye-solutions.com

www.skye-solutions.com

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