kanban cadences & information flow

@lki_jlrCopyright Lean Kanban Inc.janice@leankanban.com

Kanban Cadences & Information Flow

Introduction

Kanban is a way to organize and manage work

How does Kanban work?

Techniques to apply includeWIP limitsClass of serviceCapacity allocationDecoupled commitmentReversible commitment System LiquidityFlow EfficiencyBottleneck managementDependency managementVariability type managementmore++

ESP Management System

ESP coordinates strategic initiatives with current capability to deliver

Elements of Enterprise Services Planning

What are the activities of ESP Cadences Information Flow?

Treat each service separatelyDe

ObservedCapability

ESP Feedback Loops

Scaling Principles

1. Scale out in a service-oriented fashion one service at a time2. Design each kanban system from first principles using STATIK, do not

attempt to design a grand solution at enterprise scale

3. Use the Kanban Cadences as the management system that enables balance, leading to better enterprise services delivery.

StrategyReview

RiskReview

Monthly

ServiceDeliveryReview

Bi-WeeklyQuarterly

KanbanMeeting

OperationsReview

Monthly

Replenishment/Commitment

Meeting

Weekly

DeliveryPlanningMeeting

Per delivery cadence

change change

change

change change

change

infoinfo

change info

Kanban CadencesDoing things better

Focus on Service Delivery

Doing the

right things

Getting things done!

StrategyReview

RiskReview

Monthly

ServiceDeliveryReview

Bi-WeeklyQuarterly

KanbanMeeting

OperationsReview

Monthly

Replenishment/Commitment

Meeting

Weekly

DeliveryPlanningMeeting

Per delivery cadence

change change

change

change change

change

infoinfo

change info

Kanban Cadences

Focus on Service Delivery

Improvement/Evolutionary Set

Service Delivery Set

Flow of Information and Change

changeinfo

Roles Are Emerging In Kanban & ESPReady

forEngin-eering

Comm-itted

4 Ongoing

Development

Testing

Verification3

Commitment point

Requi-rementsAnalysis

2412 -

RiskAnalysis

4824 -

Poolof

Service Delivery ManagerService Request Manager

Discarded

OReject

Marshals Options Manages Flow

The 7 Kanban Cadences

Caution!

Getting Things Done:The Service Delivery Meetings

Replenishment Meeting

[Daily] Kanban Meeting

Kanban Meeting

Delivery Planning Meeting

TestReady

Forecast tickets completed for delivery

Discarded

IdeasDev

Ready5

Ongoing

Development Testing

Done3 35

UATDeliveryReady

∞ ∞

100% confidence

70+% confidence

TestReady

Boost class of service on marginal tickets to ensure delivery

Discarded

IdeasDev

Ready5

Ongoing

Development Testing

Done3 35

UATDeliveryReady

∞ ∞

100% confidence

Fixed date CoS provides 100%

confidence

Delivery Planning Daily Kanban Meeting

Doing the Right Things andDoing Things Right:

The Improvement Set

Strategy Review

Strategy Review, example

Service Delivery Review

Service Delivery Review, example

Operations Review

Risk Review

Risk Review example

Risk Review

Risk Review, continued

What do you do with the insights from Kanban Cadences?

Pain point identified: Do you know what to do?

Do you know techniques to improve?

Enterprise Services Planning 5-day Class https://improuv.com/kanban/schulung/enterprise-services-planning-program

ESP 5-Day Training Class – class at your location-- info@leankanban.com --

Enterprise Services Planning Executive Summitesp.leankanban.com

Kanban Leadership Retreatconf.leankanban.com/retreat

Thank you!

kanban cadences & information flow

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