job interview

Group 7_ Tut 1 FB9Group 7_ Tut 1 FB9Nguyễn Kim DungNguyễn Kim Dung

Huỳnh Hải YếnHuỳnh Hải YếnLương Thị HữuLương Thị Hữu

Nguyễn Đào Quỳnh AnhNguyễn Đào Quỳnh Anh

http://www.youtube.com/

watch?v=oYZEYsOeRDM

OutlineOutlineO IntroductionIntroductionO BodyBody

Common problemsCommon problems

PreparationPreparation

The actual interviewThe actual interview

Post interviewPost interviewO ConluclusionConluclusion

A mutual A mutual explorationexploration

are looking for are looking for information to information to determine if you determine if you

can docan do the job the job

are looking for are looking for information to information to determine if you determine if you

want to workwant to work

for the company for the company (positive from you, (positive from you, not bị động, so, not bị động, so, think that: think that: interview is a two interview is a two way exploration, way exploration, not come here and not come here and try to satisfy them)try to satisfy them)

EmployersEmployers YouYou

Can not Can not articulatearticulateStrengthsStrengths

& Weaknesses& Weaknesses

Lack Lack knowledge knowledge

about about interview interview mannersmanners

Fail to Fail to connect connect

oneself to the oneself to the job offeredjob offered

Lack Lack information information

about about company, job, company, job,

employeremployer

Common Common ProblemsProblems

Careerbuilder.com – survey Jan 12Careerbuilder.com – survey Jan 12thth 2011: 2011:

2,400 employers shared the 2,400 employers shared the most common most common mistakesmistakes candidates made during an candidates made during an

interviewinterview

Common Common ProblemsProblems

Not providing specific answers – 35 %Not providing specific answers – 35 %

Not asking good questions – 32 %Not asking good questions – 32 %

Use cellsUse cells71%71%

Dress wronglyDress wrongly69%69%

Appear Appear disinteresteddisinterested

69%69%

BadmouthBadmouth63%63%

Be arrogantBe arrogant66%66%

Three stages to Three stages to interviewinterview

PreparationPreparation

The actual interviewThe actual interview

Post interview (follow up)Post interview (follow up)

1

2

3

O BEFORE BEFORE THE THE

INTERVIEWINTERVIEW

Company

History

Structure

Culture

Mission, objective, goals

Product lines & services

Recent developments

Position

The requirements

The competition

Salary range

PreparatioPreparationn

O Assess yourselfAssess yourselfO Strengths/WeaknessesStrengths/WeaknessesO Accomplishments/Accomplishments/

AchievementsAchievementsO Qualifications/SkillsQualifications/SkillsO Academic PreparationAcademic PreparationO ValuesValuesO Short/Long Term GoalsShort/Long Term Goals

PracticePracticePracticePracticePracticePractice

Review Review possible possible questionsquestions

Practice your Practice your presentation & presentation & deliverydelivery

Consider conducting Consider conducting a mock interview in a mock interview in the Office of Career the Office of Career ServicesServices

Extra copies of your resumeExtra copies of your resume

113

44

55

2

What to What to bring bring alongalong

ReferencesReferences

Copies of your transcriptCopies of your transcript

Supporting materialSupporting material

Pen and notepadPen and notepad

To show you’re To show you’re prepared prepared and serious and serious

about getting about getting the jobthe job

3322

BE ON TIME!BE ON TIME!O10 minutes early10 minutes early

O Drive to the location Drive to the location of the interview a day of the interview a day or so before → or so before → familiarize yourself familiarize yourself with where you are with where you are goinggoing

O DURING DURING THE THE

INTERVIEWINTERVIEW

O Make the First 10 Minutes CountMake the First 10 Minutes Count→ Set the tone of the entire interview.

Make sure that tone works to your advantage State everything as a positive & display genuine enthusiasm

→ You’re interested, energetic and confident.

O Interviewers evaluate you on your Interviewers evaluate you on your appearance

communications skillsattitude, enthusiasmtechnical knowledgeknowledge about their company ability to do the job

Making a Good Making a Good ImpressionImpression

Making a Good Making a Good ImpressionImpression

oFirm handshakeFirm handshakeO Eye contactEye contactO Smile, be friendlySmile, be friendlyO Actively listenActively listenO Obtain the interviewers name and use itObtain the interviewers name and use itO Establish rapport and show respectEstablish rapport and show respectO Be aware of your posture and body Be aware of your posture and body languagelanguageO Sit straight upSit straight upO Sit still in your seat, avoid fidgeting and Sit still in your seat, avoid fidgeting and slouchingslouching

OThinkThink before answering questions; before answering questions; ask for clarification, if necessaryask for clarification, if necessary

OGo Go straightstraight to the point to the pointOLinkLink your skills, qualifications and your skills, qualifications and

experiences to the positionexperiences to the positionOBe Be specificspecific—give results, specific —give results, specific

examples whenever possibleexamples whenever possibleOUse good Use good grammargrammar and good and good

dictiondiction. . OSay “yes”, not “yeah.” Don’t fill Say “yes”, not “yeah.” Don’t fill

pauses with “um,” uh” or “ah”. Don’t pauses with “um,” uh” or “ah”. Don’t punctuate sentences with “you punctuate sentences with “you know”, “like”, “see” or “okay”know”, “like”, “see” or “okay”

LoudlyLoudly ClearlyClearly SlowlySlowly

The RuleGOLDEN

SpeakSpeakSpeakSpeak

O Use verbs in Use verbs in active tenseactive tense, not passive tense., not passive tense.O Use verbs that convey Use verbs that convey powerpower and and actionaction..O Use verbs to accurately describe what you have Use verbs to accurately describe what you have

done on the job.done on the job.O Use adjectives & adverbs sparingly, but when you Use adjectives & adverbs sparingly, but when you

use them, use them well.use them, use them well.O Use nouns that are as specific and as descriptive as Use nouns that are as specific and as descriptive as

possible.possible.O Use numbers whenever possible.Use numbers whenever possible.O Never lie! It IS NOT worth it. It WILL catch up with Never lie! It IS NOT worth it. It WILL catch up with

youyou.

Use Use Power wordsPower words

Use Use Power wordsPower words

O abateO abolishO accelerateO accomplishO achieveO actively participateO administerO advanceO advisedO aggressively analyzedO applyO assumed a key roleO authorO automatO buidO HireO coachO co-developedO codirectedO co-foundedO collectedO co-managed

O communicateO completedO computerizedO conceptualizedO conductedO consolidatedO containedO contractedO contributedO controlledO convincedO coordinatedO cost effectively

createdO critiquedO cutO dealt effectivelyO decreasedO definedO deliveredO designedO developedO directed

O doubledO earnedO eliminatedO emphasizedO enforcedO establishedO evaluatedO exceededO executedO exercisedO expandedO expeditedO facilitatedO filledO focusedO formulatedO fosteredO founded

O gainedO generatedO ground-breakingO headed upO helpedO identifiedO implementedO improvedO increasedO initiatedO innovatedO institutedO instructedO integratedO interviewedO introducedO investigatedO lecturedO ledO leveragedO maintainedO managedO marketed

O profitablyO project

managedO promotedO proposedO prospectedO protectedO providedO publishedO quadrupledO rankedO receivedO RecommendedO recruitedO reducedO removedO renegotiatedO replacedO researchedO resolvedO RestoredO restructuredO reversedO satisfied

O motivatedO negotiatedO orchestratedO organizedO outmaneuvere

dO overcameO oversawO penetratedO performedO permittedO persuadedO plannedO played a key

roleO positionedO preparedO presentedO preventedO produced

O scheduledO scoped outO selectedO self-financedO set upO solvedO staffedO streamlinedO substitutedO supervisedO taughtO tightenedO took the lead inO trainedO tripledO troubleshootedO turned aroundO upgradedO yielded

The Ten Most The Ten Most Frequently Asked Frequently Asked

Interview QuestionsInterview Questions

The Ten Most The Ten Most Frequently Asked Frequently Asked

Interview QuestionsInterview Questions1.1. Why don’t you tell me about Why don’t you tell me about

yourself?yourself?

2.2. Why should I hire you?Why should I hire you?

3.3. What are your major strengths?What are your major strengths?

4.4. What are your major weaknesses?What are your major weaknesses?

5.5. What sort of pay do you expect to What sort of pay do you expect to receive?receive?

6.6. How does your previous experience How does your previous experience relate to the job we have here?relate to the job we have here?

The Ten Most The Ten Most Frequently Asked Frequently Asked

Interview QuestionsInterview Questions

The Ten Most The Ten Most Frequently Asked Frequently Asked

Interview QuestionsInterview Questions7.7. What are your plans for the future?What are your plans for the future?

8.8. What will your former employers What will your former employers say about you?say about you?

9.9. Why are you looking for this sort of Why are you looking for this sort of position, and why here?position, and why here?

10.10. Why don’t you tell me about your Why don’t you tell me about your personal situation?personal situation?

Discussion

Find the hidden meaning of interview questions

When the employer When the employer says…says…

He/she is really asking…He/she is really asking…

1. Tell me about yourself

2. Why are you interested in this job?

3. What are your strengths?

4. What are your weaknesses?

5. Give me 2 reasons why I should hire you

- What kind of person are you? - Are you going to fit into this company?- Are you just looking for any job or are you interested in this field?- How well do you manage yourself?- How well do you manage your work with others?- What should I be concerned about?- How would you like to grow personally?- Are you confident? Can you sell yourself?

1. TELL ME ABOUT YOURSELF?1. TELL ME ABOUT YOURSELF?

O The interviewer wants you to:

Highlight and summarize your background (education, training, experience) as it relates to the job.

O The interviewer will learn:

• how well you’ve matched yourself to the job.

• how effectively you organize, summarize and anticipate what she/he needs to know about you.

• how well you communicate.

Be Prepared for Behavior-based Questions!

Be Prepared for Behavior-based Questions!

O Describe a time when you were faced with problems or stresses at work that tested your coping skills. What did you do?

O Give an example of a time when you had to be relatively quick in coming to a decision.

O Give me an example of an important goal you had to set and tell me about your progress in reaching that goal.

O Give me an example of a problem you faced on the job, and tell me how you solved it.

O Tell me about a situation in the past year in which you had to deal with a very upset customer or co-worker.

to RESPONSE well to RESPONSE well

O Be specific, not general or vague!O Don’t describe how you would behave.

Describe how you DID behave.If you later decided you should have behaved differently, explain this → how well you learnt

O Present concrete examplesO Quantify your achievementsO Emphasize resultsO Link your experience to the job

O Be positiveO Be enthusiasticO Sell yourselfO Always keep in mind the interviewer’s

needs and interestsO Show motivation to fit in, grow with the

company and make a real contributionO Ask yourself: “What can I do for them

and how can I be of value?”And most importantly, BE YOURSELF

POINTS TO REMEMBERPOINTS TO REMEMBER

Ask questions!Ask questions!→ Reinforce your interest in the job→ Decide if the position and company are a good fit for you

O What will be my responsibilities?O Where will I fit into the overall organizational structure?O Who will I report to?O Who will report to me?O How experienced are they?O What level of performance do you expect from me?O Who are your customers?O Where is the company going? Upwards? Expansion

plans?O What are the chances of advancement/promotion in this

position? When?O Will travelling be required in this position?O Will relocation be required now or in the future?O What training do you provide?Not the kinds of question like: If I am hired, when Not the kinds of question like: If I am hired, when

will I start?will I start?

At the close of the At the close of the interview…interview…

At the close of the At the close of the interview…interview…

O Summarize your strengths that apply to the position

O Summarize what points you like about the position and the company

O Ask what the next step will be—timeline for making a decision

O Give a firm handshake and smileO Thank the interviewer First and last impressions count!

INTERVIEW DONT’S…INTERVIEW DONT’S…INTERVIEW DONT’S…INTERVIEW DONT’S…

O Don’t make negative comments about previous employers, company (or others).

INTERVIEW DONT’S…INTERVIEW DONT’S…INTERVIEW DONT’S…INTERVIEW DONT’S…

O Don’t treat the interview casually, as if you are just shopping around or doing the interview for practice.

INTERVIEW DONT’S…INTERVIEW DONT’S…INTERVIEW DONT’S…INTERVIEW DONT’S…

O Don’t give the impression you are only interested in salary.

INTERVIEW DONT’S…INTERVIEW DONT’S…INTERVIEW DONT’S…INTERVIEW DONT’S…

O Don’t chew gum or smell like smoke, drink.

O Turn cell phone off & Don’t take cell phone calls during an interview

INTERVIEW DONT’S…INTERVIEW DONT’S…INTERVIEW DONT’S…INTERVIEW DONT’S…

O AFTER AFTER THE THE

INTERVIEWINTERVIEW

O Send a thank you letter—within 24 hrs → reiterate your interest in the company/position(Handwritten letters: more personal than

email)O Review the interview → what to improve uponO Contact the interviewer within 10 - 14 days to

inquire about the status of your application

Your Name Your Address Your City, State, Zip Code Your Phone Number Your Email Date

Name Title Organization Address City, State, Zip Code

Dear Mr./Ms. Last Name: Thank you for taking the time out of your busy schedule to talk to me about the Senior Programmer Analyst position with XXX Company. I appreciate your time and consideration in interviewing me for this position.After speaking with you and the group, I believe that I would be a perfect candidate for this position, offering the quick learning and adaptability that is needed for a diversified position. In addition to my enthusiasm for performing well, I would bring the technical and analytical skills necessary to get the job done.I am very interested in working for you and look forward to hearing from you once the final decisions are made regarding this position. Please feel free to contact me at anytime if further information is needed. My cell phone number is (555) 111-1111. Thank you again for your time and consideration. Sincerely,

Your Signature Your Typed Name

I. Materials

& Methods

Panel interview

Phone interview

Other forms of interviewsOther forms of interviews

Group interview

O How you reactO Whether you help or hinder the

group to reach goalO How you take critismO Whether you take on leadershipO How you plan & control the

meetingO How good you’re at degelating

tasks

Group interviewGroup interview