insulate, moderate & generate - by ted miller, e.on
Post on 16-Jan-2015
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Monday 10 April 2023
Insulate, Moderate, Generate:A new Energy skills framework
The landscape is Changing…
10 April 2023, E.ON, Page 2
Customers need to…
‘Insulate, Moderate, Generate’
‘Fabric First, Not Fabric Only’
10 April 2023, E.ON, Page 3
…this requires new and different skills…
…and our skills framework does not yet represent this…
All within an Energy Companies landscape
Energy Advice & Assessme
nt
MeteringMicro-
generation
Insulation Service & Sales
Engineering
10 April 2023, E.ON, Page 4
…presenting challenges we need to tackle together…
Skills
Customer Confidenc
e
Entry Points
Pathways
Changing Job Roles
Multi-skilling
Maintaining
Standards
Accreditation
10 April 2023, E.ON, Page 5
Green Deal
Awareness Qualificati
onAward
Green Deal
Awareness Qualificati
onCertificate
Green Deal
Awareness Qualificati
onDiploma
Customer service
Micro CHHP
Installer
Heat Pump Installer
Solar Thermal InstallerSMART Meter
Installer
Solar PVTechnician
Installer
Maintenance / Breakdown
Installer
Maintenance / Breakdown
Installer
Maintenance / Breakdown
Duel Fuel Installer
Electrician
Gas Engine
er
Plumber
External Wall
InsulationTechnician
Cavity Wall
TechnicianLoft
Insulation technician
Energy Industry
Awareness
Energy Efficiency
Advice
Supervisor / Team
LeaderDomest
ic System Design
Commercial System
Design
Business Development
Manager
Non Dom Energy Assesor
Project Manager
Sales
Domestic
Energy Assess
or
Account Manage
r
…a more flexible matrix is needed…
Green Deal Awareness
QualificationAward
Green Deal Awareness
QualificationCertificate
Green Deal Awareness
QualificationDiploma
Energy Industry Awareness
Energy Efficiency Advice
Green Deal Awareness
QualificationAward
Green Deal Awareness
QualificationCertificate
Green Deal Awareness
QualificationDiploma
Energy Awareness
Energy Efficiency
Customer Service
Micro CHHP Installer
Heat Pump Installer
Solar Thermal Installer
SMART Meter
Installer
Solar PVTechnician
External Wall
InsulationTechnician
Cavity Wall Technician
Loft Insulation technician
Sales
Installer
Maintenance / Breakdown
Duel Fuel Installer
Installer
Maintenance / Breakdown
Installer
Maintenance / Breakdown
Energy Advisors
Micro CHHP Installer
Heat Pump Installer
Solar Thermal Installer
SMART Meter
Installer
Solar PVTechnician
External Wall
InsulationTechnician
Cavity Wall Technician
Loft Insulation technician
Home Energy
Consultant
Installer
Maintenance / Breakdown
Duel Fuel Installer
Installer
Maintenance / Breakdown
Installer
Maintenance / Breakdown
Plumber
Energy Assess
or
Gas Engine
er
Electrician
Domestic
System Design
Account
Manager
Supervisor/
Team Leader
Non-Dom Energy
Assessor
Commercial System Design
Business Development
Manager
Project Manager
Employers need to show leadership…
• Employer Ownership of Skills• Engagement & Collaboration• Clear Expectations and Demand
10 April 2023, E.ON, Page 10
…and skills organisations need to respond…
• Flexibility & pace• Engagement & Collaboration• Fresh thinking
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