innovations for citizen engagement in fragile states

Innovation for Citizen Engagement in Fragile States Enhance Transparency and Citizen Engagement for Better Results

Bjorn-Soren GiglerInnovations in Governance Team World Bank Institute

May 1, 2013 bgigler@worldbank.org

www.maps.worldbank.org www.openaidmap.org

• Poverty targeting: inequalities within fragile states; high levels of extreme poverty in fragile regions

• Aid Effectiveness: High aid dependency; lack of aid transparency, donor coordination & alignment

• Accountability Challenge: to increase accountability and responsiveness of Governments & donors

• Delivery of Public Services: to empower citizens and CSOs to provide direct feedback on development outcomes

• Capacity Development: to strengthen institutions and human capabilities of poor communities

Key development challenges in fragile states

Participatory, Collaborative, Results FocusedTowards an Open Development Approach

1) Are we targeting the poorest regions within a country?

www. maps.worldbank.org

2)Multi-dimensional poverty- Synergies between different sectors?

www. maps.worldbank.org

II) Open Aid Partnership Enhance aid transparency for improved effectiveness

www. openaidmap.org

Partnership with UN (OCHA) WB and USAID projects

Public Expenditures Feedback Loop

Nepal- Moving beyond Aid to Public Expenditures

Assets Verification in Afghanistan Asset Verification in Afghanistan

III) Results Platform : Global Reach- Local Solutions

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On Track: Citizen Feedback

Provide information on performance

Reflect citizen voice in policymaking

Know choices and influence change

To improvequality of service

Informed Decision Makers

ResponsiveProviders

EmpoweredPeople

OnTrack – Why: Closing the feedback loop

Local Level Citizen Feedback “heat map”

Project-Level Results Data

Citizen feedback on sub-projects

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On Track: ACTIVITY Level

Different feedback types (Suggestions, Problems, Stories)

Multiple feedback submission channels

Map, activity overview, local

contacts

Stories and Comments from the community

On Track: ACTIVITY Level

Different feedback types (Suggestions, Problems, Stories)

Multiple feedback submission channels

Map, activity overview, local

contacts

Stories and Comments from the community

Sub project level feedback

Empowered Citizens