incontact, avaya, zendesk,8x8 | company showdown

inContact: Competitive Intelligence Report

inContact Competitors:Avaya, Zendesk, 8x8December 2015

INCONTACT COMPETITORS

FOUNDING TIMELINE 2 of 11

1987 2007

1987

1997 2007

2000

INCONTACT COMPETITORS

LOCATION 3 of 11

SANTA CLARA

SAN JOSE

SAN FRANCISCO

SALT LAKE CITY

INCONTACT COMPETITORS

FACEBOOK FOLLOWERS 4 of 11

TOTAL FACEBOOK FOLLOWERSCOMPANY

47,908

32,455

8,244

2,363

INCONTACT COMPETITORS

TWITTER FOLLOWERS 5 of 11

TOTAL TWITTER FOLLOWERSCOMPANY

65,091

29,036

6,287

3,589

INCONTACT COMPETITORS

OWLER FOLLOWERS 6 of 11

TOTAL OWLER FOLLOWERSCOMPANY

638

512

507

356

INCONTACT COMPETITORS

BATTLE OF THE CEOs 7 of 10

CEO/TITLE CEO RATINGCOMPANY

Mikkel SvaneFounder & CEO

Vikram VermaCEO

Kevin KennedyPresident & CEO

Paul JarmanCEO

84%

61%

45%

72%

INCONTACT COMPETITORS

WEBSITE SCREENGRABS

8 of 11

INCONTACT COMPETITORS

NEWS ARTICLES 9 of 11

TOTAL NEWS ARTICLES, DECEMBER 2015COMPANY

197

182

159

113

INCONTACT COMPETITORS

BLOG POSTS 10 of 11

TOTAL BLOG POSTS, Q3 2015COMPANY

90

44

20

0

INCONTACT COMPETITORS

ACQUISITIONS 11 of 11

ACQUISITIONS MADE, Q3 2015COMPANY

17

5

2

2

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