hp managed print services (mps) combines innovative ...hp managed print services (mps) combines...
Post on 31-Jul-2020
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HP Managed Print Services (MPS) combines innovative hardware, software, and services to help organizations harness the power of information within their printing environment. HP’s printer security services are especially comprehensive. The industry’s most respected third-party analysts continue to distinguish HP as a leader in MPS. Each year, HP receives high marks from Gartner, IDC,
Quocirca, and others, recognizing its investments in innovative technologies, infrastructure, and partnerships.
HiTouch Business Services has been invited to serve as one of 14 organizations on HP’s Managed Print Services Advisory Council.
Managed print services goes beyond the replenishment of toner and a number to call if and when
there’s a problem. A full-service option also will include the right-sizing of the fleet, improved
allocation of resources, optimization of equipment, reduced burden on IT, standardization of
technology, and more. This proactive approach will not only save you money—it also will allow you to
focus resources on advancing your operations rather than maintaining your printer fleet.
Success in business requires staying ahead of the curve, being proactive about efficiencies,
performance, and potential issues.
Managed Print Services is a nationwide offering of ITSimplify,
the technology division of HiTouch Business Services.
Read on to learn the ways Managed Print Services can benefit your organization immediately. As you
do, keep in mind that ITSimplify, part of the HiTouch Business Services family, offers nationwide reach,
established OEM partnerships, certification by numerous vendors including HP and Xerox, and a variety of
options to meet your unique office needs—no matter how large or small.
Here are six reasons your organization should implement a managed print program.
What could be simpler than that?
Managed print services across the country
For more information contact Marc Sutter at 407.319.4301 or email MSutter@Hitouchservices.com.
HP and the HP Logo are registered trademarks that belong to Hewlett-Packard
Development Company, L.P., and along with images, are used here with permission.
Managed Print Services programs deliver:
a proven reduction not only in the cost of your print supplies, but also the overall cost of running your print fleet.
• Our established relationships with OEM vendors allow for program discounts and
contract pricing that can be passed on directly to our clients. This savings can be up to
30% of a company’s OEM print supply costs.
• Assessment of your fleet can uncover hidden costs and inefficiencies, from extraneous
legacy equipment to employee downtime in maintaining disparate machines.
• Online reports for total cost of ownership, fleet changes, utilization, and right-size
optimization ensure your company’s hard-earned dollars are spent in the most
effective way possible.
We guarantee a 10% cost reduction of your monthly printing
supply purchases, and we’ll write a check upfront to prove it.
proven savings – up to 30% reduction in costs on OEM supplies
A printer is no longer just a printer. Advances in technology have resulted in higher quality and greater
efficiency in document production. Managed Print Services matches the
latest technology to the task that is right for your work.
• We offer an advanced, cloud-based
application suite for assessment,
monitoring, issue alerts, data
analysis, service and supply
fulfillment, reporting,
and ongoing optimization.
• We provide Level 1 and Level 2
help desk services including
ticketing system integration with
web-based legacy systems.
• Our clients see up to 70% of
equipment issue notices resolved
without any downtime. Conversely,
virtually 100% of undetected issues
lead to downtime. MPS delivers
a first-time resolution to major
printer system issues in
98% of cases.
• Updating and/or replacing legacy
systems can lead to greater
efficiencies in output, improved
sustainability, and energy savings.
active monitoring virtually eliminates downtime
For more information contact Marc Sutter at 407.319.4301 or email MSutter@Hitouchservices.com.
Keeping track of supplies manually can waste time, money, and opportunities, especially when disparate equipment is involved. Managed Print Services automates supply
fulfillment ensuring that the supplies needed to keep everything moving are where
they’re supposed to be, when they’re supposed to be there.
• Just-in-time delivery of supplies directly to the employees who load them reduces
storage costs and shrinkage due to loss, theft, and expiration. Our clients have reduced
their inventories by up to 20%.
• We offer top-quality print supplies and parts fulfillment, including OEM and compatible
cartridges from multiple brands of printers and multifunction peripheral devices.
• We provide vendor-neutral hardware acquisition.
• We’ve eliminated the need for supply chain ordering across multiple departments,
reducing the number of supply purchase orders per year.
automated print supplies eliminates supply management issues
The office printer can be much like the office coffee pot; everyone expects great output without having to put anything in.
Managed Print Services optimizes the print fleet, ensuring the right equipment
is ready and in the right place, no matter what the need. In addition, recent
advances in technology allow clients to reduce volume and consumption of
supplies and energy in innovative ways.
• We offer automatic document capture and routing, rules-based printing, secure
smartphone printing, and other advances that alleviate employee headaches. Job routing
can even send large print jobs to devices that operate at a lower cost per page.
• Our proactive service error monitoring and analysis helps predict and uncover problems
before they lead to employee and equipment downtime.
• Reports are easily accessible online to ensure the savings and efficiencies continue.
increased productivity by matching the right equipment to the task, optimization of workflows, refined device utilization, and rules-based printing
For more information contact Marc Sutter at 407.319.4301 or email MSutter@Hitouchservices.com.
A company with five printers may not have the same needs as one with 500—but that doesn’t mean there aren’t similarities.
• We employ more than 20 types of
managed print services programs,
allowing us to create individualized,
relevant solutions for our clients.
• We offer flexible options for leasing,
billing, supplies, services, and support.
• Our solutions work systems already in
place to ensure a seamless integration
of print capabilities.
• Managed print services agreements
are available for companies of all
sizes based on proven results; we
guarantee a 10% reduction in your
monthly printing supply costs no
matter how many machines are in
your fleet.
Regardless the size of the business,
Managed Print Services can design
an agreement with the same end goals
in mind: improved efficiency, greater
productivity, and cost savings.
advanced IT support services free up limited in-house resources for enterprise-advancing projects
As a member of the highly respected HiTouch Business Services family,
ITSimplify delivers Managed Print Services backed by longstanding experience across a nationwide
service area offering proven assessment, hardware deployment, triage, and repair services.
• We offer a highly skilled support team whenever there’s a need,
including Level 1 and Level 2 triage and more advanced
IT support services.
• We are an HP Managed Print Advanced Specialist partner,
as well as an accredited print services provider for Xerox and
other OEMs. MPS staff specialists receive advanced training
related to the products we offer—so you don’t have to.
• HiTouch is one of just 14 companies nationwide asked to sit on
the HP Managed Print Services Advisory Council.
For more information contact Marc Sutter at 407.319.4301 or email MSutter@Hitouchservices.com.
nationwide view and management control over your print environment
savingsThe right managed print services partnership can bring savings of up to 30% on OEM supplies. In addition, a thorough assessment of the company’s legacy printers, scanners, fax machines, and other related equipment can uncover redundancies, unnecessary expenditures, and the loss of time and productivity related to disparate supplies and upkeep.
improvements in performanceUpdating and standardizing systems using the latest technology can have a measurable impact on sustainability, document security, cost efficiency, energy usage, print quality, data reporting, and waste reduction. It also will reduce equipment downtime due to reactive maintenance, wear and tear, and lack of institutional knowledge in “fixing” a problem.
management of suppliesThe automatic reporting capabilities of managed print services ensure that supplies are on hand exactly when needed—no more, and no less. In addition, a proactive print strategy standardizes monthly costs, and equipment, supplies, and service can all be rolled into a single invoice for increased ease in accounting.
productivityWith Managed Print Services, equipment issue notices often can be resolved without any downtime. The right agreement also will include helpdesk triage as well as more advanced IT support services. Office employees will no longer be distracted from other duties attempting to maintain print capabilities—much less ensuring the right print supplies are on hand.
levels of serviceJust as each company’s print fleet is unique, a Managed Print Services agreement is not a one-size-fits-allendeavor. Ideally, the agreement will offer a variety of program types, with flexible options for leasing, billing, supplies, service, and support. It also should be brand agnostic, allowing for seamless integration with the company’s current legacy system.
expertiseBeyond knowing which toner matches which machine, an established managed print services company will be able to provide innovative insight to streamline every aspect of document management. Benefits include time-tested relationships with OEM vendors, nationwide service and assessment capabilities, and awareness of the latest industry offerings.
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