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How Transformational Leaders Use Trust to Build a Winning Culture

Why are you here?

Theory of the CaseThe 4th Industrial Revolution is transforming the

nature of executive leadership.

Technology is democratizing innovation, unleashing creativity and fundamentally changing the leader-team relationship

Traditional, transactional relationships are no longer compelling to a liberated workforce

As stewards of their culture, successful leaders promote trust as the foundation of a committed, transformational organization

The 1st Industrial Revolution

Steam, Scale and the Rise of the Factory System

(1760-1840)

The 2d Industrial Revolution

Electricity, Mass Production and Scientific Management

(1870-1940)

The 3rd Industrial Revolution

Microprocessors and the Rise of the Knowledge Economy

(1940 – 2007)

The 4th Industrial Revolution

AI, Robotics and the Era of Unfettered Creativity

“The future used to be the domain of the few, handed down to the rest of us...We accepted what we were given without asking

questions. Times have changed. The ivory tower has crumbled…. We are witnessing the democratization of technology.”

“TH

E FU

TUR

E U

SED

TO

BE

THE

DO

MA

IN O

F TH

E F

EW…

“THE D

EMO

CR

ATIZA

TION

OF TEC

HN

OLO

GY…

Transactional

Leadership: The Great Man

Covenant: I make decisions, you do the work

Engagement

Transformational

Leadership: The Connector/Communicator

Covenant: We share authority and responsibility for outcomes; you are my partner

Commitment

Process Discipline (best practice)

Experimental Discipline (probe for opportunities and explore possibilities)

Celebrates decision-makers Celebrates influencers

Relationship: Quid pro QuoRelationship: Partnership of mentoring and reverse-

mentoring

Behavior: Direct and control Behavior: Guide and trust

BUILDING A TRANSFORMATIONAL CULTURE

The fundamental value at the center of a Transformational culture is trust

PREPARE YOUR ORGANIZATION

PREPARE YOUR TEAM

PREPARE YOURSELF

A culture of trust starts with you.

How do you establish that as a leader?

Competence

Authenticity

Empathy

What are the fundamental elements of a relationship based on trust?

COMPETENCE

EMPATHY

AUTHENTICITYAUTHENTICITY

COMPETENCE AUTHENTICITY

EMPATHY

Building a transformational culture takes all 3

How do I become a trustworthy leader?

1. Practice regularself-reflection

2. Find a trustedagent

3. Connect with acoach

SCAN TO DOWNLOAD YOUR TRUST ASSESSMENT

https://discover.utcpartners.com/trust-assessment

Joe.Bassani@utcpartners.com

@JosephBassani

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