how small business it support firms can stay ahead of the competition (slides)

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How Small Business

IT Support Firms

Can Stay Ahead of

the Competition

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New Small Business

IT Support

Companies Enter

the Marketplace

Every Day

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It Really Doesn’t

Matter Where They

are Coming From;

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What Matters

is How You

Defend Your

Small Business

IT Support Company

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and Stay

Steps Ahead

of the Competition

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Here are Some

Strategies that

Should Help You

to Formulate

Your Plan:

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Think 6 Steps

Ahead

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Jeff Hoffman

Wrote an Article

for Inc.Com Titled,

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“Eight Ball,

Corner Pocket:

Think 6 Steps

Ahead of the

Competition”

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Hoffman

Talks About a

Professional

Pool Player He Met

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Who Simply

Destroyed Her

Competition

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Her Secret—

She Didn’t Just

Think About the

Next Shot She

Would Take

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She Would Think

About the Next

Six Shots

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Start Thinking

About the Next Two,

Three, Even Six

Steps—What Will

You Do Next?

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What Do Your

Customers Want?

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One Way to Start

Figuring Out

What Your Next

Steps Should be

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is by Simply

Asking Your

Customers

What They Want

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What Matters to

Your Customers?

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What Do They

Want and Expect

Out of Your

Small Business IT

Support Company?

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How Do or How Will

Fluctuations in the

Market Change

What They Want?

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Competitors May

Focus Solely on

Generalist Work

By Differentiating,

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You Can Offer

More to Your

Customers

than a Potential

Competitor

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Create a Roadmap

to Your Future

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Take the Information

You’ve Gathered

and Create Your

Roadmap Look

into Your Future

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Where Do You Want

Your Business to be

Next Year?

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What About in

Three Years?

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How About Five

or Ten Years?

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Sit Down and

Think About

What You Want

to Get Out of

Your Business

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Next, Start

Figuring Out

the Steps Needed

to Get You There

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Small Business

IT Support

Companies That

Plan Their Growth

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Tend to be More

Successful Than

Those That Don’t

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The Bottom Line

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Planning is

Crucial to Staying

Ahead of the

Competition

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How Does Your

Small Business

IT Support

Stay Ahead of

its Competitors?

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Please Share

Your Thoughts

in the Comments

Box Below

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